Front Office


amadeus-platform-intermediaries
As travel distribution evolves, Amadeus looks at its own approach
By Linda Fox | August 9, 2018
Amadeus is building out its Live Travel Space platform to keep itself and its customers at pace with the evolving consumer landscape. Read More
News | Distribution
Amadeus in talks for major deal to acquire TravelClick
Amadeus in talks for major deal to acquire TravelClick
By Kevin May | August 2, 2018
Amadeus has signalled its intent to further challenge rival Sabre in the hotel technology arena with a potential deal to buy TravelClick. Read More
News | Technology
How hotel operators can leverage technology to retain more customers
How hotel operators can leverage technology to retain more customers
By Mark McGregor - Signavio | July 27, 2018
Process management or process modeling is one the most underrated applications that can be utilized to enhance the experience of travel. Read More
Opinion | Technology
Data, data and more data - the most valuable currency in hospitality
Data, data and more data - the most valuable currency in hospitality
By Carson Booth - SnapShot | July 20, 2018
With massive amounts of data now available to hotels, it’s safe to say that all future technologies will rely on data and integrations. Read More
Opinion | Technology
HITEC CEO technology panel
How strategic use of technology drives guest loyalty and hotel revenue
By Mitra Sorrells | June 20, 2018
Technology is creating new opportunities and challenges for hospitality brands, and the ones that use it effectively will be rewarded with a loyal following of guests and ultimately more profits.   Read More
News | Technology
GetYourGuide tries the vertically-integrated strategy in activities race
GetYourGuide tries the vertically-integrated strategy in activities race
By Kevin May | June 18, 2018
GetYourGuide accepts there is a risk involved but claims it wants to "transform the tour experience itself" with the introduction of its own branded products. Read More
News | Online
hotels skeptical ai
Are hoteliers too skeptical of artificial intelligence?
By Klaus Kohlmayr - IDEAS | June 5, 2018
Despite the negative depictions in science fiction and widespread public concern over privacy, security and safety, artificial intelligence presents the possibility for real positive change, human... Read More
Opinion | Technology
Mews raises €6M to expand property management services
Mews raises €6M to expand property management services
By Jill Menze | June 4, 2018
Cloud-based property management system Mews has nabbed €6 million in Series A funding to develop its platform and services for hotels. Read More
News | Technology
OpenJaw on AI, chatbots and measuring success
OpenJaw on AI, chatbots and measuring success
By PhocusWire | May 31, 2018
Chatbots, artificial intelligence and machine learning are three of the buzz trends of the last year or two in the travel industry. Read More
From Our Partners | Technology
Trekksoft buys DigiTickets attraction ticket system
Trekksoft buys DigiTickets attraction ticket system
By Kevin May | May 21, 2018
DigiTickets is now part of the Trekksoft family following an acquisition of the U.K.-based attraction and event ticketing platform. Read More
News | Technology
Travelport up in revenue but Flight Centre exit hits other metrics
Travelport up in revenue but Flight Centre exit hits other metrics
By Kevin May | May 3, 2018
Travelport saw its revenues increase to $678 million in the first quarter of 2018 but the loss of its large Flight Centre account has hit profits to the tune of 9%. Read More
News | Distribution
Sabre posts record revenue for 2017 despite slowing growth
Sabre posts record revenue for 2017 despite slowing growth
By Kevin May | February 14, 2018
Sabre saw revenues hit more than $3.5 billion during 2017, in what the company claims was a "transformational year" for the business. Read More
News | Distribution
Roommatik facial recognition hotel kiosk
Roommatik tests facial recognition to streamline hotel check-in
By Mitra Sorrells | January 26, 2018
Facial recognition technology is going mainstream - Apple added it to its iPhone X, MasterCard is using it to verify mobile payments, conferences are adopting it to expedite registration and travel... Read More
News | Technology
Video: Don't believe the hype of digital assistants - embrace it
Video: Don't believe the hype of digital assistants - embrace it
By Kevin May | January 10, 2018
The emergence of digital assistants in the past few years has excited many people in the travel brands. Read More
News | Technology
PhocusWire Forecast 2018: Our view on Technology
PhocusWire Forecast 2018: Our view on Technology
By PhocusWire | December 20, 2017
The problem with technology as a term in the travel industry is that it’s now so ubiquitous that it becomes difficult to single out what developments are the most important for 2018. Read More
Opinion | Technology