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Opinion / Startups

Can trip planning startups ever succeed?

By Christian Watts - Magpie | April 15, 2024

If somebody builds the ultimate tool, which actually works, has access to all the world’s travel information and has all of the bells and whistles that one could hope for, does that mean people will... Read More

News / Technology

IHG enlists Google for AI travel planning tool

By Linda Fox | April 9, 2024

As part of an expanded partnership with Google Cloud, IHG Hotels & Resorts is launching a generative AI-powered travel planning service to help guests book stays with the group's One Rewards app. Read More

News / Technology

Google enhances generative AI trip planning – without ads for now

By Mitra Sorrells | March 27, 2024

The suggested itineraries will pull ideas from sites across the web and include things such as reviews, photos and other Google Business profile details for more than 200 million places around the... Read More

News / Technology

The rise of AI: Redefining property management systems for a digital age

By Morgan Hines | March 21, 2024

Some experts see generative AI leading to big changes in property management systems. Will this technology limit the human touch in hospitality? Or create more time for guest services? Read More

Opinion / Online

Gemini, Google Travel and the threat to OTAs

By Christian Watts - Magpie | March 15, 2024

Google Gemini, combined with Google Travel, could completely change the way consumers do their searching and planning for trips. Read More

News / Technology

Travel companies expect "moderate to aggressive" tech investment increase in 2024

By Linda Fox | March 14, 2024

New research identified machine learning, data analytics and digital payments as the tecnology priorities for travel companies this year. Read More

News / Technology

Study: How AI boosts digital advertising and direct bookings

By Derek Catron | February 21, 2024

Recent advances in AI’s handling of digital advertising have increased the possibilities for hotels to grow direct bookings, a study from D-Edge found. Read More

News / Technology

Priceline expands generative AI chatbot across all products on its platform

By Mitra Sorrells | February 13, 2024

Priceline said it has created more than 30 new features built on intelligence it has gathered from millions of customers that have used the technology since it debuted in June. Read More

News / Startups

Replyable launches to help hospitality businesses with online reputation

By Linda Fox | February 12, 2024

Launched by ex-Google Maps and Amazon engineers, Replyable uses artificial intelligence to help businesses monitor and reply to customer reviews Read More

News / Online

Google sunsets two ad products designed to help hotels during COVID

By Mitra Sorrells | February 6, 2024

Google said the products are being eliminated in part because they rely on third-party cookies, which will be phased out later this year, and also because usage has declined as travel volumes have... Read More

News / Technology

Google Maps tests generative AI-driven discovery feature

By Linda Fox | February 2, 2024

Using large language models, the new feature analyzes the over 250 million locations on Google Maps and contributions from over 300 million Local Guides to pull up suggestions based on what the user is... Read More

News / Technology

Google will update flight emissions calculations in its Travel Impact Model

By Mitra Sorrells | January 31, 2024

Along with three updates, the advisory committee for Google's Travel Impact Model has agreed to prioritize research on contrails to provide consumers with clear information on their impact on the... Read More

News / Online

Google under fire for proposed changes to search in Europe

By Linda Fox | January 24, 2024

The search giant has been criticized for not engaging with businesses on planned changes to comply with the Digital Markets Act as well as falling short of the regulation's requirements with those... Read More

News / Online

Gen Z, millennials continue to seek inspiration from social platforms

By Linda Fox | January 24, 2024

Instagram and YouTube are the top sources of inspiration for millennials and Gen Z, according to research from Klook. Read More

Opinion / Technology

5 truths for travel marketers: 2024 update

By Jared Alster - Dune7 | January 23, 2024

Generative AI is both friend and foe for travel marketers, and Google remains the dominant search player. Read on as Dune7's Jared Alster updates on the travel marketing truths he laid down in 2023. Read More

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