Front Office

5 signs a hotel tech stack is outdated
From Our Partners / Technology
5 signs a hotel tech stack is outdated
By Jose Canelos - Amadeus Hospitality | April 23, 2024
Technology upgrades are proving to be top of mind this year, as hoteliers using legacy software or those with major gaps in functionality are increasingly worried about being outperformed. Read More
Trip.com Group’s Trip.Biz launches business travel booking app
News / Technology
Trip.com Group’s Trip.Biz launches business travel booking app
By Morgan Hines | April 15, 2024
Trip.Biz, a digital travel management company, aims to revolutionize the organization of business travel. Read More
The rise of AI: Redefining property management systems for a digital age
News / Technology
The rise of AI: Redefining property management systems for a digital age
By Morgan Hines | March 21, 2024
Some experts see generative AI leading to big changes in property management systems. Will this technology limit the human touch in hospitality? Or create more time for guest services?   Read More
Mews raises $110M at $1.2B valuation
News / Online
Mews raises $110M at $1.2B valuation
By Mitra Sorrells | March 4, 2024
Mews said it crossed $100 million in annualized net revenue in the last year. It will use the funding to accelerate its global expansion, product growth and acquisition strategy. Read More
CEO Spotlight: Jacob Messina of Stayntouch
Interview / Technology
CEO Spotlight: Jacob Messina of Stayntouch
By Mitra Sorrells | March 4, 2024
Prior to becoming CEO in April 2023, Messina had been SVP of technology and innovation at MCR Hotels, the third-largest hotel operator in the United States and the parent company of Stayntouch. Read More
Record online direct bookings are driving innovation in hospitality, survey finds
News / Technology
Record online direct bookings are driving innovation in hospitality, survey finds
By Morgan Hines & Derek Catron | January 11, 2024
The hotel industry is making strides when it comes to digitalization, but there's still plenty of room to grow, according to a recent report from H2c. Read More
Three ways generative AI is improving the travel industry
News / Technology
Three ways generative AI is improving the travel industry
By Morgan Hines | December 18, 2023
In a wide-ranging conversation at The Phocuswright Conference, leaders from Microsoft, Priceline and Amadeus discussed opportunities generative AI presents to the travel industry and how it's changing... Read More
Why travel’s experiences sector isn’t likely to operate like others
News / Online
Why travel’s experiences sector isn’t likely to operate like others
By Morgan Hines | December 4, 2023
As the experiences category continues to grow in the travel world, experts look at its future during a Center Stage discussion at The Phocuswright Conference 2023. Read More
Layla launches, receives €3M in seed funding
News / Startups
Layla launches, receives €3M in seed funding
By Morgan Hines | November 30, 2023
The new app is an artificial intelligence-driven travel advisor that is meant to help users plan trips and book seamlessly. Read More
Virdee closes $12.4M Series A to fuel growth in hospitality sector
News / Startups
Virdee closes $12.4M Series A to fuel growth in hospitality sector
By Mitra Sorrells | November 20, 2023
Virdee’s platform automates all front desk transactions to improve the guest experience, eliminate lines and enable staff to focus on guest engagement.  Read More
5 key takeaways from The Phocuswright Conference
News / Online
5 key takeaways from The Phocuswright Conference
By PhocusWire | November 17, 2023
Whether you were at the 2023 Phocuswright Conference in Fort Lauderdale, Florida, or whether you’ve taken interest from afar, there is plenty to catch up on after a string of panels, sessions,... Read More
Hot 25 Travel Startups for 2024: Direx
Interview / Startups
Hot 25 Travel Startups for 2024: Direx
By PhocusWire | November 14, 2023
Direx is an all-in-one, cloud-based business management solution specifically designed for tourism and hospitality business owners in Africa. Read More
Where are they now? Checking in with PhocusWire’s Hot 25 Travel Startups for 2023
News / Startups
Where are they now? Checking in with PhocusWire’s Hot 25 Travel Startups for 2023
By Morgan Hines | November 6, 2023
Twenty of our Hot 25 Travel Startups for 2023 let us know how they’re doing nearly a year after they were named to our list. Read More
Travelport tech chief talks moving the needle on NDC
News / Distribution
Travelport tech chief talks moving the needle on NDC
By Linda Fox | April 19, 2023
Tom Kershaw, chief product and technology officer at Travelport, talks about the current state of NDC, real progress in 2023 and moving the needle on adoption. Read More
EV Hotels Crypto Ballroom
Interview / Technology
Q&A: EV Hotels’ vision to serve “technology travelers”
By Derek Catron | February 9, 2023
EV Hotels bills itself as the first smart hotel brand with experiences in crypto and NFT.   Read More
The Phocuswright Conference 2026