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News / Online

Google hotel reviews more than doubled in 2017, drive overall increase

By Mitra Sorrells | March 13, 2018

Travelers posted 27% more hotel reviews in 2017 than a year earlier and most of that growth can be attributed to Google. Read More

News / Technology

Voice tech in travel, part 2: UX and design

By Mitra Sorrells | March 12, 2018

The days of typing search terms into a browser or clicking through drop-down menus may be fading. Rising in their place is a much more natural interface: voice. Here are the characteristics of an... Read More

News / Online

Google offloads Zagat to restaurant review site The Infatuation

By Jill Menze | March 5, 2018

Restaurant review mainstay Zagat is changing homes: Google, which has owned Zagat since 2011, has sold the brand to food discovery site the Infatuation for an undisclosed sum. Read More

News / Technology

Voice tech in travel, part 1: Brand adoption

By Mitra Sorrells | March 5, 2018

The days of typing search terms into a browser or clicking through drop-down menus may be fading. Rising in their place is a much more natural interface: voice. Read More

News / Online

Google Flights: the mainstream player everyone feared?

By Kevin May | March 2, 2018

Google doesn't really talk about how well its Flights metasearch engine is shaping up against its powerful competitors - but external data providers can help shine a light. Read More

News / Technology

Google's new Hangouts Chat launches with Kayak chatbot

By Mitra Sorrells | March 1, 2018

Google has released Hangouts Chat – a collaboration tool widely called Google’s competitor to Slack – and Kayak is one of several companies that have built bots that are integrated with the Chat... Read More

News / Technology

Booking.com first as Google rates UK travel sites on mobile friendliness

By Linda Fox | February 25, 2018

Google has rated Booking.com, followed by Kayak, eDreams and Lastminute, as the most mobile-friendly travel sites in the UK. The release of the research, timed for the start Mobile Web Congress in Read More

News / Technology

QOTW: Something about putting pieces in the Troogle jigsaw

By PhocusWire | February 16, 2018

Quote from Gino Engels, co-founder and chief commercial officer of OTA Insight. Read More

News / Distribution

Google, Airbnb and the evolving distribution landscape

By Mitra Sorrells | February 15, 2018

Airbnb and Google made notable announcements in the first week of February – the former opening its platform to hotel distribution and the latter rolling out updates to expand and simplify travel... Read More

News / Technology

Planes, trains and auto-fill: The future of holiday buying is faster, smarter and simpler

By Viewpoints | February 14, 2018

This is a viewpoint from Sébastien Pichon, industry manager, travel, at Google UK. When it comes to travel, customers have become an impatient bunch. People enjoy a reasonable amount of leisure tim Read More

News / Technology

Google updates UX to make flight and hotel bookings easier on mobile

By Nick Vivion | February 6, 2018

With experts emphasizing the importance of UX, and consumers responding to well-designed products, it's more than just a nice-t0-have. An intuitive user experience is critical in today's competitive e Read More

News / Online

Google simplifies travel search, leads for partners with new all-in-one mobile upgrade

By Mitra Sorrells | February 6, 2018

Google is adding new features to its travel search functions to add ease and speed for mobile users. Read More

Notated News / Technology

Google's tough path to understanding language

By Douglas Hofstadter - The Atlantic | February 5, 2018

If you're a translator or a linguist, tech-powered services like these must be either be an irritation or, worse, a drive your accuracy radar mad. Read More

Blockchain known travel digital identity

News / Technology

Decoding blockchain, part 1: Travel ID and security

By Mitra Sorrells | February 5, 2018

Depending on who you listen to, cryptocurrencies such as Bitcoin, Ethereum, and Litecoin will either change fundamental aspects of people’s daily lives – financial services, healthcare, retail and, yes,... Read More

Google Flights AI update WayBlazer reaction

News / Technology

Google Flights can now predict flight delays before airlines

By Mitra Sorrells | February 1, 2018

Google’s latest updates to its Flights search engine combine artificial intelligence and data analysis to forecast flight delays and decipher the fine print of “basic economy” fares. Read More

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