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News / Technology

How Destination Toronto developed its AI assistant 6ix

By Linda Fox | April 8, 2025

Destination Toronto unveiled its AI chatbot 6ix last year, and through the initiative, the DMO is gaining insights on how users are engaging with its content. Read More

News / Online

Could a tours and activities push from Google penalize OTAs?

By Matthew Parsons | April 1, 2025

OTAs are at risk, as Google appears to be shaking up tours and activities listings, experts warn. Read More

News / Online

Google updates AI capabilities for travel tools

By Abby Crotty | March 27, 2025

Users will soon be able to use a new price tracking feature for hotels via Google Search and turn on a new "screenshots" feature in Google Maps. Read More

News / Online

European regulator finds Google not compliant with DMA

By Linda Fox | March 21, 2025

The European Commission has said Google-parent Alphabet “self-preferences its own services” following and investigation and feedback from third parties. Read More

News / Technology

Will metasearch remain relevant with agentic AI's rise?

By Morgan Hines | March 6, 2025

With OpenAI’s January launch of Operator, a tool that can book travel, questions have emerged on what changes will come and what industry sectors will be most affected. Read More

News / Technology

Sabre attributes Q4 gains to bookings growth, reduced tech expense

By Linda Fox | February 20, 2025

Sabre said it is positioned for double digit growth in distribution bookings and central reservation system transactions in 2025. Read More

News / Technology

The future of travel is arriving faster than you think

By Phocuswright Research | February 18, 2025

Phocuswright's latest report, "Travel Innovation and Technology Trends 2025," reveals how the convergence of generative AI and digital ID will change how we search, book and experience travel. Read More

Opinion / Online

How "Operator" changed the travel shopping game

By Christian Watts - Magpie | February 6, 2025

OpenAI's "Operator" has the potential to remove much of the manual work from travel search and booking as well as enable deeper research and more flexibility. Read More

News / Technology

OpenAI’s “Operator” and its impact on travel search and marketing

By Morgan Hines | February 3, 2025

OpenAI's new Operator agent shows how an autonomous agent could work — and raises questions about travel marketing's future. Read More

News / Online

Travel marketing experts on Google's dominance in the face of AI

By Morgan Hines | January 16, 2025

Technology including artificial intelligence, new players and other innovations are shaking up travel marketing. Read More

News / Online

U.K. regulator to investigate Google’s search dominance

By Morgan Hines | January 14, 2025

The organization will look into how Google’s position is impacting businesses such as advertisers, the media and alternate search engines and also the effect on consumers. Read More

News

Google cloud enables AI conversations for drivers on what's nearby

By Linda Fox | January 13, 2025

The in-car artificial intelligence assistant draws on information from Google Maps to provide conversational responses to drivers. Read More

Opinion / Online

Why AI agents will supercharge, not bypass, OTAs

By Mario Gavira | January 6, 2025

Mario Gavira discusses how established online travel intermediaries could thrive in the era of agentic AI as they leverage the tech foundations and financial models they have spent years developing. Read More

News / Online

Phocuswright analysts share their travel predictions for 2025

By Morgan Hines | January 2, 2025

AI agents, luxury travel, developments in APAC, short-term rentals, digital ID and eVTOLS are some of the topics Phocuswright analysts are watching for 2025. Read More

News / Technology

Travel industry leaders' predictions for 2025

By Morgan Hines | January 2, 2025

Executives from Travelport, Klook, Cloudbeds, Spotnana, Mews and more share their predictions for the year ahead, including their takes on artificial intelligence, search, funding and more. Read More

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