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IATA maps road to achieve modern airline retailing by 2030
By Linda Fox
|
December 8, 2022
IATA’s Modern Airline Retailing program is based on three pillars - customer identification, retailing with offers and delivery with orders.
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News
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Online
How travel brands are prioritizing mobile app engagement
By Kathryn Walson
|
December 7, 2022
Companies like Expedia, Booking, Tripadvisor, CWT and more are using their apps to drive loyalty and provide personalization.
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News
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Online
Hospitality execs on competing with rentals, driving more loyalty
By Mitra Sorrells
|
December 6, 2022
In a session at The Phocuswright Conference, hospitality executives say they need to better understand consumer wants and needs – and to communicate more effectively about why their properties are the...
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News
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Technology
TTC launches carbon fund to reach net zero
By Linda Fox
|
December 5, 2022
After a year of reviewing possible routes towards achieving net zero by 2050, The Travel Corporation (TTC), whose brands include Trafalgar Tours, Contiki Tours and Uniworld River Cruises, opted for the...
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Online
Snapchat, Meta share how to use social media to engage travelers
By PhocusWire
|
December 2, 2022
During a panel at The Phocuswright Conference, participants discuss why AR and influencers are key for travel brands’ social media strategies.
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Online
Travelers’ demand for experiences requires industry rethink
By Kathryn Walson
|
December 1, 2022
Industry experts are convening this week at the World Travel and Tourism Council’s Global Summit 2022 in Riyadh, Saudi Arabia.
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Online
Expedia's Kern on changing perceptions of its role in travel
By PhocusWire
|
November 30, 2022
Expedia Group's Peter Kern discusses the company's recent technology, loyalty and sustainability moves at The Phocuswright Conference 2022.
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Opinion
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Technology
12 reasons travel should care about autonomous vehicles
By Alex Bainbridge - Autoura
|
November 29, 2022
Autoura CEO Alex Bainbridge explains why the airline, hotel, experiences and travel retail sectors should care about autonomous vehicles
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News
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Online
Kayak's Hafner on the good and bad in startups, tech and more
By PhocusWire
|
November 28, 2022
Kayak's Steve Hafner discusses startups, funding highs and lows and economic ups and downs at The Phocuswright Conference 2022.
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Online
MakeMyTrip’s Magow on opportunities for growth in India
By PhocusWire
|
November 23, 2022
MakeMyTrip doesn’t aspire to be “the cheapest in the market all the time,” said co-founder and group CEO Rajesh Magow at The Phocuswright Conference.
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Opinion
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Online
2023 trends in hospitality from a road warrior’s perspective
By Klaus Kohlmayr - IDeaS
|
November 22, 2022
While the last few years have been difficult, the road ahead is littered with uncertainty.
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News
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Online
Pundits divided on the outlook for travel in 2023
By PhocusWire
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November 21, 2022
Travel industry experts with decades of experience join forces at The Phocuswright Conference to try to make sense of current and future trends.
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News
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Online
Google data highlights growing interest in blended trips
By PhocusWire
|
November 18, 2022
Compared to pre-pandemic, consumers say they are more open to blended travel, with 74% of business travelers saying they find the idea appealing.
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News
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Online
Economic uncertainty clouds analysts' travel outlook
By PhocusWire
|
November 17, 2022
Three Wall Street analysts share their outlook for the travel industry during the Street Talk panel at The Phocuswright Conference.
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News
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Online
New Tripadvisor CEO on the future of travel
By PhocusWire
|
November 16, 2022
Matt Goldberg recently completed his first 100 days as president and CEO of Tripadvisor, but he says “people should be writing a book about the second 100 days because that’s where the action is.”
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How AI is changing travel companies’ spending habits
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