Hotel Industry News

PhocusWire's in-depth coverage of the hotel sector, featuring news, analysis, interviews, research and more on B&Bs, hotels, guesthouses and other property types.

The hotel sector is undergoing significant transformation, powered by new technologies, evolving guest expectations, and a renewed focus on direct booking and operational efficiency. PhocusWire delivers the latest hotel industry news, covering the strategies and innovations shaping the future of global hospitality.

Hotel chain developments, hospitality trends, and market shifts

Stay updated on how hotel brands are expanding, restructuring, and embracing digital platforms to elevate the guest experience. From contactless check-in and AI-powered pricing to loyalty evolution and branded residential offerings, our coverage tracks the industry’s response to changing demand and competitive pressure.

Canary Technologies launches "AI Voice" platform to assist hotels
News / Technology
Canary Technologies launches "AI Voice" platform to assist hotels
By Morgan Hines | February 5, 2025
The platform has four AI solutions to manage front desk tasks, concierge services, bookings and central reservations. Read More
Trivago sees revenue growth in Q4 for first time since 2023
News / Online
Trivago sees revenue growth in Q4 for first time since 2023
By Morgan Hines | February 4, 2025
The hospitality metasearch's Q4 earnings showed a slight increase in total revenue year over year to €94.8 million, but full year revenue and adjusted EBITDA were both down. Read More
Mize acquires RightRez to extend technology to multiple travel sectors
News / Technology
Mize acquires RightRez to extend technology to multiple travel sectors
By Linda Fox | February 4, 2025
Mize said the acquisition enables it to provide its data analytics and AI capabilities alongside optimization tools from RightRez to multiple travel sectors. Read More
The shifting loyalty landscape in travel
News / Online
The shifting loyalty landscape in travel
By Marisa Garcia | February 4, 2025
Established travel companies and startups are taking a fresh look at what drives loyalty as behavior shifts and new technology offers ways to get closer to customers. Read More
Cybersecurity wake-up call: New risks and vulnerabilities in hospitality
Opinion / Online
Cybersecurity wake-up call: New risks and vulnerabilities in hospitality
By Josh Jacobson - HackerOne | February 3, 2025
As the hospitality industry settles into 2025, cybercriminals are just heating up. Read More
PhocusWire's weekly travel tech news briefs: Savvy, Accelya, Travel Ledger and more...
News / Technology
PhocusWire's weekly travel tech news briefs: Savvy, Accelya, Travel Ledger and more...
By PhocusWire | January 31, 2025
Keep up with all the latest people, partner and product news from around the global travel industry. Read More
The future of AI and data for travel and hospitality
Event / Technology
The future of AI and data for travel and hospitality
January 30, 2025
Join this free webinar from Snowflake to explore the power of its AI Data Cloud for Travel and Hospitality with speakers from Marriott International. On Demand
Luxury B2B travel platform The Luxurist launches in U.S., Europe
News / Startups
Luxury B2B travel platform The Luxurist launches in U.S., Europe
By Morgan Hines | January 29, 2025
The Luxurist is a platform to connect travel advisors with luxury hotels around the world, backed by Hotelbeds' parent company HBX Group.  Read More
Naboo lands €20M for corporate events platform
News / Startups
Naboo lands €20M for corporate events platform
By Linda Fox | January 29, 2025
The France-based company plans to expand beyond Europe and provide a customizable, white-label platform events booking solution for larger companies. Read More
The evolving nature of the relationship between hotels and their tech partners
News / Technology
The evolving nature of the relationship between hotels and their tech partners
By Matthew Parsons | January 29, 2025
Partnering with the right technology suppliers for growth has become front of mind for hotels. Where deals with vendors were once seen as commercial, hotels are now seeking a much more collaborative... Read More
“Self-destruction” to successful exit: How Brett Henry turned MG Group around
News / Distribution
“Self-destruction” to successful exit: How Brett Henry turned MG Group around
By Yeoh Siew Hoon - Web In Travel | January 28, 2025
Brett Henry is enthused about a singular goal of building the best B2B hospitality marketplace in a region that’s booming. Read More
STARTUP STAGE: GeoVero helps hotels gather guest feedback
Interview / Startups
STARTUP STAGE: GeoVero helps hotels gather guest feedback
By Linda Fox | January 27, 2025
The U.S.-based startup, which was founded in early 2024, aims to help hotels turn satisfied guests into advocates to boost reputation and increase bookings. Read More
Using AI to automate booking reconfirmation
From Our Partners / Technology
Using AI to automate booking reconfirmation
By PhocusWire | January 27, 2025
The new tool uses artificial intelligence technology that sounds like a human voice and automates the booking reconfirmation process to improve efficiency and accuracy.   Read More
PhocusWire's weekly travel tech news briefs: IBS Software, Smartvel, Spotnana and more
News / Technology
PhocusWire's weekly travel tech news briefs: IBS Software, Smartvel, Spotnana and more
By PhocusWire | January 24, 2025
Keep up with all the latest people, product and partner news from around the global travel industry. Read More
Strong demand boosts MakeMyTrip in final quarter of 2024
News / Online
Strong demand boosts MakeMyTrip in final quarter of 2024
By Linda Fox | January 23, 2025
MakeMyTrip attributed gains across its air ticketing, hotels and packages and bus ticketing business units to an increase in gross bookings and strong demand at home and outbound. Read More
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