Expedia News and Updates

Expedia Group is one of the most influential players in online travel, with a portfolio of brands and platforms that shape the digital booking landscape. PhocusWire provides timely, in-depth coverage of Expedia news and updates, including leadership changes, platform innovation, and shifts in its global strategy across lodging, air, and experiences.

The latest developments from Expedia and the OTA market

Track how Expedia is evolving its technology stack, streamlining traveler engagement, and reimagining its marketplace to compete in a rapidly changing OTA environment. Our reporting includes insights on product development, loyalty integration, and strategic partnerships that reflect broader trends in online travel retail.

Booking.com leads the way as top hotel channel
News / Distribution
Booking.com leads the way as top hotel channel
By Kevin May | February 7, 2018
Some 72 million reservations have been analysed to discover what are claimed to be top revenue-generating booking channels for hotels. Read More
Online travel agency fightback: Tactics to lure direct bookings
Opinion / Distribution
Online travel agency fightback: Tactics to lure direct bookings
By Max Starkov - HEBS Digital | February 6, 2018
As the travel planning journey continues to become increasingly more complex, hoteliers need to be looking for more impactful ways to engage and retain their best potential guests. Read More
An insider's tale on hotel website conversion rates
Opinion / Distribution
An insider's tale on hotel website conversion rates
By Jean-Louis Boss - Fastbooking | February 2, 2018
The conversion rate of a hotel website is determined by so many factors that one shouldn’t be fooled into trying to meet an industry average. Read More
blockchain ota disruption
Opinion / Technology
Pulse check: Blockchain not a panacea to disrupt web travel
By Douglas Quinby - Phocuswright | February 1, 2018
People have been bashing online travel agencies since, well, they first came along in the mid-1990s. Read More
American Express buys Mezi chatbot
News / Startups
AmEx buys Mezi, embraces "do-it-for-me" model
By Mitra Sorrells | January 30, 2018
American Express has acquired artificial intelligence-powered assistant Mezi, which co-founder and CEO Swapnil Shinde says upends the current “DIY” trend of travel search and booking into a... Read More
expedia tours attractions business
News / Online
Expedia plots new push on attractions without "same old playbook"
By Jill Menze | January 29, 2018
“We’re at a precipice for change,” Expedia Local Expert vice president Jen O’Twomney observes about the current state of the tours and attractions market. Read More
Video: Global hospitality technology trends in conversation with Expedia
News
Video: Global hospitality technology trends in conversation with Expedia
By Nick Vivion | January 25, 2018
The annual Expedia Partner Conference offers a view into the current trends powering one of travel's largest and most visible companies. Us media types have become a fixture at the event, something th Read More
What’s driving decision-making for U.S. and Canadian travelers
News / Online
What’s driving decision-making for U.S. and Canadian travelers
By Mitra Sorrells | January 24, 2018
Another point for Google when it comes to travel planning, with travelers across North America citing search engines as their top source of inspiration, according to a new survey from Expedia Media... Read More
Spain will need Millennials to push web travel bookings
News / Online
Spain will need Millennials to push web travel bookings
By Kevin May | January 19, 2018
Online travel bookings are unlikely to become the preferred method of buying travel is Spain until at least 2022. Read More
Hotel tech in 2018: Tools and technologies to remove friction and deliver value
News / Technology
Hotel tech in 2018: Tools and technologies to remove friction and deliver value
By Arthur Chapin - Expedia | January 18, 2018
Simply keeping up with the expectations of tech-savvy consumers is no longer an option. Exceeding those expectations is imperative and an opportunity for hotels to focus on what truly matters to... Read More
Engagement Labs ranking travel sites
News / Online
Online vs. offline: Where travel brands drive the most positive sentiment
By Mitra Sorrells | January 18, 2018
Most online travel sites are generating better brand awareness via consumers’ face-to-face conversations than they are through social media, according to a report from Engagement Labs, which analyzes... Read More
As online travel matures in the West, what does the next chapter look like?
Opinion / Online
As online travel matures in the West, what does the next chapter look like?
By Kei Shibata - Venture Republic | January 18, 2018
As the global online travel market reaches a turning point, what lies in store for all players, from global to local? Read More
Expedia and TripAdvisor win consumer hearts and minds online and offline
News / Online
Expedia and TripAdvisor win consumer hearts and minds online and offline
By Marisa Garcia | January 17, 2018
Data and analytics platform Engagement Labs has released its latest TotalSocial rankings of the top-performing online travel agency  and travel search brands in the US, showing Expedia and TripAdvisor Read More
Generational challenge: Expedia looks at US traveler trends across Boomers, Gen-X, Y and Z
News / Technology
Generational challenge: Expedia looks at US traveler trends across Boomers, Gen-X, Y and Z
By Marisa Garcia | January 15, 2018
Expedia has shared the results of a multi-generational travel study, conducted in partnership with The Center for Generational Kinetics which explores the consumer behavior and travel preferences of A Read More
QOTW: Something about blockchain and doomed travel giants
News / Distribution
QOTW: Something about blockchain and doomed travel giants
By PhocusWire | January 12, 2018
Quote from Maksim Izmaylov, CEO of Winding Tree. Read More