Hotel Industry News

PhocusWire's in-depth coverage of the hotel sector, featuring news, analysis, interviews, research and more on B&Bs, hotels, guesthouses and other property types.

The hotel sector is undergoing significant transformation, powered by new technologies, evolving guest expectations, and a renewed focus on direct booking and operational efficiency. PhocusWire delivers the latest hotel industry news, covering the strategies and innovations shaping the future of global hospitality.

Hotel chain developments, hospitality trends, and market shifts

Stay updated on how hotel brands are expanding, restructuring, and embracing digital platforms to elevate the guest experience. From contactless check-in and AI-powered pricing to loyalty evolution and branded residential offerings, our coverage tracks the industry’s response to changing demand and competitive pressure.

sea-going-green-op-ed
Opinion / Online
Concrete steps toward a more sustainable travel industry
By Melissa Novotny - Sea Going Green | July 29, 2021
Sustainability consultancy Sea Going Green offers tips travel and tourism organizations can use to boost their environmental-friendliness. Read More
VIDEO: Booking.com on overcoming the travel payments mountain
News / Technology
VIDEO: Booking.com on overcoming the travel payments mountain
By PhocusWire | July 29, 2021
During the PhocusWire Pulse: Progress in Travel Payments session, Daniel Marovitz, SVP of booking.com's fintech arm talks about the ambitions for the unit. Read More
PhocusWire Pulse: Progress In Travel Payments
News / Technology
PhocusWire Pulse: Progress In Travel Payments
By PhocusWire | July 29, 2021
We look at issues and trends ranging from delayed payment programs, fintech divisions in major travel brands, credit cards, customer trust and much more. Read More
WiT Startup Pitch to offer $250,000 of AWS credits and support
News / Startups
WiT Startup Pitch to offer $250,000 of AWS credits and support
By WiT | July 29, 2021
WiT’s annual Startup Pitch is back, bolstered by the continuing collaboration with Amazon Web Services (AWS), the world’s most comprehensive and broadly adopted cloud, for the fourth year running. Read More
MisterFly looks to recovery with €10M investment round
News / Online
MisterFly looks to recovery with €10M investment round
By Linda Fox | July 28, 2021
Investment will go towards strengthening the company's financial position, technology development and potential acquisitions. Read More
Google told more transparency needed in flight and hotel prices by regulator
News / Online
Google told more transparency needed in flight and hotel prices by regulator
By Linda Fox | July 28, 2021
Google has been given two months to make changes to its flight and hotel pricing results. Read More
Refunds, enhanced cleaning drive booking decisions - not price
News / Online
Refunds, enhanced cleaning drive booking decisions - not price
By Jill Menze | July 28, 2021
According to a new report from Expedia Group, price is not the primary driver behind traveler booking decisions. Read More
MakeMyTrip weathers Delta variant storm as revenues climb
News / Online
MakeMyTrip weathers Delta variant storm as revenues climb
By Kevin May | July 28, 2021
MakeMyTrip saw revenues jump to $33 million in the second quarter of 2021, despite the Delta variant of COVID-19 hitting travel plans in the company's domestic market. Read More
How to reach the next generation of travelers reigniting the industry
From Our Partners / Online
How to reach the next generation of travelers reigniting the industry
By Google | July 28, 2021
As travel bounces back, industry leaders are keenly focused on next-gen travelers, who have emerged as a critical audience for post-pandemic excursions. Read More
revinate-navis-acquisition
News / Technology
Revinate acquires direct booking platform NAVIS
By Mitra Sorrells | July 27, 2021
Terms of the acquisition have not been disclosed, but Revinate says its investor and partner, Serent Capital sponsored the deal. Read More
amadeus-hopper-fintech
News / Distribution
Amadeus offers Hopper’s travel fintech products to intermediaries and airlines
By Mitra Sorrells | July 27, 2021
In a new two-way partnership Amadeus will offer Hopper’s fintech products to its clients while Hopper gains access to Amadeus’ car rental inventory.     Read More
My Method... How Getaway used email marketing to boost metrics across the board
News / Online
My Method... How Getaway used email marketing to boost metrics across the board
By Will Crocker Hay - Braze | July 27, 2021
With the travel industry in recovery mode, businesses are driving growth by investing in customer engagement. Read More
The most informed travel agents: Artificial intelligence and consent
Opinion / Technology
The most informed travel agents: Artificial intelligence and consent
By Simon Yencken - Fanplayr | July 27, 2021
As artificial intelligence technologies continue to advance in sophistication and adoption, they will hyper-charge personalization in the travel industry. Read More
VIDEO: The next chapter or a new tale for a travel giant?
News / Online
VIDEO: The next chapter or a new tale for a travel giant?
By PhocusWire | July 26, 2021
Ariane Gorin, president of Expedia for Business, shares her vision for what comes next in a discussion with Phocuswright's Lorraine Sileo. Read More
d-edge-distribution-report
News / Distribution
Expedia down, Airbnb up for bookings for some hotels in Europe and Asia
By Mitra Sorrells | July 26, 2021
An analysis by D-Edge Hospitality Solutions finds that while online travel agencies remain the dominant source of online revenue for its client hotels, in the last five years the share of bookings... Read More
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