Hardware

News / Technology

Inside cruise, part 3: The technical transformation

By Mitra Sorrells | January 22, 2019

For the third in our series on cruise, we explore how cruise lines are using technology to improve the customer experience. Read More

News / Technology

Ctrip invests in hotel robot manufacturer

By Mitra Sorrells | January 10, 2019

Ctrip has invested in Yunji Technology, a Beijing-based company that makes robots for a variety of industries including hotels. Terms of the deal were not disclosed. Read More

Interview / Startups

VIDEO: uBingo Technology - Summit pitch at Phocuswright 2018

By Kevin May | December 24, 2018

This smart device and system activates hotel customers' in-house consumption ability and improves guest experiences. Read More

Interview / Startups

VIDEO: Airside Mobile - Summit pitch runner-up at Phocuswright 2018

By Kevin May | December 13, 2018

Airside's new privacy-by-design, consumer-centric ID platform offers a faster path to deploying biometrics in travel. Read More

Interview / Startups

VIDEO: Situm Indoor Positioning - Summit pitch at Phocuswright 2018

By Kevin May | November 28, 2018

Indoor navigation technology for the traveler. Indoor workforce and asset-tracking technology to boost productivity. Read More

News / Technology

Alibaba creates robot to provide guest services in hotels

By Mitra Sorrells | September 27, 2018

Chinese e-commerce giant Alibaba has created a robot specifically for the hospitality industry. Read More

News / Technology

WEBINAR REPLAY: Fighting fraud and optimizing user experience in travel

By PhocusWire | August 29, 2018

Protecting against digital fraud is one of the darker elements that travel brands have to understand and handle on a daily basis. Read More

News / Online

VIDEO: Travel supremacy - Asian Tigers versus Global Elephants

By PhocusWire | July 5, 2018

For many years it was expected, inevitably in a rather arrogant fashion, that western travel brands would simply expand their power to other corners of the globe. Read More

News / Technology

Orlando airport first in U.S. to use biometric exit for all international flights

By Mitra Sorrells | June 13, 2018

By October, outbound international passengers at Orlando International Airport will no longer need to show their boarding passes or passports at their departure gates. Read More

Opinion / Technology

Internet of Things for hotels - great, until a hacker calls

By Dean Coclin - DigiCert | May 24, 2018

Smart devices, often referred to as the Internet of Things, offer the hospitality industry the opportunity to give guests a much richer and differentiated experience. Read More

Notated News / Technology

Exploring the data shift from backup to protection

By Greg Arnette - CSO | May 2, 2018

The IT decision maker of 2018 is faced with several challenges and many opportunities. Read More

News / Technology

LAX tests new LED-enabled “know where to go” system for restrooms

By Mitra Sorrells | April 3, 2018

New technology debuting at Los Angeles International Airport may signal the end of those awkward attempts to peer under bathroom stalls to determine if they are occupied. Read More

News / Technology

Omega World Travel launches Alexa skill for travel managers

By Jamie Biesiada - Travel Weekly | March 8, 2018

The use of voice technology facilitated by smart devices like Amazon's Echo is surging in popularity among consumers, and Omega World Travel is among the travel companies now entering the space. Read More

News / Technology

Honeywell creates voice-controlled thermostat for hotel rooms

By Mitra Sorrells | March 7, 2018

Honeywell is tapping into the trends of increased automation and the use of voice technology with the launch of its latest thermostat for the hospitality industry. Read More

News / Technology

Canada tests blockchain-based ID system for international travel

By Mitra Sorrells | January 30, 2018

The Canadian government is designing a project between its country and the Netherlands to test a new model for airport screening and security that uses biometrics, cryptography and distributed ledger... Read More

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