Top Travel Tech Weekly News

News / Online

Poor security, clunky processes driving online hotel booking abandonment

By Linda Fox | September 25, 2023

Most important to consumers when booking accommodation online is an easy and secure booking and payment experience, 53%, followed by video and images of rooms and the property, 50%. Read More

Opinion / Online

World Tourism Day highlights need for sustainable destination strategies

By Richard Black – Sojern | September 25, 2023

Three ways destinations can showcase their commitment to providing sustainable tourism, not only to attract travelers with similar values but to ensure their destination is open for decades to come. Read More

News / Online

Airbnb announces new system to verify listings

By Derek Catron | September 21, 2023

Verified listings will be denoted by an icon starting in February for the U.S., Canada, Australia, the U.K. and France, with 30 more countries to be added next fall. Read More

News / Technology

Expedia Group builds generative AI into multiple products in its “Fall Release”

By Mitra Sorrells | September 21, 2023

Among many other updates to its products and services for both travelers and industry partners, Expedia Group is partnering with travel influencers to offer short-form videos in the Expedia and... Read More

News / Online

Booking.com dominates review market share but is losing ground to Google

By Linda Fox | September 20, 2023

The Shiji Reviewpro Guest Experience Benchmark for Q2 2023 found overall consumer satisfaction with hotels is up but still trails 2019 levels. Read More

News / Online

Kayak, Tripadvisor on growing their in-house media studios

By Morgan Hines | September 19, 2023

In the last two years both Kayak and Tripadvisor have created content studios that are becoming a growing part of their overall businesses and spurring plans for future investment. Read More

Opinion / Startups

State of startup fundraising: Do you need venture capital?

By Cara Whitehill – Unlock Advisors | September 18, 2023

During a tough year for travel startups, investor and advisor Cara Whitehill offers insight into multiple routes to fundraising success. Read More

News / Distribution

Staples tests travel agents in stores in plan to grow travel services

By Mitra Sorrells | September 15, 2023

The office supply retailer has offered TSA PreCheck and passport services for several years and is now talking to travel industry partners about expanding its offerings. Read More

Interview / Online

CEO Spotlight - Johannes Thomas of Trivago

By Linda Fox | September 14, 2023

PhocusWire talks to Trivago CEO Johannes Thomas about coming back to the metasearch platform, his first 100 days in the role and priorities going forward. Read More

Opinion / Technology

9 months into the GPT Era, what has travel learned?

By Gilad Berenstein – Brook Bay Capital | September 13, 2023

Travel tech investor and entrepreneur Gilad Berenstein shares his three main takeaways in the first year of generative AI’s widespread use in travel and other sectors. Read More

News / Online

Steve Hafner on why Kayak is going deeper into business travel

By Mitra Sorrells | September 12, 2023

Kayak has more than 30,000 companies using it's free corporate travel tool for small- and medium-sized businesses and is now going after larger enterprises with a new product developed for PwC. Read More

News / Startups

Travel executive launches new marketplace for adventure travel

By Derek Catron | September 11, 2023

Headed by Drew Patterson, formerly with Kayak, Jetsetter, Room 77 and Transparent, Thermal is a marketplace for booking unique surfing experiences all around the globe. Read More

News / Online

Booking will fight any decision to veto Etraveli acquisition in court

By Linda Fox | September 8, 2023

Booking Holdings has responded to rumors that European regulators will veto its Etraveli acquisition, saying that decision would be "flawed on both factual and legal grounds." Read More

News / Online

Report reveals cybersecurity vulnerabilities in hospitality

By Morgan Hines | September 7, 2023

Trustwave SpiderLabs reveals that the transition to mobile and contactless services is making the hospitality industry more vulnerable to cyber threats. Read More

News / Online

As robotaxis start offering airport transfers, will OTAs be left behind?

By Alex Bainbridge - Autoura | September 6, 2023

Autonomous vehicles are transforming the transportation sector, potentially disrupting airport transfer services and posing challenges to OTAs. Read More

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