Front Office


VIDEO: Trueface - Summit pitch winner at Phocuswright Conference 2020
VIDEO: Trueface - Summit pitch winner at Phocuswright Conference 2020
By PhocusWire | November 17, 2020
Trueface deploys ethical facial recognition and shows how the responsible use of computer vision is shaping the industry. Read More
Interview | Technology
VIDEO: Cloudbeds - Launch pitch winner at Phocuswright Conference 2020
VIDEO: Cloudbeds - Launch pitch winner at Phocuswright Conference 2020
By PhocusWire | November 17, 2020
Cloudbeds is building the next-generation hospitality tech platform delivering feature flexibility without feature bloat.  Read More
Interview | Technology
Hot 25 Startups 2021: Sebiya
Hot 25 Startups 2021: Sebiya
By PhocusWire | November 9, 2020
Sebiya is an all-in-one guest experience system designed to empower vacation rental companies with the technology needed to provide full-service, digital travel experiences for their guests. Read More
Interview | Startups
startup-stage-virdee
STARTUP STAGE: Virdee provides contactless access solutions for hotels and rentals
By Mitra Sorrells | October 27, 2020
Founded in April 2020, Virdee’s tech-enabled, touchless systems integrate with existing hardware and software such as door locks, payment platforms and property management systems. Read More
Interview | Startups
STARTUP STAGE: BOUNTE helps hotels manage the lost-and-found process
STARTUP STAGE: BOUNTE helps hotels manage the lost-and-found process
By Jill Menze | October 5, 2020
BOUNTE is a cloud-based smartphone app that uses geolocation and AI image recognition to record, log and track lost items. Read More
Interview | Startups
Hotel guests want supplies over contactless tech, are willing to pay COVID surcharges
Hotel guests want supplies over contactless tech, are willing to pay COVID surcharges
By Jill Menze | October 1, 2020
According to a recent survey from HotelsByDay, hotel guests prioritize hand sanitation stations and masks over contactless check-in and checkout – and they’re willing to help hotels cover the cost. Read More
News | Online
How I Got Here, episode 33 - Caitlin Zaino von During of Porter & Sail
How I Got Here, episode 33 - Caitlin Zaino von During of Porter & Sail
By PhocusWire | July 16, 2020
The company launched in 2014 with a vision to provide hotels with a service that could act as a concierge for guests on their devices. But that had to change, she tells Mozio's David Litwak and Kevin... Read More
Interview | Online
COVID-19 and the global hotel industry: A roadmap to recovery, part 1
COVID-19 and the global hotel industry: A roadmap to recovery, part 1
By Yuki Hu, Eva Liu, George Yu - IDeaS, & Yuki Hu, Eva Liu & George Yu - IDeaS | March 2, 2020
Amid the COVID-19 coronavirus outbreak, here are actionable steps for hotels to take now to proactively begin the road to recovery: Read More
Opinion | Distribution
beekeeper platform
Communications platform Beekeeper augments Series B with $5M in funding
By Steven Lerner | February 5, 2020
Nearly five months after announcing its $45 million Series B funding, Beekeeper is adding an extra $5 million to the round.   Read More
News | Technology
VIDEO: OYO's Ritesh Agarwal on growth and plans to address hotel owners’ concerns
VIDEO: OYO's Ritesh Agarwal on growth and plans to address hotel owners’ concerns
By Mitra Sorrells | December 4, 2019
OYO CEO Ritesh Agarwal speaks about the company's growth and priorities for the coming year at The Phocuswright Conference. Read More
News | Online
Beekeeper grabs $45M to add buzz to hotel staff communications
Beekeeper grabs $45M to add buzz to hotel staff communications
By Kevin May | September 16, 2019
The Switzerland-based company works with a string of hotels around the world, as well as providing tools for companies in the manufacturing and retail industries. Read More
News | Technology
startup stage padlifter main
STARTUP STAGE: Padlifter wants to connect vacation rental service providers
By Mitra Sorrells | September 6, 2019
Padlifter is a marketplace to connect vacation rental hosts with providers of services such as property management, security, marketing, maintenance, laundry, accounting and more.    Read More
Interview | Startups
Q&A: Ritz-Carlton founder Horst Schulze on tech's role in luxury hotels
Q&A: Ritz-Carlton founder Horst Schulze on tech's role in luxury hotels
By Mitra Sorrells | September 3, 2019
Ritz-Carlton co-founder Horst Schulze shares his views on how the luxury category has changed, the best ways to integrate technology and his changing views on online intermediaries and crowd-sourced... Read More
News | Technology
Automated ticket and check-in is great, give me humans for everything else
Automated ticket and check-in is great, give me humans for everything else
By Kevin May | July 2, 2019
Airports and airlines often speak about bringing as much automation to airports as possible in a bid to improve the experience and make operations more efficient. Read More
News | Technology
amadeus drivers of change in hospitality
Welcome to next-generation hospitality: Attribute-based booking, tech-led services and achieving cult status
By Jill Menze | April 30, 2019
According to the new Drivers of Change in Hospitality report, produced by Amadeus in collaboration with InterContinental Hotels Group, Foresight Factory and Cornell University, there are three key... Read More
News | Online
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