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News
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Technology
Google's new Hangouts Chat launches with Kayak chatbot
By Mitra Sorrells
|
March 1, 2018
Google has released Hangouts Chat – a collaboration tool widely called Google’s competitor to Slack – and Kayak is one of several companies that have built bots that are integrated with the Chat...
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News
/
Online
Airbnb exec takes key role at Booking.com
By Kevin May
|
February 26, 2018
Booking.com will take an apparent fight it now faces with Airbnb head-on after hiring one of the private accommodation sharing giant's high profile figures.
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News
/
Technology
Decoding blockchain, part 4: Cross-border payments
By Mitra Sorrells
|
February 26, 2018
Most of the headlines about blockchain have been about the implications of this emerging technology on the financial sector – the potential for it to change banking, share trading, insurance, payments...
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News
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Online
Interview: Airbnb CEO says it's now "100%" battling online travel agencies
By Jill Menze
|
February 23, 2018
Airbnb views itself going all-in with a plan to compete with the giants of the accommodation world - online travel agencies.
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News
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Technology
QOTW: Something about binding travel together
By PhocusWire
|
February 23, 2018
Quote from Niklas Andreen, senior vice president and managing director of hospitality and digital at Travelport.
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News
/
Technology
Travel management cos must embrace high-tech while maintaining high-touch services
By Mitra Sorrells
|
February 22, 2018
The role of travel management companies is evolving, driven by the rise of new technology and the changing demands of business travelers.
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News
/
Technology
Q&A: Trust, truth and transparency at the heart of TUI Group’s blockchain work
By Mitra Sorrells
|
February 21, 2018
TUI Group was one of the first travel brands to make headlines for its adoption of blockchain.
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News
/
Technology
Decoding blockchain, part 3: Flight data management
By Mitra Sorrells
|
February 19, 2018
Data sharing is a complicated - and sometimes disjointed - process in the air transport industry. The creation and storage of information for each flight is handled by multiple entities, at minimum the...
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News
/
Startups
Top reasons why startups end up in the deadpool
By Kevin May
|
February 16, 2018
The travel industry is littered with the remains of startups that came and went quicker than you can say "great, but please tell us how you're going to make money".
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News
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Online
TripAdvisor bets on TV advertising, improved UX to restore profit in hotel segment
By Mitra Sorrells
|
February 15, 2018
TripAdvisor will expand its television advertising spending to $100 to $130 million for its hotel segment during 2018, with new creative and new markets, while simultaneously reducing online marketing...
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News
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Distribution
Google, Airbnb and the evolving distribution landscape
By Mitra Sorrells
|
February 15, 2018
Airbnb and Google made notable announcements in the first week of February – the former opening its platform to hotel distribution and the latter rolling out updates to expand and simplify travel...
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News
/
Online
Why small property owners see OTAs as a "necessary evil"
By Jill Menze
|
February 15, 2018
The codependent nature of small property owners and their booking partners has its upsides, but primarily, it’s viewed by the underdogs as a “necessary evil.”
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News
/
Technology
Duetto raises massive $80 million to push hotel tech platform
By Kevin May
|
February 14, 2018
Duetto can boast $143.2 million in funding rounds to date after landing a huge Series D investment of $80 million this week.
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News
/
Technology
Q&A: How blockchain is helping Webjet improve efficiency, cut costs for hotel bookings
By Mitra Sorrells
|
February 14, 2018
When Microsoft announced in November 2016 that it was working with Australia-based online travel agency Webjet to build a blockchain proof-of-concept solution, the term “blockchain” was still relatively...
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News
/
Distribution
Travel buyers show modest support for NDC (but many still have no idea)
By Kevin May
|
February 14, 2018
A year ago, just 11% of travel buyers in a survey said they believe IATA's New Distribution Capability is "a good thing" for the industry.
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OTA marketing spend rose again in Q2
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Trust at scale: Can Tripadvisor turn review data into action?
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PhocusWire's travel tech news briefs: Amadeus, Hospitable, Cloudbeds and more...
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The reach is rented: Why travel brands need to stop building for algorithms
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Trip.com's TripGenie to get booking capabilities through Mastercard partnership
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Guesty acquires Smily to expand in French STR market
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Distribution
European hotels maintain direct distribution lead over OTAs
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