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News
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Online
Skiplagging isn’t likely to stop anytime soon, even if airlines fight it
By Morgan Hines
|
September 5, 2023
While the practice is nothing new, a lawsuit by American Airlines puts skiplagging back in the headlines and raises questions about why it persists.
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Opinion
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Technology
Automation, innovation, ChatGPT: The future for travel agents
By Michele Fitzpatrick – Eviivo
|
September 1, 2023
Travel agents of all types are using automation and other tech innovations to transform how they work with clients.
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News
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Online
Climate disasters renew focus on travel sustainability goals
By Derek Catron
|
August 31, 2023
Will another summer of climate calamities galvanize the level of coordination necessary to keep the travel industry growing — while helping to save the planet?
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News
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Online
Travel websites failing basic accessibility tests
By Linda Fox
|
August 30, 2023
Consistent accessibility issues such as missing alternative text and unlabeled form fields are barriers to bookings from disabled travelers.
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Interview
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Online
CEO Spotlight - Tony Fernandes of Capital A
By Linda Fox
|
August 29, 2023
Capital A has been steadily developing from an airline to an online travel platform and most recently a super app offering financial services, ride hailing, food delivery and more.
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News
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Online
Will New York’s STR rules set stricter standard for travel?
By Derek Catron
|
August 28, 2023
Airbnb calls new rules a de facto ban against short-term rentals, but others see a sign of what may be coming for the sector.
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Opinion
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Technology
AI, the customer journey and the future of travel insurance
By Sasha Gainullin – Battleface
|
August 25, 2023
Artificial intelligence and machine learning present huge opportunities to reshape how the travel insurance industry operates.
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News
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Online
TikTok, Instagram, X: How travel startups use social media
By Morgan Hines
|
August 24, 2023
Travel startups have been using social media as a marketing tool for some time now. But with an ever-evolving social media spectrum, what remains useful?
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News
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Startups
How travel startups are having success with crowdfunding
By Linda Fox
|
August 23, 2023
Startups Jurny, Your.rentals and Well Traveled used crowdfunding to raise capital and engage their customer communities amid a challenging fundraising environment.
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News
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Technology
How cloud services help expand Amazon’s role in travel
By Derek Catron
|
August 22, 2023
Massimo Morin, Amazon Web Services’ global head of travel, shares insights into how AI and other new tech extends the company’s reach into the travel industry.
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News
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Online
The opportunities ahead for ground transportation in the travel industry
By Mitra Sorrells
|
August 21, 2023
Mozio CEO Nicole Forson and SilverRail co-founder and CEO Aaron Gowell discuss how innovation and collaboration can play a role in creating more - and better - opportunities for door-to-door ground...
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Opinion
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Online
Transforming brand loyalty into brand love
By Tim Davis – Pace Dimensions
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August 18, 2023
How hotel businesses in this volatile market can evolve their loyalty programs to build brand preference and affinity.
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News
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Online
As interest in female-led travel grows, new solutions arise
By Morgan Hines
|
August 17, 2023
Interest in travel experiences tailored for female travelers is on the rise, and companies like WayAway are responding to the trend with services and products tailored to this audience.
Read More
Opinion
/
Online
Power of data and analytics in tackling travel disruption
By Emily Weiss – Accenture
|
August 16, 2023
To prepare for disruption, airlines and airports can put innovative data and “applied intelligence” assets to use, unlocking significant value and driving the next level of performance.
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News
/
Online
Online travel giants seeking to mix up marketing channels
By Linda Fox
|
August 15, 2023
Online travel giants Booking Holdings, Expedia Group and Airbnb increased marketing investment marginally in Q2 as all strive to make the most of direct channels.
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Startup Stage: Passtination wants to help airlines extend loyalty programs
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How AI is changing travel companies’ spending habits
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