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News
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Online
Rapid fire with Olaf Backofen of Lufthansa Group
By Morgan Hines
|
April 18, 2025
Olaf Backofen, head of retail partnerships for Lufthansa Group, said the company's priorities for 2025 include leveraging AI to improve the customer experience.
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News
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Distribution
Amadeus-Google partnership helps airlines with dynamic pricing
By Linda Fox
|
April 18, 2025
Amadeus is working with Google Flight Search and Finnair to ensure fares displayed from the airline are up-to-date and accurate.
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Opinion
/
Technology
You've spent 20 years optimizing for humans: Now it's time to optimize for AI
By Brennen Bliss - Propellic Travel Marketing
|
April 17, 2025
Brennen Bliss, CEO of Propellic Travel Marketing, shares tips and tactics to optimize travel websites for AI systems.
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News
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Technology
How travel businesses choose the right AI model
By Mark Frary
|
April 14, 2025
The world of AI is expanding rapidly, creating both solutions and concerns for travel companies.
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News
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Online
How AI and visual search are reshaping travel discovery
By Marisa Garcia
|
April 9, 2025
Visual search is beginning to dominate, especially for younger travelers and the numbers show that it's probably not a passing fad.
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News
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Technology
How Destination Toronto developed its AI assistant 6ix
By Linda Fox
|
April 8, 2025
Destination Toronto unveiled its AI chatbot 6ix last year, and through the initiative, the DMO is gaining insights on how users are engaging with its content.
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News
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Online
Could a tours and activities push from Google penalize OTAs?
By Matthew Parsons
|
April 1, 2025
OTAs are at risk, as Google appears to be shaking up tours and activities listings, experts warn.
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News
/
Online
Google updates AI capabilities for travel tools
By Abby Crotty
|
March 27, 2025
Users will soon be able to use a new price tracking feature for hotels via Google Search and turn on a new "screenshots" feature in Google Maps.
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News
/
Online
European regulator finds Google not compliant with DMA
By Linda Fox
|
March 21, 2025
The European Commission has said Google-parent Alphabet “self-preferences its own services” following and investigation and feedback from third parties.
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News
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Technology
Will metasearch remain relevant with agentic AI's rise?
By Morgan Hines
|
March 6, 2025
With OpenAI’s January launch of Operator, a tool that can book travel, questions have emerged on what changes will come and what industry sectors will be most affected.
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News
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Technology
Sabre attributes Q4 gains to bookings growth, reduced tech expense
By Linda Fox
|
February 20, 2025
Sabre said it is positioned for double digit growth in distribution bookings and central reservation system transactions in 2025.
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News
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Technology
The future of travel is arriving faster than you think
By Phocuswright Research
|
February 18, 2025
Phocuswright's latest report, "Travel Innovation and Technology Trends 2025," reveals how the convergence of generative AI and digital ID will change how we search, book and experience travel.
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Opinion
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Online
How "Operator" changed the travel shopping game
By Christian Watts - Magpie
|
February 6, 2025
OpenAI's "Operator" has the potential to remove much of the manual work from travel search and booking as well as enable deeper research and more flexibility.
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News
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Technology
OpenAI’s “Operator” and its impact on travel search and marketing
By Morgan Hines
|
February 3, 2025
OpenAI's new Operator agent shows how an autonomous agent could work — and raises questions about travel marketing's future.
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News
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Online
Travel marketing experts on Google's dominance in the face of AI
By Morgan Hines
|
January 16, 2025
Technology including artificial intelligence, new players and other innovations are shaking up travel marketing.
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OTA marketing spend rose again in Q2
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The agentic traveler: Is travel ready for AI booking demand?
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How AI is changing travel companies’ spending habits
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Trust at scale: Can Tripadvisor turn review data into action?
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PhocusWire's travel tech news briefs: Amadeus, Hospitable, Cloudbeds and more...
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The reach is rented: Why travel brands need to stop building for algorithms
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Trip.com's TripGenie to get booking capabilities through Mastercard partnership
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Guesty acquires Smily to expand in French STR market
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European hotels maintain direct distribution lead over OTAs
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