Hardware


In The Big Chair - Kevin King of Shiji
In The Big Chair - Kevin King of Shiji
By Mitra Sorrells | February 7, 2019
Founded in 1998, Shiji Information Technology Company provides software solutions and services for the hospitality, food service, retail and entertainment industries, ranging from hotel management... Read More
Interview | Technology
Up in the clouds: Tech upgrades can bring much-needed innovation to airlines
Up in the clouds: Tech upgrades can bring much-needed innovation to airlines
By Krishna Mohan - TCS  | January 31, 2019
Keeping track of an airline's data, let alone gaining insights from it, is beyond the means of any one carrier's I.T. department - so other methods are now vital. Read More
Opinion | Technology
Cruise series part 3 technology
Inside cruise, part 3: The technical transformation
By Mitra Sorrells | January 22, 2019
For the third in our series on cruise, we explore how cruise lines are using technology to improve the customer experience. Read More
News | Technology
Ctrip investment Yunji hotel robots
Ctrip invests in hotel robot manufacturer
By Mitra Sorrells | January 10, 2019
Ctrip has invested in Yunji Technology, a Beijing-based company that makes robots for a variety of industries including hotels. Terms of the deal were not disclosed.   Read More
News | Technology
VIDEO: uBingo Technology - Summit pitch at Phocuswright 2018
VIDEO: uBingo Technology - Summit pitch at Phocuswright 2018
By Kevin May | December 24, 2018
This smart device and system activates hotel customers' in-house consumption ability and improves guest experiences. Read More
Interview | Startups
Airside Mobile - Summit pitch runner-up at Phocuswright 2018
Airside Mobile - Summit pitch runner-up at Phocuswright 2018
By Kevin May | December 13, 2018
Airside's new privacy-by-design, consumer-centric ID platform offers a faster path to deploying biometrics in travel. Read More
Interview | Startups
Situm Indoor Positioning - Summit pitch at Phocuswright 2018
Situm Indoor Positioning - Summit pitch at Phocuswright 2018
By Kevin May | November 28, 2018
Indoor navigation technology for the traveler. Indoor workforce and asset-tracking technology to boost productivity. Read More
Interview | Startups
Alibaba hotel robot
Alibaba creates robot to provide guest services in hotels
By Mitra Sorrells | September 27, 2018
Chinese e-commerce giant Alibaba has created a robot specifically for the hospitality industry.   Read More
News | Technology
WEBINAR REPLAY: Fighting fraud and optimizing user experience in travel
WEBINAR REPLAY: Fighting fraud and optimizing user experience in travel
By PhocusWire | August 29, 2018
Protecting against digital fraud is one of the darker elements that travel brands have to understand and handle on a daily basis. Read More
News | Technology
VIDEO: Travel supremacy - Asian Tigers versus Global Elephants
VIDEO: Travel supremacy - Asian Tigers versus Global Elephants
By PhocusWire | July 5, 2018
For many years it was expected, inevitably in a rather arrogant fashion, that western travel brands would simply expand their power to other corners of the globe. Read More
News | Online
SITA Orlando biometric exit
Orlando airport first in U.S. to use biometric exit for all international flights
By Mitra Sorrells | June 13, 2018
By October, outbound international passengers at Orlando International Airport will no longer need to show their boarding passes or passports at their departure gates. Read More
News | Technology
Internet of Things for hotels - great, until a hacker calls
Internet of Things for hotels - great, until a hacker calls
By Dean Coclin - DigiCert | May 24, 2018
Smart devices, often referred to as the Internet of Things, offer the hospitality industry the opportunity to give guests a much richer and differentiated experience. Read More
Opinion | Technology
Exploring the data shift from backup to protection
Exploring the data shift from backup to protection
By Greg Arnette - CSO | May 2, 2018
The IT decision maker of 2018 is faced with several challenges and many opportunities. Read More
Notated News | Technology
LAX Tooshlights restroom management
LAX tests new LED-enabled “know where to go” system for restrooms
By Mitra Sorrells | April 3, 2018
New technology debuting at Los Angeles International Airport may signal the end of those awkward attempts to peer under bathroom stalls to determine if they are occupied.   Read More
News | Technology
Omega World Travel launches Alexa skill for travel managers
Omega World Travel launches Alexa skill for travel managers
By Jamie Biesiada - Travel Weekly | March 8, 2018
The use of voice technology facilitated by smart devices like Amazon's Echo is surging in popularity among consumers, and Omega World Travel is among the travel companies now entering the space. Read More
News | Technology