Hardware


Future proof, defined: 10 things to look for when considering new hotel tech
Future proof, defined: 10 things to look for when considering new hotel tech
By David Berger - Volara  | October 16, 2019
In the hotel industry, where cost often drives decisions over value, the term "future proof" is often heard, yet equally often ignored.  Read More
Opinion | Technology
destination marketing part 3 smart tech smart tourism
Destination marketing, part 3: On the road to smart, "real-time" tourism
By Mitra Sorrells | September 23, 2019
For the third piece in this month's series, we look at how technology is enabling DMOs to serve visitors when they are in-destination. Read More
News | Technology
VIDEO: SITA on aviation's massive task to connect the digital dots
VIDEO: SITA on aviation's massive task to connect the digital dots
By Kevin May | September 9, 2019
PhocusWire spoke to SITA CEO Barbara Dalibard about the "digitalization" of passengers and both the opportunities and challenges facing the entire sector. Read More
News | Technology
Automated ticket and check-in is great, give me humans for everything else
Automated ticket and check-in is great, give me humans for everything else
By Kevin May | July 2, 2019
Airports and airlines often speak about bringing as much automation to airports as possible in a bid to improve the experience and make operations more efficient. Read More
News | Technology
Using tech to overhaul one of the most troublesome parts of the travel experience
Using tech to overhaul one of the most troublesome parts of the travel experience
By Mitra Sorrells | May 8, 2019
Dubai Airports' Michael Ibbitson explains how the facility is using technology to provide exceptional customer service for the nearly 90 million passengers that pass through it each year.   Read More
News | Technology
Task management automation takes hold in hospitality
Task management automation takes hold in hospitality
By PhocusWire | April 17, 2019
After many years of focusing IT spend on guest-facing technologies, hoteliers are increasingly adopting task management automation solutions designed to support staff and streamline operations. Read More
From Our Partners | Technology
Berger Volara on Alexa mistakes
Lessons learned from a failed Amazon Alexa deployment
By David Berger - Volara  | April 10, 2019
The success of Amazon Alexa for hospitality depends largely on how it is deployed, argues Volara CEO David Berger. Read More
Opinion | Technology
Amadeus buys bag-drop tech provider ICM Airport Technics
Amadeus buys bag-drop tech provider ICM Airport Technics
By Kevin May | March 21, 2019
Australia-based ICM Airport Technics is now part of the Amadeus family of brands after an acquisition announced this week. Read More
News | Technology
Connectivity and control will give rail the green signal in the future
Connectivity and control will give rail the green signal in the future
By SmartRail World  | March 6, 2019
Whether it is bringing wi-fi to passengers subways, or connecting the longest rail in the world, rail networks are undergoing a connectivity transformation. Read More
Notated News | Technology
In The Big Chair - Kevin King of Shiji
In The Big Chair - Kevin King of Shiji
By Mitra Sorrells | February 7, 2019
Founded in 1998, Shiji Information Technology Company provides software solutions and services for the hospitality, food service, retail and entertainment industries, ranging from hotel management... Read More
Interview | Technology
Up in the clouds: Tech upgrades can bring much-needed innovation to airlines
Up in the clouds: Tech upgrades can bring much-needed innovation to airlines
By Krishna Mohan - TCS  | January 31, 2019
Keeping track of an airline's data, let alone gaining insights from it, is beyond the means of any one carrier's I.T. department - so other methods are now vital. Read More
Opinion | Technology
Cruise series part 3 technology
Inside cruise, part 3: The technical transformation
By Mitra Sorrells | January 22, 2019
For the third in our series on cruise, we explore how cruise lines are using technology to improve the customer experience. Read More
News | Technology
Ctrip investment Yunji hotel robots
Ctrip invests in hotel robot manufacturer
By Mitra Sorrells | January 10, 2019
Ctrip has invested in Yunji Technology, a Beijing-based company that makes robots for a variety of industries including hotels. Terms of the deal were not disclosed.   Read More
News | Technology
VIDEO: uBingo Technology - Summit pitch at Phocuswright 2018
VIDEO: uBingo Technology - Summit pitch at Phocuswright 2018
By Kevin May | December 24, 2018
This smart device and system activates hotel customers' in-house consumption ability and improves guest experiences. Read More
Interview | Startups
VIDEO: Airside Mobile - Summit pitch runner-up at Phocuswright 2018
VIDEO: Airside Mobile - Summit pitch runner-up at Phocuswright 2018
By Kevin May | December 13, 2018
Airside's new privacy-by-design, consumer-centric ID platform offers a faster path to deploying biometrics in travel. Read More
Interview | Startups