Hotel Industry News

PhocusWire's in-depth coverage of the hotel sector, featuring news, analysis, interviews, research and more on B&Bs, hotels, guesthouses and other property types.

The hotel sector is undergoing significant transformation, powered by new technologies, evolving guest expectations, and a renewed focus on direct booking and operational efficiency. PhocusWire delivers the latest hotel industry news, covering the strategies and innovations shaping the future of global hospitality.

Hotel chain developments, hospitality trends, and market shifts

Stay updated on how hotel brands are expanding, restructuring, and embracing digital platforms to elevate the guest experience. From contactless check-in and AI-powered pricing to loyalty evolution and branded residential offerings, our coverage tracks the industry’s response to changing demand and competitive pressure.

madrid-marriott-rendezverse
News / Technology
Hotels develop VR "twins" as first step into metaverse
By Mitra Sorrells | May 20, 2022
Hotels are beginning to develop virtual representations of their physical properties, which will eventually live in the metaverse and support sales and marketing. Read More
WNS webinar April 2023 event listing
Event / Technology
WNS webinar April 2023 event listing
May 19 2022
PhocusWire is joined by executives from WNS in this webinar to discuss how travel brands and operators can rethink, reimagine, and reform the travel ecosystem in this new normal. On Demand
NoMo-Soho-NFT-hotel
News / Technology
NoMo claims U.S. first with NFT hotel stays
By Linda Fox | May 19, 2022
The property believes it's the first hotel in the U.S. to enable guests to book stays via blockchain technology. Read More
cara-whitehill-opinion-personalization
Opinion / Online
Why do travel providers miss the mark on personalization?
By Cara Whitehill - Unlock Advisors | May 19, 2022
Travel providers have the data and the tools to truly personalize offers - and yet, they don't. Read More
Marriott debuts media network in partnership with Yahoo
News / Technology
Marriott debuts media network in partnership with Yahoo
By Jill Menze | May 17, 2022
Using Marriott guest data, advertisers on the network will be able to target travelers via the hotel chain’s website and app - and eventually in-room TVs. Read More
travel-fintech-developments
News / Technology
Travel fintech momentum builds as industry looks to boost revenue
By Linda Fox | May 17, 2022
Travel companies plan to equal or increase investment in fintech products and services this year. Read More
google-maps-immersive-view
News / Technology
Google Maps get a boost with immersive view
By Linda Fox | May 16, 2022
The Google Maps update will begin rolling out later this year with cities including London, Los Angeles and Tokyo to come first. Read More
Improving corporate travel via digital payments
Opinion / Technology
Improving corporate travel via digital payments
By Brandon Spear - TreviPay | May 16, 2022
Hotels can make corporate travel more flexible - for both business travelers and hotels themselves - through consolidated, direct billing. Read More
rydoo-sells-travel-cds-groupe
News / Technology
Rydoo sells business travel platform to CDS Groupe
By Mitra Sorrells | May 12, 2022
CDS Groupe says it wants to become Europe’s leader in hotel reservation solutions for business travel. Read More
katanox-5.7m-rob-torres-to-board
News / Startups
Katanox raises $5.7M, adds Expedia exec Rob Torres to board
By Mitra Sorrells | May 12, 2022
Katanox says it will use this funding to expand internationally and further develop its platform and integrations with CRS, PMS and payment service providers.   Read More
The third-party cookie is crumbling - now what?
Opinion / Online
The third-party cookie is crumbling - now what?
By Kurt Weinsheimer - Sojern | May 12, 2022
When third-party cookies go away, marketers must rely more than ever on first-party cookies - and that’s a good thing Read More
sonder-q1-2022-earnings
News / Online
Sonder revenue slips due to omicron in Q1 2022
By Jill Menze | May 11, 2022
For Q1 2022, Sonder revenue decreased from the previous quarter to $80.5 million, while adjusted EBITDA was negative $83.5 million. Read More
retravel-atriis
News / Startups
Atriis acquires ReTravel to boost corporate traveler engagement
By Linda Fox | May 11, 2022
Atriis says the acquisition "furthers its commitment to offer traveler-centric technology.” Read More
Travel booking windows increasing as consumers look ahead
News / Online
Travel booking windows increasing as consumers look ahead
By Linda Fox | May 11, 2022
The seven-day booking window trend seen in the pandemic is declining across EMEA and the Americas. Read More
arlt-opinion-meaningful-tourism
Opinion / Online
Why the world needs “Meaningful Tourism”
By Wolfgang Georg Arlt - China Outbound Tourism Research Institute | May 10, 2022
“Meaningful Tourism” is based on a return to benefits for all stakeholders - guests, host communities, tourism employees, the government and the environment. Read More
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