Hotel Industry News

PhocusWire's in-depth coverage of the hotel sector, featuring news, analysis, interviews, research and more on B&Bs, hotels, guesthouses and other property types.

The hotel sector is undergoing significant transformation, powered by new technologies, evolving guest expectations, and a renewed focus on direct booking and operational efficiency. PhocusWire delivers the latest hotel industry news, covering the strategies and innovations shaping the future of global hospitality.

Hotel chain developments, hospitality trends, and market shifts

Stay updated on how hotel brands are expanding, restructuring, and embracing digital platforms to elevate the guest experience. From contactless check-in and AI-powered pricing to loyalty evolution and branded residential offerings, our coverage tracks the industry’s response to changing demand and competitive pressure.

Diamo lands $4M to help smaller hotels with revenue management
News / Startups
Diamo lands $4M to help smaller hotels with revenue management
By Linda Fox | April 9, 2025
The funding for Diamo, which was spun out of hotel management company Life House last year, will go towards product development and global expansion. Read More
Report: Aligning your travel company around the customer journey
From Our Partners / Online
Report: Aligning your travel company around the customer journey
By Cathy Walsh | April 8, 2025
True customer-centricity goes beyond collecting feedback or simply tracking "voice of customer" metrics. Building a traveler-centric organization means unifying the entire company around customer... Read More
How Destination Toronto developed its AI assistant 6ix
News / Technology
How Destination Toronto developed its AI assistant 6ix
By Linda Fox | April 8, 2025
Destination Toronto unveiled its AI chatbot 6ix last year, and through the initiative, the DMO is gaining insights on how users are engaging with its content. Read More
Phocuswright Europe 2025: Shaping the next era of travel
News
Phocuswright Europe 2025: Shaping the next era of travel
By PhocusWire | April 7, 2025
The Phocuswright Europe 2025 program is live with the speaker line-up including executives from Airbnb, Accor, Booking.com, Expedia and Lufthansa. Read More
Hospitality tech platform SuiteOp raises $3M to fund expansion
News / Startups
Hospitality tech platform SuiteOp raises $3M to fund expansion
By Abby Crotty | April 7, 2025
Guest operations platform SuiteOp said it will use the seed funding to "accelerate development" and invest in automation tools. Read More
Travel bracing for impact of tariffs
News / Distribution
Travel bracing for impact of tariffs
By Yeoh Siew Hoon - WIT | April 4, 2025
Travel leaders from the investment community and beyond provide their perspective on how tariffs might impact the industry. Read More
PhocusWire's weekly travel tech news briefs: airBaltic, Hostaway, Smartvel, TravelPerk and more...
News / Technology
PhocusWire's weekly travel tech news briefs: airBaltic, Hostaway, Smartvel, TravelPerk and more...
By PhocusWire | April 4, 2025
Keep up with all the latest people, partner and product news from around the global travel industry. Read More
Scapia lands $40M for travel fintech
News / Online
Scapia lands $40M for travel fintech
By Linda Fox | April 3, 2025
The funding will go towards boosting the team, enhancing its product offerings and accelerating growth plans. Read More
AI property management platform Jurny receives “substantial” investment
News / Startups
AI property management platform Jurny receives “substantial” investment
By Morgan Hines | April 1, 2025
The deal brings the startup’s total funding to $16 million and includes the deployment of Jurny’s platform to hotels managed by property management company AD1 Global. Read More
Report: Relevance is the key to unlocking sustainable growth in travel
From Our Partners / Distribution
Report: Relevance is the key to unlocking sustainable growth in travel
By Rokt | March 31, 2025
Find out about best-in-class strategies for ancillary revenue growth, harnessing data and insights to deliver relevant cross-sell and upsell offers and to reduce friction at checkout. Read More
PhocusWire's weekly travel tech news briefs: HotelTonight, Airbnb, WTTC, NextTrip and more...
News / Technology
PhocusWire's weekly travel tech news briefs: HotelTonight, Airbnb, WTTC, NextTrip and more...
By PhocusWire | March 28, 2025
 Keep up with all the latest people, partner and product news from around the global travel industry.   Read More
Travel startup funding and M&A activity in Q1 2025
News / Startups
Travel startup funding and M&A activity in Q1 2025
By Abby Crotty | March 28, 2025
As the quarter comes to a close, we review funding rounds and M&A activity—and learn what travel executives believe is on the horizon for the rest of the year. Read More
Google updates AI capabilities for travel tools
News / Online
Google updates AI capabilities for travel tools
By Abby Crotty | March 27, 2025
Users will soon be able to use a new price tracking feature for hotels via Google Search and turn on a new "screenshots" feature in Google Maps. Read More
Airlines expressed economic concern. Should online travel giants be worried?
News / Online
Airlines expressed economic concern. Should online travel giants be worried?
By Morgan Hines | March 27, 2025
Wall Street and travel industry analysts weigh in on how factors such as trade wars, economic woes and travel warnings could impact consumers' desire to travel. Read More
A new phase for digital nomad hospitality amid back to work mandates
News / Startups
A new phase for digital nomad hospitality amid back to work mandates
By Matthew Parsons | March 26, 2025
Hospitality brands are addressing the shifting post-pandemic landscape and what it means for digital nomads and remote workers. Read More
The Phocuswright Conference 2026