Food and Dining

News / Online

Online reputation, bookings top of mind for travel business owners

By Jill Menze | July 26, 2018

Travel businesses are overwhelmingly concerned about their online reputations, as well as how well they’re equipped to meet a mobile audience, a new study from TripAdvisor shows. Read More

News / Technology

Do diners want technology to enhance the restaurant experience?

By Jill Menze | July 25, 2018

Technology has transformed the customer experience for travelers, who now expect on-demand, personalized service at all stages of the traveler journey. This often includes while dining, for everything... Read More

News / Online

Google on why consumers like to know more before they travel

By Linda Fox | July 23, 2018

Google delves into mobile search trends to discover traveler motives to know more before they go. Read More

News / Technology

Reimagining customer experience, part 3: Airport innovations

By Mitra Sorrells | July 23, 2018

For part three we take a look inside airport terminals where a variety of innovative work is being done to improve and ease the process of air travel. Read More

Interview / Online

In The Big Chair - Jane Sun of Ctrip

By Jill Menze | July 17, 2018

Jane Sun joined Ctrip in 2005 and took the reins as CEO in 2016. As Ctrip grows globally, Sun sees opportunities in tours and activities for Chinese travelers and hopes to see international business... Read More

News / Online

Travelers waiting to book tours and activities, prefer local experiences

By Jill Menze | June 27, 2018

Summer is a busy season for tours and attractions operators, with the vacation-heavy months bringing with them an influx of people looking for things to do. But how - and when - are travelers booking... Read More

News / Online

Diners trust TripAdvisor over Yelp, Google for restaurant recommendations

By Jill Menze | June 12, 2018

TripAdvisor is asserting its position as an influencer in the restaurant scene with a new study claiming consumers prefer the platform as a dining resource over Google, Facebook and Yelp. Read More

News / Online

TripAdvisor claims to influence 10 percent of $5 trillion global travel economy

By Jill Menze | May 10, 2018

TripAdvisor has issued another not-so-subtle reminder of its status and influence in the travel market - this time with the dollars to back it up. Read More

News / Distribution

Food experiences platform Eatwith partners with five Chinese travel providers

April 18, 2018

Travelers that use any of China’s five largest online travel sites now have direct access to book food experiences offered by Eatwith in cities around the globe. Read More

News / Distribution

Klook adds to management team with eye on global expansion

By Mitra Sorrells | March 15, 2018

Asia’s largest booking service for tours, activities and other in-destination services has appointed two executives to its management team as it looks to reach travelers around the world. Read More

News / Online

Google offloads Zagat to restaurant review site The Infatuation

By Jill Menze | March 5, 2018

Restaurant review mainstay Zagat is changing homes: Google, which has owned Zagat since 2011, has sold the brand to food discovery site the Infatuation for an undisclosed sum. Read More

Booking Holdings earnings full year 2017 1

News / Distribution

Booking Holdings reveals $12.7B revenue, goes lukewarm on Airbnb threat

By Mitra Sorrells | February 28, 2018

Booking Holdings – the new name for what was Priceline Group – showed significant growth across all sectors in 2017, with most key metrics up around 20%. Read More

Priceline Group changes name to Booking Holdings

By Mitra Sorrells | February 21, 2018

The Priceline Group will now be known as Booking Holdings. Read More

TripAdvisor 2018 strategy hotels attractions mobile

News / Online

TripAdvisor bets on TV advertising, improved UX to restore profit in hotel segment

By Mitra Sorrells | February 15, 2018

TripAdvisor will expand its television advertising spending to $100 to $130 million for its hotel segment during 2018, with new creative and new markets, while simultaneously reducing online marketing... Read More