Emirates

 alt='Emirates boss reverses GDS criticism, yet sees role for blockchain-led distribution'  Title='Emirates boss reverses GDS criticism, yet sees role for blockchain-led distribution'
News / Distribution
Emirates boss reverses GDS criticism, yet sees role for blockchain-led distribution
By Linda Fox | September 10, 2018
Emirates is experimenting with blockchain technology as a potential means of distribution in the future. Read More
 alt='Emirates and The Entertainer devise subscription model for trip-planning app'  Title='Emirates and The Entertainer devise subscription model for trip-planning app'
News / Technology
Emirates and The Entertainer devise subscription model for trip-planning app
By Martin Cowen | July 9, 2018
Dubai-based loyalty and engagements specialist The Entertainer has developed a trip-planning and in-destination discounts app for members of the Emirates loyalty scheme, Skywards. The app – branded Read More
 alt='Emirates virtual reality cabin tour'  Title='Emirates virtual reality cabin tour'
News / Technology
Emirates customers can now use VR to explore plane cabins
By Mitra Sorrells | July 6, 2018
Passengers flying on Emirates can now use virtual reality to explore seat options and cabin amenities. Read More
 alt='Airline distribution surcharge trend tipped to slow'  Title='Airline distribution surcharge trend tipped to slow'
News / Distribution
Airline distribution surcharge trend tipped to slow
By Kevin May | May 7, 2018
Air France-KLM could be the last of the major airline groups to introduce a fee for passengers that book tickets through the global distribution systems. Read More
 alt='Emirates gives vote of confidence to VR seat mapping software'  Title='Emirates gives vote of confidence to VR seat mapping software'
News / Online
Emirates gives vote of confidence to VR seat mapping software
By Marisa Garcia | April 16, 2018
Spanish software developers, Renacen, had plenty to celebrate during the Aircraft Interiors Expo after winning the Visionary Concepts category of the Crystal Cabin Awards for its 3D SeatMapVR visualiz Read More
 alt='How AI is transforming the traveler experience from start to finish'  Title='How AI is transforming the traveler experience from start to finish'
News
How AI is transforming the traveler experience from start to finish
By Viewpoints | March 16, 2018
This is a viewpoint from Noreen Henry, CEO of Wayblazer. With today's technology, consumers are able to interact with self-driving cars, real-time language translation services, and of course shop Read More
 alt='Emirates Vacations puts AI-powered chatbot directly into ads'  Title='Emirates Vacations puts AI-powered chatbot directly into ads'
News / Online
Emirates Vacations puts AI-powered chatbot directly into ads
By Mitra Sorrells | February 27, 2018
Travel brands have been using chatbots for some time, on their websites and through Facebook Messenger, to engage customers with a conversational interface.   Read More
 alt='Emirates Vacations digs into intent using chatbot ads'  Title='Emirates Vacations digs into intent using chatbot ads'
News / Distribution
Emirates Vacations digs into intent using chatbot ads
By Linda Fox | February 27, 2018
Emirates Vacations has partnered with Wayblazer for the launch of a AI-powered chatbot that communicates with consumers through display ads. Emirates says use of the medium drove an 87% lift in eng Read More
 alt='Steps to successful personalization, how Emirates did it'  Title='Steps to successful personalization, how Emirates did it'
News / Technology
Steps to successful personalization, how Emirates did it
By Marisa Garcia | February 13, 2018
Qubit has published a White Paper revealing top strategies to apply personalization in a meaningful way, presenting a case study of the process followed by Emirates Airlines. With a defined scope f Read More
 alt='Blockhain travel loyalty programs'  Title='Blockhain travel loyalty programs'
News / Technology
Decoding blockchain, part 2: Travel loyalty programs
By Mitra Sorrells | February 12, 2018
If we think of loyalty program rewards as a currency, it becomes easy to see why the current system is not ideal and why most programs are struggling to achieve their ultimate goal: to influence... Read More
 alt='Wi-Fi now on 82 airlines, system upgrades on the rise'  Title='Wi-Fi now on 82 airlines, system upgrades on the rise'
News / Technology
Wi-Fi now on 82 airlines, system upgrades on the rise
By Jill Menze | January 30, 2018
In-flight Wi-Fi is more prevalent than it’s ever been, with 82 airlines now offering the service, up 17% over last year. Read More
 alt='Travelport expands merchandising tool to more than 250 airlines'  Title='Travelport expands merchandising tool to more than 250 airlines'
News / Distribution
Travelport expands merchandising tool to more than 250 airlines
By Mitra Sorrells | January 22, 2018
More than 250 airlines are now using Travelport’s Rich Content and Branding merchandising tool to market branded fares and ancillaries.   Read More
 alt='Airlines social media Facebook Twitter'  Title='Airlines social media Facebook Twitter'
News / Online
Mixed results as airlines tackle social media-led customer service
By Mitra Sorrells | January 12, 2018
As travelers increasingly send direct messages through platforms like Facebook Messenger and Twitter, airlines and carriers need to prioritize quick responses to such inquiries. Read More
 alt='Adapt to digital or perish, airline leaders warn'  Title='Adapt to digital or perish, airline leaders warn'
News / Technology
Adapt to digital or perish, airline leaders warn
By Marisa Garcia | September 8, 2017
Attendees at this week's Aviation Festival in London received strong advice from fellow business leaders to sharpen up not only their digital platforms but also their data management infrastructure to Read More
 alt='In a mobile-only world, will airlines charge for web bookings?'  Title='In a mobile-only world, will airlines charge for web bookings?'
News / Technology
In a mobile-only world, will airlines charge for web bookings?
By Viewpoints | June 16, 2017
Right now airlines are introducing fees for bookings via the GDS but imagine a scenario five years down the road where an airline charges a fee for booking via the website instead of the mobile app. Read More