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News / Startups

Replyable launches to help hospitality businesses with online reputation

By Linda Fox | February 12, 2024

Launched by ex-Google Maps and Amazon engineers, Replyable uses artificial intelligence to help businesses monitor and reply to customer reviews Read More

News / Online

Google sunsets two ad products designed to help hotels during COVID

By Mitra Sorrells | February 6, 2024

Google said the products are being eliminated in part because they rely on third-party cookies, which will be phased out later this year, and also because usage has declined as travel volumes have... Read More

News / Technology

Google Maps tests generative AI-driven discovery feature

By Linda Fox | February 2, 2024

Using large language models, the new feature analyzes the over 250 million locations on Google Maps and contributions from over 300 million Local Guides to pull up suggestions based on what the user is... Read More

News / Technology

Google will update flight emissions calculations in its Travel Impact Model

By Mitra Sorrells | January 31, 2024

Along with three updates, the advisory committee for Google's Travel Impact Model has agreed to prioritize research on contrails to provide consumers with clear information on their impact on the... Read More

News / Online

Google under fire for proposed changes to search in Europe

By Linda Fox | January 24, 2024

The search giant has been criticized for not engaging with businesses on planned changes to comply with the Digital Markets Act as well as falling short of the regulation's requirements with those... Read More

News / Online

Gen Z, millennials continue to seek inspiration from social platforms

By Linda Fox | January 24, 2024

Instagram and YouTube are the top sources of inspiration for millennials and Gen Z, according to research from Klook. Read More

Opinion / Technology

5 truths for travel marketers: 2024 update

By Jared Alster - Dune7 | January 23, 2024

Generative AI is both friend and foe for travel marketers, and Google remains the dominant search player. Read on as Dune7's Jared Alster updates on the travel marketing truths he laid down in 2023. Read More

News / Online

European regulators eye Booking.com under Digital Services Act

By Linda Fox | January 18, 2024

The European Commission has asked Booking.com and others for information as it determines whether the companies are complying with rules of the Digital Services Act that went into effect in November. Read More

Opinion / Technology

Travel's journey through the generative AI platform shift

By Mario Gavira | January 16, 2024

Mario Gavira discusses whether we're in the midst of a pivotal moment that will see the rise of a new platform allowing us to interact and harness artificial intelligence. Read More

News / Online

Travel’s movers, shakers and newsmakers of 2023

By PhocusWire | December 19, 2023

These are some of the people PhocusWire has identified as playing key roles in the past year — and figure to be among those to watch in the year to come. Read More

News / Technology

Google’s Vowinkel on the power of generative AI for travel marketers

By Mitra Sorrells | December 12, 2023

While artificial intelligence and machine learning have been integral to Google’s offerings for years, 2023 brought a new concept to the fore: generative AI. Read More

News / Startups

Klook lands $210 million investment for three-pronged growth strategy

By Linda Fox | December 7, 2023

Klook said that it has achieved overall profitability for the first time this year and annualized gross booking value of $3 billion as travel recovery began in 2023 for many Asian markets. Read More

News / Technology

Sprints, squads and small changes - how Skyscanner, Trivago view innovation

By Linda Fox | November 22, 2023

Skyscanner CEO John Mangelaars and Trivago CEO Johannes Thomas discussed innovation in travel metasearch, the impact of AI and improving the user experience. Read More

News / Online

5 key takeaways from The Phocuswright Conference

By PhocusWire | November 17, 2023

Whether you were at the 2023 Phocuswright Conference in Fort Lauderdale, Florida, or whether you’ve taken interest from afar, there is plenty to catch up on after a string of panels, sessions,... Read More

News / Online

“Kayak killer”? Hafner, English swap barbs, talk new ventures

By Derek Catron | November 16, 2023

Kayak CEO Steve Hafner and co-founder Paul English, now with Deets, took the stage together Wednesday at The Phocuswright Conference in Fort Lauderdale. Sparks flew. Read More

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