Emirates


Dnata majority stake Bd4travel
Dnata acquires majority stake in AI personalization platform Bd4travel
By Mitra Sorrells | November 27, 2018
Dnata, an air services provider that is part of the Emirates Group, has acquired a majority stake in Bd4travel for an undisclosed amount.   Read More
News | Technology
biometric-technology-airports
Biometric-led travel sees a boost as initiatives take off
By Linda Fox | November 1, 2018
Emirates is claiming a world first with the launch a “biometric path” for travelers at Dubai International Airport. It is one of a number of projects pushing the technology during 2018. Read More
News | Technology
Overcoming the many challenges to make blockchain work for airline distribution
Overcoming the many challenges to make blockchain work for airline distribution
By Linda Fox | October 11, 2018
Airlines are experimenting with different use cases blockchain and some see real potential for distribution. Read More
News | Technology
Emirates boss reverses GDS criticism, yet sees role for blockchain-led distribution
Emirates boss reverses GDS criticism, yet sees role for blockchain-led distribution
By Linda Fox | September 10, 2018
Emirates is experimenting with blockchain technology as a potential means of distribution in the future. Read More
News | Distribution
Emirates and The Entertainer devise subscription model for trip-planning app
Emirates and The Entertainer devise subscription model for trip-planning app
By Martin Cowen | July 9, 2018
Dubai-based loyalty and engagements specialist The Entertainer has developed a trip-planning and in-destination discounts app for members of the Emirates loyalty scheme, Skywards. The app – branded Read More
News | Technology
Emirates virtual reality cabin tour
Emirates customers can now use VR to explore plane cabins
By Mitra Sorrells | July 6, 2018
Passengers flying on Emirates can now use virtual reality to explore seat options and cabin amenities. Read More
News | Technology
Airline distribution surcharge trend tipped to slow
Airline distribution surcharge trend tipped to slow
By Kevin May | May 7, 2018
Air France-KLM could be the last of the major airline groups to introduce a fee for passengers that book tickets through the global distribution systems. Read More
News | Distribution
Emirates gives vote of confidence to VR seat mapping software
Emirates gives vote of confidence to VR seat mapping software
By Marisa Garcia | April 16, 2018
Spanish software developers, Renacen, had plenty to celebrate during the Aircraft Interiors Expo after winning the Visionary Concepts category of the Crystal Cabin Awards for its 3D SeatMapVR visualiz Read More
News | Online
How AI is transforming the traveler experience from start to finish
How AI is transforming the traveler experience from start to finish
By Viewpoints | March 16, 2018
This is a viewpoint from Noreen Henry, CEO of Wayblazer. With today's technology, consumers are able to interact with self-driving cars, real-time language translation services, and of course shop Read More
News
Emirates Vacations puts AI-powered chatbot directly into ads
Emirates Vacations puts AI-powered chatbot directly into ads
By Mitra Sorrells | February 27, 2018
Travel brands have been using chatbots for some time, on their websites and through Facebook Messenger, to engage customers with a conversational interface.   Read More
News | Online
Emirates Vacations digs into intent using chatbot ads
Emirates Vacations digs into intent using chatbot ads
By Linda Fox | February 27, 2018
Emirates Vacations has partnered with Wayblazer for the launch of a AI-powered chatbot that communicates with consumers through display ads. Emirates says use of the medium drove an 87% lift in eng Read More
News | Distribution
Steps to successful personalization, how Emirates did it
Steps to successful personalization, how Emirates did it
By Marisa Garcia | February 13, 2018
Qubit has published a White Paper revealing top strategies to apply personalization in a meaningful way, presenting a case study of the process followed by Emirates Airlines. With a defined scope f Read More
News | Technology
Blockhain travel loyalty programs
Decoding blockchain, part 2: Travel loyalty programs
By Mitra Sorrells | February 12, 2018
If we think of loyalty program rewards as a currency, it becomes easy to see why the current system is not ideal and why most programs are struggling to achieve their ultimate goal: to influence... Read More
News | Technology
Wi-Fi now on 82 airlines, system upgrades on the rise
Wi-Fi now on 82 airlines, system upgrades on the rise
By Jill Menze | January 30, 2018
In-flight Wi-Fi is more prevalent than it’s ever been, with 82 airlines now offering the service, up 17% over last year. Read More
News | Technology
Travelport expands merchandising tool to more than 250 airlines
Travelport expands merchandising tool to more than 250 airlines
By Mitra Sorrells | January 22, 2018
More than 250 airlines are now using Travelport’s Rich Content and Branding merchandising tool to market branded fares and ancillaries.   Read More
News | Distribution