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Skyscanner rolls out flight search chat bot for Facebook Messenger

By Sean O'Neil | May 26, 2016

Users of Facebook Messenger (or people who go to Skyscanner's Facebook page and send it a private message) can now chat with its bot about flight search. The UK-based metasearch site is the first p Read More

News / Online

TripAdvisor concedes Trip Friends didn't work out as planned

By Kevin May | May 12, 2016

It seemed such an obvious idea at the time - connect the world's largest social network to the world's most visited travel website. This was how many considered the decision by TripAdvisor in June Read More

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10 reasons why Dynamic Ads for Travel from Facebook heralds a new era of travel marketing

By Sponsored Content | May 11, 2016

This week Facebook has launched Dynamic Ads for Travel (DAT), its native retargeting solution for travel advertisers, as Tnooz first reported. NB This is a viewpoint by Burcu Gobuluk, chief operati Read More

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Facebook overhauls Dynamic Ads, just for travel marketers

By Kevin May | May 10, 2016

Facebook is jumping on the realisation for many travel brands that the omnipresent social network can be an important part of their marketing activity. The company is this week relaunching the exis Read More

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Age of flying bots - what airlines should do in 2016

By Viewpoints | May 6, 2016

Airlines will be one of the first sectors to push into messaging-driven experiences, as shown by KLM’s bot launched at Facebook’s F8 Conference last month. NB: This is an analysis by Nadav Gur, fou Read More

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TV and social media top for influencing destination choice

By Kevin May | April 29, 2016

Travellers claim they get most of their inspiration for where to go on a trip from watching television and sites such as Facebook and Instagram. YouGov surveyed 10,000 travellers in the Middle East Read More

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Travel influencers - a giant echo chamber, or a unique voice after all?

By Kevin May | April 26, 2016

Travel bloggers have often been challenged by their critics for mostly preaching to the converted when it comes to their outpourings on social media. This notion is primarily due to the accusation Read More

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For any travel query, Facebook Messenger thinks there's a bot for that

By Sean O'Neil | April 12, 2016

Today at Facebook's annual global developer conference in San Francisco, the company gave outside developers coding tools and tips on how to build chatbots, or text-based interactive services, for the Read More

News / Technology

Why airports are slow to install beacons

By Benét Wilson | April 7, 2016

During a recent trip to Miami International Airport, I had the chance to try out the facility’s app, which is driven by beacons, or short-range, location-detection devices. Miami International is s Read More

News / Technology

Live, 360, or virtual video: Facebook's new video formats catch marketers' eyes

By Sean O'Neil | April 6, 2016

Today Facebook upgraded its live video broadcasting feature, enabling users to stream video to groups or in scheduled events. The new functionality could be useful to travel marketers, who could u Read More

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Expedia programmes marketing campaigns from TV to Facebook and Instagram

By Kevin May | April 1, 2016

Expedia is one of a number of consumer brands that have been first to test a technology that connects the dots between TV and social media advertising. The US-based online travel agency has worked Read More

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Virgin Atlantic feels force of Chinese social media after alleged racist incident

By Kevin May | March 18, 2016

Virgin Atlantic has found itself on the receiving end of a barrage of criticism on social media following reports of a racist incident on a flight to China. The incident is said to have taken place Read More

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There's a hole in my Bucket - RIP another trip planning startup

By Kevin May | March 10, 2016

"With a heavy heart, today we announce that we'll be closing our doors on Bucket," says the email to users of the trip planning startup this week. In short, CEO and co-founder Julia Lam has shut th Read More

From Our Partners / Online

Why airlines can’t ignore the power of social capital seekers

By Sponsored Content | February 17, 2016

We have entered a new era in travel: the age of traveler power. To serve a more informed, influential, always-connected traveler, the travel industry - and especially airlines - need to deliver a more Read More

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Travel search service tries to make hay whilst Facebook still shines

By Kevin May | February 15, 2016

Countless travel brands have turned to Facebook in recent years in an attempt to expand their digital marketing efforts. In part, this has been in response to the difficulties many face with their Read More

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