Top Travel Tech Weekly News

News / Online

ChatGPT, travel data, OTAs: PhocusWire’s top opinion stories of 2023

By PhocusWire | December 13, 2023

This year's popular op-eds were heavy on AI and also covered TikTok and Instagram influencers and the loyalty strategies of Expedia, Booking, Hopper and Airbnb. Read More

News / Technology

Google’s Vowinkel on the power of generative AI for travel marketers

By Mitra Sorrells | December 12, 2023

While artificial intelligence and machine learning have been integral to Google’s offerings for years, 2023 brought a new concept to the fore: generative AI. Read More

News / Distribution

Airlines see less turbulence in accelerating NDC adoption

By Derek Catron | December 11, 2023

Airlines’ progress in modernizing distribution through direct connections with customers and travel agencies could make 2024 a pivotal year. Read More

News / Distribution

Hotels.com co-founder Bob Diener talks exits and opportunities

By Linda Fox | December 8, 2023

Bob Diener, Hotels.com co-founder and president, now co-founder and president of Travel Funders Network, visits the PhocusWire studio to discuss the changing online hotel landscape. Read More

News / Startups

Klook lands $210 million investment for three-pronged growth strategy

By Linda Fox | December 7, 2023

Klook said that it has achieved overall profitability for the first time this year and annualized gross booking value of $3 billion as travel recovery began in 2023 for many Asian markets. Read More

News / Distribution

AmTrav's Klee on saving third-party air distribution in business travel

By Morgan Hines | December 6, 2023

AmTrav's Jeff Klee believes what’s good for airlines is what’s good for TMCs is what’s good for companies and travelers. Read More

News / Online

Why travel’s experiences sector isn’t likely to operate like others

By Morgan Hines | December 4, 2023

As the experiences category continues to grow in the travel world, experts look at its future during a Center Stage discussion at The Phocuswright Conference 2023. Read More

News / Technology

How new technology and innovation are accelerating adoption in hotels

By PhocusWire | December 1, 2023

Klaus Kohlmayr of IDeaS and Sean Fitzpatrick of Lighthouse talk revenue management, AI and data for hospitality in the PhocusWire studio at The Phocuswright Conference. Read More

News / Startups

Top travel VCs on opportunities and challenges for innovation, funding

By Mitra Sorrells | November 30, 2023

Investors from F-Prime Capital, Par Capital Management and JetBlue Ventures shared their outlook for funding for travel startups at an event hosted by Plug and Play, Sabre and Flight Centre Travel... Read More

News / Online

Hopper’s Lalonde talks profits, Expedia split, Booking.com competition

By Derek Catron | November 29, 2023

In a far-ranging interview at The Phocuswright Conference, Lalonde also spoke of Hopper’s layoffs and his “hacker” approach to business. Read More

News / Technology

Personalization, Web3, NFTs - how airline loyalty programs are evolving

By Linda Fox | November 28, 2023

Airlines are taking small steps to build in flexibility and make loyalty programs more appealing, but it's evolution rather than revolution. Read More

News / Technology

Finding solutions for travel disruptions in an age of climate change

By Derek Catron | November 27, 2023

Travel industry leaders weigh in on the need for companies to be more proactive about helping customers when travel disruptions occur. Read More

News / Technology

Sprints, squads and small changes - how Skyscanner, Trivago view innovation

By Linda Fox | November 22, 2023

Skyscanner CEO John Mangelaars and Trivago CEO Johannes Thomas discussed innovation in travel metasearch, the impact of AI and improving the user experience. Read More