Front Office

From Our Partners / Technology

By Jose Canelos - Amadeus Hospitality | April 23, 2024

Technology upgrades are proving to be top of mind this year, as hoteliers using legacy software or those with major gaps in functionality are increasingly worried about being outperformed. Read More

News / Technology

Trip.com Group’s Trip.Biz launches business travel booking app

By Morgan Hines | April 15, 2024

Trip.Biz, a digital travel management company, aims to revolutionize the organization of business travel. Read More

News / Technology

The rise of AI: Redefining property management systems for a digital age

By Morgan Hines | March 21, 2024

Some experts see generative AI leading to big changes in property management systems. Will this technology limit the human touch in hospitality? Or create more time for guest services? Read More

News / Online

Mews raises $110M at $1.2B valuation

By Mitra Sorrells | March 4, 2024

Mews said it crossed $100 million in annualized net revenue in the last year. It will use the funding to accelerate its global expansion, product growth and acquisition strategy. Read More

Interview / Technology

CEO Spotlight: Jacob Messina of Stayntouch

By Mitra Sorrells | March 4, 2024

Prior to becoming CEO in April 2023, Messina had been SVP of technology and innovation at MCR Hotels, the third-largest hotel operator in the United States and the parent company of Stayntouch. Read More

News / Technology

Record online direct bookings are driving innovation in hospitality, survey finds

By Morgan Hines & Derek Catron | January 11, 2024

The hotel industry is making strides when it comes to digitalization, but there's still plenty of room to grow, according to a recent report from H2c. Read More

News / Technology

Three ways generative AI is improving the travel industry

By Morgan Hines | December 18, 2023

In a wide-ranging conversation at The Phocuswright Conference, leaders from Microsoft, Priceline and Amadeus discussed opportunities generative AI presents to the travel industry and how it's changing... Read More

News / Online

Why travel’s experiences sector isn’t likely to operate like others

By Morgan Hines | December 4, 2023

As the experiences category continues to grow in the travel world, experts look at its future during a Center Stage discussion at The Phocuswright Conference 2023. Read More

News / Startups

Layla launches, receives €3M in seed funding

By Morgan Hines | November 30, 2023

The new app is an artificial intelligence-driven travel advisor that is meant to help users plan trips and book seamlessly. Read More

News / Startups

Virdee closes $12.4M Series A to fuel growth in hospitality sector

By Mitra Sorrells | November 20, 2023

Virdee’s platform automates all front desk transactions to improve the guest experience, eliminate lines and enable staff to focus on guest engagement. Read More

News / Online

5 key takeaways from The Phocuswright Conference

By PhocusWire | November 17, 2023

Whether you were at the 2023 Phocuswright Conference in Fort Lauderdale, Florida, or whether you’ve taken interest from afar, there is plenty to catch up on after a string of panels, sessions,... Read More

Interview / Startups

Hot 25 Travel Startups for 2024: Direx

By PhocusWire | November 14, 2023

Direx is an all-in-one, cloud-based business management solution specifically designed for tourism and hospitality business owners in Africa. Read More

News / Startups

Where are they now? Checking in with PhocusWire’s Hot 25 Travel Startups for 2023

By Morgan Hines | November 6, 2023

Twenty of our Hot 25 Travel Startups for 2023 let us know how they’re doing nearly a year after they were named to our list. Read More

News / Distribution

Travelport tech chief talks moving the needle on NDC

By Linda Fox | April 19, 2023

Tom Kershaw, chief product and technology officer at Travelport, talks about the current state of NDC, real progress in 2023 and moving the needle on adoption. Read More