Hardware


Task management automation takes hold in hospitality
Task management automation takes hold in hospitality
By PhocusWire | April 17, 2019
After many years of focusing IT spend on guest-facing technologies, hoteliers are increasingly adopting task management automation solutions designed to support staff and streamline operations. Read More
From Our Partners | Technology
Berger Volara on Alexa mistakes
Lessons learned from a failed Amazon Alexa deployment
By David Berger - Volara  | April 10, 2019
The success of Amazon Alexa for hospitality depends largely on how it is deployed, argues Volara CEO David Berger. Read More
Opinion | Technology
Amadeus buys bag-drop tech provider ICM Airport Technics
Amadeus buys bag-drop tech provider ICM Airport Technics
By Kevin May | March 21, 2019
Australia-based ICM Airport Technics is now part of the Amadeus family of brands after an acquisition announced this week. Read More
News | Technology
Connectivity and control will give rail the green signal in the future
Connectivity and control will give rail the green signal in the future
By SmartRail World  | March 6, 2019
Whether it is bringing wi-fi to passengers subways, or connecting the longest rail in the world, rail networks are undergoing a connectivity transformation. Read More
Notated News | Technology
In The Big Chair - Kevin King of Shiji
In The Big Chair - Kevin King of Shiji
By Mitra Sorrells | February 7, 2019
Founded in 1998, Shiji Information Technology Company provides software solutions and services for the hospitality, food service, retail and entertainment industries, ranging from hotel management... Read More
Interview | Technology
Up in the clouds: Tech upgrades can bring much-needed innovation to airlines
Up in the clouds: Tech upgrades can bring much-needed innovation to airlines
By Krishna Mohan - TCS  | January 31, 2019
Keeping track of an airline's data, let alone gaining insights from it, is beyond the means of any one carrier's I.T. department - so other methods are now vital. Read More
Opinion | Technology
Cruise series part 3 technology
Inside cruise, part 3: The technical transformation
By Mitra Sorrells | January 22, 2019
For the third in our series on cruise, we explore how cruise lines are using technology to improve the customer experience. Read More
News | Technology
Ctrip investment Yunji hotel robots
Ctrip invests in hotel robot manufacturer
By Mitra Sorrells | January 10, 2019
Ctrip has invested in Yunji Technology, a Beijing-based company that makes robots for a variety of industries including hotels. Terms of the deal were not disclosed.   Read More
News | Technology
VIDEO: uBingo Technology - Summit pitch at Phocuswright 2018
VIDEO: uBingo Technology - Summit pitch at Phocuswright 2018
By Kevin May | December 24, 2018
This smart device and system activates hotel customers' in-house consumption ability and improves guest experiences. Read More
Interview | Startups
Airside Mobile - Summit pitch runner-up at Phocuswright 2018
Airside Mobile - Summit pitch runner-up at Phocuswright 2018
By Kevin May | December 13, 2018
Airside's new privacy-by-design, consumer-centric ID platform offers a faster path to deploying biometrics in travel. Read More
Interview | Startups
Situm Indoor Positioning - Summit pitch at Phocuswright 2018
Situm Indoor Positioning - Summit pitch at Phocuswright 2018
By Kevin May | November 28, 2018
Indoor navigation technology for the traveler. Indoor workforce and asset-tracking technology to boost productivity. Read More
Interview | Startups
Alibaba hotel robot
Alibaba creates robot to provide guest services in hotels
By Mitra Sorrells | September 27, 2018
Chinese e-commerce giant Alibaba has created a robot specifically for the hospitality industry.   Read More
News | Technology
WEBINAR REPLAY: Fighting fraud and optimizing user experience in travel
WEBINAR REPLAY: Fighting fraud and optimizing user experience in travel
By PhocusWire | August 29, 2018
Protecting against digital fraud is one of the darker elements that travel brands have to understand and handle on a daily basis. Read More
News | Technology
VIDEO: Travel supremacy - Asian Tigers versus Global Elephants
VIDEO: Travel supremacy - Asian Tigers versus Global Elephants
By PhocusWire | July 5, 2018
For many years it was expected, inevitably in a rather arrogant fashion, that western travel brands would simply expand their power to other corners of the globe. Read More
News | Online
SITA Orlando biometric exit
Orlando airport first in U.S. to use biometric exit for all international flights
By Mitra Sorrells | June 13, 2018
By October, outbound international passengers at Orlando International Airport will no longer need to show their boarding passes or passports at their departure gates. Read More
News | Technology