Emirates

Mark Ross-Smith discusses the evolution to lifestyle programs from airlines and the drive toward personalization during a session at the PhocusWire Pulse event in March. Read More

Emirates' GDS surcharge of between $14 and $25 per ticket will begin July 1. Read More

The airline industry has had 21 years of growth stripped from it in 2020. Managing cash burn and operational flexibility will be key to survival in 2021. Read More

Predictions for when airlines might recover to something near 2019 levels are currently at around 2024. But Tim Clark of Emirates has different ideas. Read More

The innovation hub is a joint effort of Emirates Group, Dubai Tourism, Accenture and Microsoft. Read More

During the World Aviation Festival 2019, PhocusWire interviewed Alex Knigge, Emirates SVP of marketing and brand, whose role is to focus on the customer experience. Read More

The flight shaming campaign has shone a critical light on the industry for not promoting the industry’s efforts enough, as pressure mounts on carriers to take notice. Read More

For the final piece in our monthlong series on the Middle East, we take a look at innovations in the airline sector. Read More

The online travel agency is claiming it is the first in the U.K. to have a direct connection with Emirates via the carrier’s NDC API. Read More

Dnata, an air services provider that is part of the Emirates Group, has acquired a majority stake in Bd4travel for an undisclosed amount.   Read More

Emirates is claiming a world first with the launch a “biometric path” for travelers at Dubai International Airport. It is one of a number of projects pushing the technology during 2018. Read More

Airlines are experimenting with different use cases blockchain and some see real potential for distribution. Read More

Emirates is experimenting with blockchain technology as a potential means of distribution in the future. Read More

Dubai-based loyalty and engagements specialist The Entertainer has developed a trip-planning and in-destination discounts app for members of the Emirates loyalty scheme, Skywards. The app – branded Read More

Passengers flying on Emirates can now use virtual reality to explore seat options and cabin amenities. Read More