Expedia News and Updates

Expedia Group is one of the most influential players in online travel, with a portfolio of brands and platforms that shape the digital booking landscape. PhocusWire provides timely, in-depth coverage of Expedia news and updates, including leadership changes, platform innovation, and shifts in its global strategy across lodging, air, and experiences.

The latest developments from Expedia and the OTA market

Track how Expedia is evolving its technology stack, streamlining traveler engagement, and reimagining its marketplace to compete in a rapidly changing OTA environment. Our reporting includes insights on product development, loyalty integration, and strategic partnerships that reflect broader trends in online travel retail.

How global consumer trends are impacting travel
News / Distribution
How global consumer trends are impacting travel
By Linda Fox | January 8, 2024
We look at how Euromonitor's global consumer trends are playing out in the travel industry. Read More
Top Travel Industry Predictions for 2024
News / Online
Top Travel Industry Predictions for 2024
By Morgan Hines | January 2, 2024
Leaders from across the travel industry share their thoughts on what the industry should be watching and working on in 2024. Read More
Expedia Group's Julie Whalen talks tech transformation and travel demand
News / Online
Expedia Group's Julie Whalen talks tech transformation and travel demand
By Linda Fox | December 14, 2023
With just over a year as CFO of Expedia Group under her belt, Julie Whalen took to the stage at The Phocuswright Conference 2023 to discuss the company's technology developments, the impact of... Read More
ChatGPT, travel data, OTAs: PhocusWire’s top opinion stories of 2023
News / Online
ChatGPT, travel data, OTAs: PhocusWire’s top opinion stories of 2023
By PhocusWire | December 13, 2023
This year's popular op-eds were heavy on AI and also covered TikTok and Instagram influencers and the loyalty strategies of Expedia, Booking, Hopper and Airbnb. Read More
Expedia has given $1.5M in grants to nonprofits as part of new fund
News / Online
Expedia has given $1.5M in grants to nonprofits as part of new fund
By Morgan Hines | November 28, 2023
Expedia is looking to bolster efforts to remove barriers to travel with its new funding initiative. Read More
More than one-third of leisure travelers have used GenAI tools, report says
News / Technology
More than one-third of leisure travelers have used GenAI tools, report says
By Morgan Hines | November 10, 2023
More than half of leisure travelers who have used generative artificial intelligence planning tools booked most or all of the recommendations provided by the chatbot. Read More
Expedia’s Kern: Focus is now on faster growth fueled by years of tech work
News / Online
Expedia’s Kern: Focus is now on faster growth fueled by years of tech work
By Mitra Sorrells | November 2, 2023
Expedia Group posted record revenue and profitability in the third quarter of this year and reiterated full year guidance of double-digit topline growth with margin expansion.   Read More
Booking, Expedia, Tripadvisor form coalition to fight fake reviews
News / Online
Booking, Expedia, Tripadvisor form coalition to fight fake reviews
By Derek Catron | October 17, 2023
The coalition, which also includes Amazon, Glassdoor and Trustpilot, seeks to work together on developing common standards and best practices to root out fake reviews and ensure consumers can make... Read More
Poor security, clunky processes driving online hotel booking abandonment
News / Online
Poor security, clunky processes driving online hotel booking abandonment
By Linda Fox | September 25, 2023
Most important to consumers when booking accommodation online is an easy and secure booking and payment experience, 53%, followed by video and images of rooms and the property, 50%. Read More
Expedia Group builds generative AI into multiple products in its “Fall Release”
News / Technology
Expedia Group builds generative AI into multiple products in its “Fall Release”
By Mitra Sorrells | September 21, 2023
Among many other updates to its products and services for both travelers and industry partners, Expedia Group is partnering with travel influencers to offer short-form videos in the Expedia and... Read More
Lufthansa unveils Swifty, an AI assistant for business travel
News / Startups
Lufthansa unveils Swifty, an AI assistant for business travel
By Linda Fox | August 22, 2023
The technology enables business travelers to share their hotel and flight preferences via chat, select appropriate options and have them booked. Read More
How online travel agencies plan to win and retain customers
News / Online
How online travel agencies plan to win and retain customers
By Phocuswright Research | August 8, 2023
Mobile has become one of the biggest strategic focus areas for online travel agencies, as they look drive more direct customer interaction to reduce their marketing spend and their reliance on Google. Read More
Expedia Group sees cause for optimism in record Q2 earnings
News / Online
Expedia Group sees cause for optimism in record Q2 earnings
By Derek Catron | August 3, 2023
While revenues slowed and fell below analysts’ estimates, CEO Peter Kern saw promise in Expedia Group’s plans for the rest of the year.   Read More
Expedia Group inks Walmart as major new B2B customer
News / Online
Expedia Group inks Walmart as major new B2B customer
By Derek Catron | July 25, 2023
New partnership brings together one of the world’s biggest OTAs with its biggest retailer. Could Amazon be next? Read More
Hotel bookings via mobile device continue to edge north
News / Online
Hotel bookings via mobile device continue to edge north
By Linda Fox | July 21, 2023
Affilired has been charting the rise in hotel bookings via mobile in recent years and reported a marked increase in the first quarter of 2023. Read More
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