Hotel Industry News

PhocusWire's in-depth coverage of the hotel sector, featuring news, analysis, interviews, research and more on B&Bs, hotels, guesthouses and other property types.

The hotel sector is undergoing significant transformation, powered by new technologies, evolving guest expectations, and a renewed focus on direct booking and operational efficiency. PhocusWire delivers the latest hotel industry news, covering the strategies and innovations shaping the future of global hospitality.

Hotel chain developments, hospitality trends, and market shifts

Stay updated on how hotel brands are expanding, restructuring, and embracing digital platforms to elevate the guest experience. From contactless check-in and AI-powered pricing to loyalty evolution and branded residential offerings, our coverage tracks the industry’s response to changing demand and competitive pressure.

What owning the end-to-end traveler experience means for Airbnb for Work
News / Online
What owning the end-to-end traveler experience means for Airbnb for Work
By Jill Menze | August 2, 2019
As Airbnb endeavors to own the end-to-end experience for corporate travelers, is transforming into a full-fledged travel management company in the cards? Read More
Sabre revenues up across the business despite challenges in Europe
News / Distribution
Sabre revenues up across the business despite challenges in Europe
By Linda Fox | August 1, 2019
The company has reported revenue gains across its three main divisions for the second quarter of 2019. Read More
Cendyn Rainmaker acquisition
News / Online
Cendyn adds revenue management tools with acquisition of Rainmaker
By Mitra Sorrells | August 1, 2019
Cendyn, a provider of CRM and sales platforms for the hospitality industry, has acquired the Rainmaker Group, a revenue and profit optimization platform for hotels, resorts and casinos.   Read More
Amadeus reports double-digit revenue growth for the first half of 2019
News / Distribution
Amadeus reports double-digit revenue growth for the first half of 2019
By Linda Fox | July 31, 2019
The Spain-based company puts growth in the IT Solutions and Distribution arms of the business down to an “expanding customer base.” Read More
makemytrip-q1-2020
News / Online
MakeMyTrip narrows operating losses after growth across air, hotels and bus divisions
By Linda Fox | July 30, 2019
Group chairman and chief executive Deep Kalra hailed “strong business growth” in the “peak travel quarter” despite softer domestic demand. Read More
Vacasa buys remaining Wyndham Vacation Rentals unit for $162M
News / Online
Vacasa buys remaining Wyndham Vacation Rentals unit for $162M
By Kevin May | July 30, 2019
The sale comes 18 months after Wyndham Worldwide sold its European vacation rental business to Platinum Equity for $1.3 billion. Read More
The true cost of not protecting customer data in travel
Opinion / Technology
The true cost of not protecting customer data in travel
By Peter Matthews - Nucleus | July 30, 2019
If data breaches can happen to some of the biggest players in the business, whose cyber security budgets dwarf most businesses, how exposed are smaller groups and individual hotels? Read More
Agoda new mix and save program
News / Distribution
Hoteliers have mixed response to Agoda’s new hacker rates
By Siew Hoon Yeoh - WebInTravel | July 30, 2019
Hoteliers see both potential benefits and risks to Agoda's new Mix and Save function. Read More
hilton-q2-2019-loyalty
News / Distribution
Hilton focuses on engaging "lower level" loyalty program members
By Linda Fox | July 29, 2019
Hilton says its loyalty program Honors has some 94 million members, an increase of more than 20% compared to Q2 2018. Read More
India part 4 Ebix CEO q and a
News / Online
India, part 4: Ebix CEO Robin Raina on his big plans to disrupt travel
By Mitra Sorrells | July 29, 2019
Ebix is not a well-known company in the global travel industry, but Robin Raina plans to change that – and fast. Read More
RedDoorz 45 million series b
News / Startups
Tech-based hospitality company RedDoorz raises $45M Series B
By Mitra Sorrells | July 28, 2019
Singapore-based budget hospitality brand RedDoorz has raised $45 million to expand through Southeast Asia. Read More
Nor1 merchandising banners
News / Distribution
Nor1 says new banner ads help hotels better compete with OTAs
By Mitra Sorrells | July 26, 2019
Nor1 says its new merchandising banners are drawing 25% conversion rates and helping hotels compete more effectively with OTAs. Read More
expedia group q2 2019
News / Online
Vrbo ticks revenue growth as Expedia Group gets brand "back on track"
By Jill Menze | July 25, 2019
For the quarter ending June 30, revenue for Vrbo was up 17% compared to the second quarter of 2018, while gross bookings were up 2% compared to the same period. Read More
TravelPerk FlexiPerk business travel refund
News / Startups
TravelPerk shakes up business travel with new refund option for cancelled bookings
By Mitra Sorrells | July 24, 2019
TravelPerk's new FlexiPerk option gives companies a 90% refund on cancelled bookings. Read More
Trivago Q2 2019 earnings
News / Online
Trivago returns to referral revenue growth, ticks four consecutive quarters of profitability
By Mitra Sorrells | July 24, 2019
Trivago is on the upswing in the first half of 2019, with increased profitability and a return to positive referral revenue growth. Read More
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