Front Office

News / Technology

From dirty data to performing miracles - hotel approaches to AI

By Linda Fox | May 5, 2025

Executives from Choice Hotels, Ennismore and Revinate shared tips on how to effectively use AI—and how to avoid pitfalls—at a hospitality industry event last week. Read More

News / Technology

Will the tours and activities sector turn to autonomous experiences?

By Morgan Hines | April 25, 2025

Like the rest of the travel industry, the future of the tours and activities sector is likely to be altered by artificial intelligence, though exactly how remains to be seen. Read More

News / Technology

Cloudbeds launches lab to drive innovation

By Morgan Hines | April 15, 2025

The company’s division launches with two new solutions, Signal and Engage, built on Cloudbeds Intelligence. Read More

News / Technology

Hotels believe impact of AI will be seen this year

By Linda Fox | January 16, 2025

A study from Canary Technologies reveals that 73% of hoteliers believe AI will have a significant or transformative impact on the sector. Read More

News / Startups

Vacasa founder launches new vacation rental management company

By Morgan Hines | December 10, 2024

After a few quiet years, Vacasa founder Eric Breon is launching a new property management company, Fairly, with a mission to fix what he calls the "broken" vacation rental management model. Read More

Interview / Startups

Hot 25 Travel Startups for 2025: D3x

By PhocusWire | November 11, 2024

D3x is an AI-driven platform that elevates the hospitality industry by blending artificial intelligence with human-centric interactions. Read More

News / Startups

Acai Travel secures $4M for AI efficiency tools for agents

By Linda Fox | November 7, 2024

The funding will further the startups’ ambition to build an operating system to drive efficiency in travel operations and enhance the traveler experience. Read More

News / Technology

Is the travel industry ready for its technology “leapfrog” moment?

By Matthew Parsons | November 6, 2024

New players entering travel and tourism are looking to benefit from technology platforms borne out of recent digital acceleration and platforms that have been further enhanced by recent developments in... Read More

News / Technology

How airlines are evolving their operations with generative AI

By Morgan Hines | July 9, 2024

Generative artificial intelligence could be a game-changing technology when it comes to simplifying the complicated operations of running an airline. Read More

News / Distribution

STR industry is evolving but remains ripe for opportunity

By Morgan Hines | July 1, 2024

Despite constraints, STR industry heads believe there are plenty of opportunities including professionalization, consulting and more in the rapidly evolving space. Read More

News / Technology

Shiji, Amadeus, Otelier and more hospitality tech news from HITEC 2024

By PhocusWire | June 27, 2024

Dozens of hospitality technology vendors released new and updated products this week during HITEC, the Hospitality Industry Technology Exposition and Conference, which wraps up today in Charlotte.... Read More

News / Technology

Travel Tech hosts D.C. showcase, maintains ancillary fee ruling criticism

By Morgan Hines | May 23, 2024

Overlooking the U.S. Capitol, the Travel Technology Association held its first Policy & Innovation Showcase with Airbnb, Sabre, Booking Holdings and more. Read More

News / Technology

Pushing to make early check-ins more than just a free perk

By D.J. Catron | May 22, 2024

As personalized travel becomes a priority, more hotel operators and system developers believe a growing number of guests will demand early check-ins — even if they have to pay for it. Read More

News / Technology

Hospitality stakeholders on fixing the data silo problem

By Morgan Hines | April 30, 2024

Despite years of work across the hospitality industry, hotels are still struggling to connect guest data across multiple systems, inhibiting their ability to provide an optimal guest experience. Read More

News / Technology

How technology is helping to fuel wellness opportunities for travelers

By Morgan Hines | April 26, 2024

Travel tech leaders focused on wellness have an eye trained on the future - with predictions as to how technology may impact traveler wellness and wellness tourism. Read More

Most Popular
Latest Stories