Expedia News and Updates

Expedia Group is one of the most influential players in online travel, with a portfolio of brands and platforms that shape the digital booking landscape. PhocusWire provides timely, in-depth coverage of Expedia news and updates, including leadership changes, platform innovation, and shifts in its global strategy across lodging, air, and experiences.

The latest developments from Expedia and the OTA market

Track how Expedia is evolving its technology stack, streamlining traveler engagement, and reimagining its marketplace to compete in a rapidly changing OTA environment. Our reporting includes insights on product development, loyalty integration, and strategic partnerships that reflect broader trends in online travel retail.

Expedia Group lays off staff in U.S. and abroad
News / Online
Expedia Group lays off staff in U.S. and abroad
By Mitra Sorrells | July 17, 2023
Beginning last Wednesday there are multiple posts on social media from people who say they were Expedia Group employees and have been laid off, and the company has confirmed the layoffs but would not... Read More
Expedia Group announces ugly split with Hopper
News / Online
Expedia Group announces ugly split with Hopper
By Mitra Sorrells and Derek Catron | July 12, 2023
Expedia Group is pulling its hotel and vacation rental supply from Hopper, charging the rival online travel agency with taking advantage of consumers. Read More
Airline industry leaders, academics will advise Google on emissions calculations
News / Online
Airline industry leaders, academics will advise Google on emissions calculations
By Mitra Sorrells | July 12, 2023
Google is aiming to build trust in its flight emission data and make it the global standard for accurate, transparent and consistent information. Read More
Expedia Group launches One Key unified rewards program
News / Online
Expedia Group launches One Key unified rewards program
By Derek Catron | July 7, 2023
Speaking at Phocuswright Europe 2023, Alfonso Paredes called One Key “a super powerful tool” that would spread rewards benefits to more travelers.   Read More
Study reveals low take-up of AI among European hotels
News / Distribution
Study reveals low take-up of AI among European hotels
By Linda Fox | July 5, 2023
The Booking.com-Statista European Accommodation Barometer reveals that 23% plan to use the tools in the next six months, but two-thirds have no plans to use AI in their businesses. Read More
Priceline partners with Google to deploy generative AI
News / Technology
Priceline partners with Google to deploy generative AI
By Mitra Sorrells | June 6, 2023
Priceline will use the generative AI technology to create a new virtual travel assistant chatbot to improve internal workflows. Read More
Online travel giants Q1 marketing spending shows wide variance
News / Online
Online travel giants Q1 marketing spending shows wide variance
By Mitra Sorrells | June 6, 2023
Expedia Group spent the highest percentage of revenue on marketing while Airbnb spent the least and focused on expanding brand awareness and balancing supply and demand. Read More
ChatGPT plugins' potential impact on the travel booking experience
Opinion / Technology
ChatGPT plugins' potential impact on the travel booking experience
By Mario Gavira | May 22, 2023
Can chatbot plugins bring a new, conversational layer to the decade-old search and booking interface in travel? Read More
Expedia Group launches OneKeyCash for partners
News / Online
Expedia Group launches OneKeyCash for partners
By Kathryn Walson | May 12, 2023
The new rewards currency is intended to target the 83% of consumers who travel too infrequently to earn status or meaningful rewards. Read More
Expedia Group adds Mastercard to growing B2B lineup
News / Online
Expedia Group adds Mastercard to growing B2B lineup
By Kathryn Walson | May 9, 2023
Financial institutions that issue Mastercard-brand credit cards can enable their cardholders to redeem credit card loyalty points for travel bookings made through Expedia.  Read More
New Expedia tech extends debate on attribute-based selling
News / Technology
New Expedia tech extends debate on attribute-based selling
By Kathryn Walson | May 8, 2023
For now, Expedia Group’s system does not enable customization of room attributes, such as location, floor or view. Read More
Expedia Group embraces AI, banks on loyalty program
News / Online
Expedia Group embraces AI, banks on loyalty program
By Kathryn Walson | May 4, 2023
Expedia Group continues to invest in its strategy of acquiring and retaining “high-value loyalty members and app users” across its three leading brands, CEO Peter Kern said. Read More
How ChatGPT levels the playing field for travel companies
News / Technology
How ChatGPT levels the playing field for travel companies
By Derek Catron | May 4, 2023
ChatGPT’s relative simplicity has benefited travel companies ranging in size from Expedia to Sailsquare, an Italy-based sailing cruise marketplace that used the tool to monitor communications on its... Read More
Expedia Group to power new SoFi Travel site
News / Online
Expedia Group to power new SoFi Travel site
By Mitra Sorrells | May 1, 2023
Expedia Group also provides travel content and services for financial institutions including Revolut, Scotiabank, American Express, Royal Bank of Canada and more. Read More
Fixing the digital trust issue in ChatGPT for travel
News / Technology
Fixing the digital trust issue in ChatGPT for travel
By Mitra Sorrells | April 27, 2023
Experts in the field of decentralized identity say verifiable credentials combined with a decentralized communications protocol can enable the full power of ChatGPT to act as a virtual assistant for... Read More
The Phocuswright Conference 2026