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News
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Online
Battling external forces: How a startup competes in the tours market
By Jill Menze
|
February 14, 2018
The travel industry has yet to see a clear frontrunner emerge in the tours and attractions space. Be it for lack of the right idea or the right distribution model - or, most likely, both - no major or...
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News
/
Distribution
Hotels admit steep reliance on online travel agencies
By Kevin May
|
February 13, 2018
Hotels have a high dependency on online travel agencies to distribute their inventory, with almost every other channel deemed to be low on same scale.
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News
/
Technology
Decoding blockchain, part 2: Travel loyalty programs
By Mitra Sorrells
|
February 12, 2018
If we think of loyalty program rewards as a currency, it becomes easy to see why the current system is not ideal and why most programs are struggling to achieve their ultimate goal: to influence...
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News
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Online
Expedia splashed out record $5.3 billion on marketing in 2017
By Kevin May
|
February 12, 2018
Expedia Inc spent a record $5.3 billion on marketing in 2017 - a figure that continues to trouble investors amid its full year financial results.
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News
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Technology
What airlines can gain from thinking like Netflix
By Jill Menze
|
February 12, 2018
A main reason for the omnipresence of Netflix is the technology’s ability to personalize recommendations to viewers.
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News
/
Technology
Amex GBT buys Hogg Robinson, tech integration at heart of £400M deal
By Kevin May
|
February 9, 2018
Massive consolidation alert: Hogg Robinson has sold to American Express Global Business Travel in a deal in the region of £400 million.
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News
/
Distribution
Airbnb officially opens up platform to hotel distribution
By Kevin May
|
February 7, 2018
Airbnb is to allow hotels and other accommodation providers to list on the site for the first time through an official third party distribution network.
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News
/
Technology
Q&A: How - and why - Nordic Choice Hotels is testing blockchain
By Mitra Sorrells
|
February 7, 2018
Could an open-source blockchain-based distribution system stimulate innovative solutions from travel industry startups, provide more choices to travelers, and drive more revenue to suppliers?
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News
/
Online
What travel marketers need to know for digital engagement
By Mitra Sorrells
|
February 6, 2018
Travel marketers should fine-tune digital strategies to attract new customers and reinforce loyalty among existing ones as they strive to prevail in the competitive landscape of online travel agencies,...
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News
/
Technology
Decoding blockchain, part 1: Travel ID and security
By Mitra Sorrells
|
February 5, 2018
Depending on who you listen to, cryptocurrencies such as Bitcoin, Ethereum, and Litecoin will either change fundamental aspects of people’s daily lives – financial services, healthcare, retail and, yes,...
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News
/
Online
QOTW: Something about one-size-fits-all customers
By PhocusWire
|
February 2, 2018
Quote from Feargal Mooney, CEO of Hostelworld.
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News
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Technology
Airbnb IPO ruled out for 2018, CFO departs
By Jill Menze
|
February 1, 2018
Just days after Airbnb CEO Brian Chesky outlined the company’s plans toward moving into the next century, it was announced that Laurence Tosi is stepping down from his position as chief financial...
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News
/
Online
Three months in - what are you reading and what are we doing?
By Kevin May
|
February 1, 2018
We've been looking back this at our first three months at PhocusWire - and wanted to share some details with you.
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News
/
Technology
Google drives ahead with autonomous vehicle investment
By Kevin May
|
January 30, 2018
Google spin-off Waymo is ordering "thousands" of new, self-driving vehicles as part of its program to test driver-less technology.
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News
/
Startups
AmEx buys Mezi, embraces "do-it-for-me" model
By Mitra Sorrells
|
January 30, 2018
American Express has acquired artificial intelligence-powered assistant Mezi, which co-founder and CEO Swapnil Shinde says upends the current “DIY” trend of travel search and booking into a...
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OTA marketing spend rose again in Q2
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The agentic traveler: Is travel ready for AI booking demand?
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How AI is changing travel companies’ spending habits
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Trust at scale: Can Tripadvisor turn review data into action?
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PhocusWire's travel tech news briefs: Amadeus, Hospitable, Cloudbeds and more...
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The reach is rented: Why travel brands need to stop building for algorithms
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Trip.com's TripGenie to get booking capabilities through Mastercard partnership
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Guesty acquires Smily to expand in French STR market
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European hotels maintain direct distribution lead over OTAs
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