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European regulators eye Booking.com under Digital Services Act
News / Online
European regulators eye Booking.com under Digital Services Act
By Linda Fox | January 18, 2024
The European Commission has asked Booking.com and others for information as it determines whether the companies are complying with rules of the Digital Services Act that went into effect in November. Read More
Travel's journey through the generative AI platform shift
Opinion / Technology
Travel's journey through the generative AI platform shift
By Mario Gavira | January 16, 2024
Mario Gavira discusses whether we're in the midst of a pivotal moment that will see the rise of a new platform allowing us to interact and harness artificial intelligence. Read More
Travel’s movers, shakers and newsmakers of 2023
News / Online
Travel’s movers, shakers and newsmakers of 2023
By PhocusWire | December 19, 2023
These are some of the people PhocusWire has identified as playing key roles in the past year — and figure to be among those to watch in the year to come.   Read More
Google’s Vowinkel on the power of generative AI for travel marketers
News / Technology
Google’s Vowinkel on the power of generative AI for travel marketers
By Mitra Sorrells | December 12, 2023
While artificial intelligence and machine learning have been integral to Google’s offerings for years, 2023 brought a new concept to the fore: generative AI. Read More
Klook lands $210 million investment for three-pronged growth strategy
News / Startups
Klook lands $210 million investment for three-pronged growth strategy
By Linda Fox | December 7, 2023
Klook said that it has achieved overall profitability for the first time this year and annualized gross booking value of $3 billion as travel recovery began in 2023 for many Asian markets. Read More
Sprints, squads and small changes - how Skyscanner, Trivago view innovation
News / Technology
Sprints, squads and small changes - how Skyscanner, Trivago view innovation
By Linda Fox | November 22, 2023
Skyscanner CEO John Mangelaars and Trivago CEO Johannes Thomas discussed innovation in travel metasearch, the impact of AI and improving the user experience. Read More
5 key takeaways from The Phocuswright Conference
News / Online
5 key takeaways from The Phocuswright Conference
By PhocusWire | November 17, 2023
Whether you were at the 2023 Phocuswright Conference in Fort Lauderdale, Florida, or whether you’ve taken interest from afar, there is plenty to catch up on after a string of panels, sessions,... Read More
“Kayak killer”? Hafner, English swap barbs, talk new ventures
News / Online
“Kayak killer”? Hafner, English swap barbs, talk new ventures
By Derek Catron | November 16, 2023
Kayak CEO Steve Hafner and co-founder Paul English, now with Deets, took the stage together Wednesday at The Phocuswright Conference in Fort Lauderdale. Sparks flew.   Read More
Expedia Group, Booking on coming together with “one voice” to support short-term rentals
News / Distribution
Expedia Group, Booking on coming together with “one voice” to support short-term rentals
By Mitra Sorrells | November 13, 2023
Expedia Group's Tim Rosolio and Booking.com's Ben Harrell spoke about working together to address regulatory challenges, the benefits that Google provides to the sector and strategies to drive more... Read More
More than one-third of leisure travelers have used GenAI tools, report says
News / Technology
More than one-third of leisure travelers have used GenAI tools, report says
By Morgan Hines | November 10, 2023
More than half of leisure travelers who have used generative artificial intelligence planning tools booked most or all of the recommendations provided by the chatbot. Read More
Google Maps: A new direct channel for tour operators and activities
Opinion / Online
Google Maps: A new direct channel for tour operators and activities
By Brennen Bliss – Propellic | November 6, 2023
Google Maps has been evolving to serve travelers and travel brands over the past few years, and its newest major update could lead to increased direct bookings for tour operators and activities. Read More
Expedia ad concerns in search results raised in antitrust suit
News / Online
Expedia ad concerns in search results raised in antitrust suit
By Linda Fox | November 3, 2023
Comments from Expedia Group chair Barry Diller have surfaced during the Google antitrust trial. Read More
Google bringing price comparison to vacation rental searches
News / Online
Google bringing price comparison to vacation rental searches
By Derek Catron | October 24, 2023
  Users who search Google and click through to a specific property will now be able to compare costs from multiple travel sites on which the property is listed. Just don’t expect to find Airbnb or... Read More
Google: Asia Pacific leads in travel resurgence
News / Online
Google: Asia Pacific leads in travel resurgence
By Arvindh Yuvaraj – Web in Travel | October 16, 2023
Recent search interest in APAC is not only above 2019 levels but shows consistent growth in both international and domestic travel, according to Google's Hermione Joye, who spoke at WiT Singapore 2023. Read More
Assessing AI opportunities through the corporate travel lens
News / Technology
Assessing AI opportunities through the corporate travel lens
By Linda Fox | October 12, 2023
Technology experts discuss the potential gains and risks of artificial intelligence in the corporate travel world. Read More
The Phocuswright Conference 2026