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How much do travellers love social media? They cannot get enough of it [INFOGRAPHIC]

By Kevin May | August 18, 2012

Perhaps some parts of the industry continue to struggle with how to monetise all this social media malarkey, but that doesn't stop consumers from embracing it. Read More

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Facebook users cite travel most often as their biggest life moment [INFOGRAPHIC]

By Sean O'Neil | August 14, 2012

Facebook users add more stories about travel to their Facebook Timelines "than any other type of life event." Read More

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Death of the travel postcard as mobiles take over

By Kevin May | August 13, 2012

Online retailers such as eBay and Amazon may have breathed new life into postal services around the world, but one stalwart of the mail is disappearing rapidly. Read More

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How social media and the web slam dunked the travel industry [INFOGRAPHIC]

By Kevin May | August 9, 2012

Easy to forget sometimes how in such a short space of time the influence of social media on purchase decisions and how travellers rely on each other for information. Read More

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One year on, how has the new Facebook impacted travel?

By Viewpoints | August 6, 2012

As expected, a lot has happened since I wrote my piece on How the new Facebook will impact travel. Read More

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British Airways' barometer measures Olympics buzz in real-time

By Nick Vivion | August 3, 2012

Using the hashtag #homeadvantage, British Airways has created a clever way to visualize the social media buzz surrounding the Summer Games in London. Read More

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Professional association of innkeepers international responds to social media controversy

By Nick Vivion | August 3, 2012

For businesses large and small, the debate rages over the appropriateness of taking to social media to voice personal political opinions - especially for small travel businesses intricately linked to... Read More

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New world brings old to your mail box via social media

By Linda Fox | August 1, 2012

Cards In The Post is hoping to bring about a revival in travellers sending traditional postcards home by making it as easy as updating your social media profile Read More

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HipGeo app for iPhone adds location-based video

By Sean O'Neil | July 31, 2012

Today HipGeo, the trip journal app for iPhone and iPad, has added functionality that lets you record travel video and automatically geo-locate it on a map and timeline that can be shared with others. Read More

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How to use great customer service to trigger social media attention [15 TIPS]

By Josiah Mackenzie | July 25, 2012

Remarkable customer service pays dividends in the travel industry by increasing loyalty and word of mouth buzz. Read More

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Czech Republic tourism drive targets Facebook mood, rebrands as Czech RepubLIKE

By Kevin May | July 23, 2012

Either a very clever or a groan-inducing approach from the Czech Republic, with tourism officials paying homage to Facebook by making Czech RepubLIKE its new slogan. Read More

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Go to the travel consumer, do not expect them to come to you

By Viewpoints | July 17, 2012

If the creation of brand loyalty is the sine qua non of all marketing, then the way that companies define both themselves and those who purchase their products is no less of a priority. Read More

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Destinations failing to make most of technology to attract and engage visitors

By Kevin May | July 17, 2012

Destinations - and those charged with promoting cities or countries - do not understand how to exploit the vast array of technology and techniques to attract visitors. Read More

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One of the more bizarre social media deals: A tour operator and a milk brand

By Kevin May | July 16, 2012

European tour operating giant Thomas Cook has inked one of the more leftfield partnerships to have emerged in recent years: a deal to co-promote products with a milk supplier! Read More

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How consumers use their mobiles when travelling [INFOGRAPHIC]

By Kevin May | July 16, 2012

We are constantly told how travellers are using their mobile devices to search and (increasingly) book travel, share multimedia content, etc. Read More

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