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How should travel companies measure AI success?
News / Technology
How should travel companies measure AI success?
By Mark Frary | October 9, 2025
Travel industry players weigh the value of AI-generated code and the potential pitfalls of revealing associated metrics. Read More
From SEO to GEO, hotels confront the future of digital discovery
News / Online
From SEO to GEO, hotels confront the future of digital discovery
By Matthew Parsons | October 2, 2025
Hospitality brands and independent properties are trying to figure out how best to appear directly in the detailed answers large language models are returning. Read More
The Phocuswright Conference 2025 - speakers and program
News / Technology
The Phocuswright Conference 2025 - speakers and program
By PhocusWire | September 11, 2025
The Phocuswright Conference 2025 takes place in San Diego November 18-20 at the Manchester Grand Hyatt. Read More
Travel tech flashback: What made headlines in 2024?
News / Technology
Travel tech flashback: What made headlines in 2024?
By Morgan Hines | September 10, 2025
The travel industry was enamored with artificial intelligence (AI) in 2024, with the topic repeatedly making waves. Read More
Study tracks how travel shoppers use Google’s AI Mode
News / Technology
Study tracks how travel shoppers use Google’s AI Mode
By Abby Crotty | September 9, 2025
A small behavioral study from Propellic examined how travelers interact with Google AI Mode and why travel marketers need to adjust. Read More
OTAs' high hopes for social, AI channels as Q2 marketing spend hits $5B
News / Online
OTAs' high hopes for social, AI channels as Q2 marketing spend hits $5B
By Linda Fox | September 8, 2025
OTAs are looking to drive efficiency as they diversify from performance marketing to other channels, including social and AI-powered search. Read More
Travel industry stakeholders react to Google Chrome, data sharing ruling
News / Online
Travel industry stakeholders react to Google Chrome, data sharing ruling
By Morgan Hines | September 5, 2025
What does it mean for travel now that Google will be required to share data with rivals? Read More
Google will have to share data with competitors, U.S. judge rules
News / Online
Google will have to share data with competitors, U.S. judge rules
By Morgan Hines | September 2, 2025
Google will not have to sell its Chrome browser but will face new restraints such as a block on exclusive contracts. Read More
Travalyst CEO Sally Davey to step down after 5 years
News / Online
Travalyst CEO Sally Davey to step down after 5 years
By Linda Fox | August 27, 2025
Travalyst is looking internally and externally for a CEO to replace Sally Davey, who plans to step down in December. Read More
Three charts that reveal how digital sources shape destination decisions
News / Online
Three charts that reveal how digital sources shape destination decisions
By Phocuswright Research | August 27, 2025
Data from recent Phocuswright research reveals that in the decision-making journey, OTAs, general search engines and review platforms dominate as the most influential sources. Read More
Travel Tech Flashback: What made headlines in 2020?
News / Online
Travel Tech Flashback: What made headlines in 2020?
By Abby Crotty | August 26, 2025
As part of our Travel Tech Flashback series, we took a look at 2020, otherwise known as the year that changed travel forever. Read More
Will travel's messy data hamper AI progress?
Opinion / Technology
Will travel's messy data hamper AI progress?
By Timothy O'Neil-Dunne | August 25, 2025
Are we layering AI agents on top of an already broken data foundation that was never fit for machine consumption? Read More
Google expands AI Mode to 180 new countries and territories, adds features
News / Technology
Google expands AI Mode to 180 new countries and territories, adds features
By Abby Crotty | August 22, 2025
One of the new features include enhanced options for finding restaurant reservations, local appointments and event tickets. Read More
Travel Tech Flashback: What made headlines in 2018?
News / Online
Travel Tech Flashback: What made headlines in 2018?
By Linda Fox | August 19, 2025
Take a look back at some of the headlines in the travel industry from 2018. Do they any bearing on what's happening now? Read More
Shifting paths: Inside the 2025 traveler decision signals
News / Online
Shifting paths: Inside the 2025 traveler decision signals
By Phocuswright Research | August 18, 2025
The future of travel is as much about how and why people choose their destinations as it is about where they go. Read More