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Opinion
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Online
How hospitality operators can combat payment fraud
By Andrew Buttigieg - RMS
|
March 24, 2025
Andrew Buttigieg, chief technology officer at RMS, discusses how hospitality operators can ensure safer bookings amid a rise in fraud attempts.
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News
/
Online
How much onus is on travel companies for overtourism?
By Morgan Hines
|
March 21, 2025
Helping destinations deal with crowds and encouraing consumers to explore lesser-known locations is a shared responsibility across the travel industry between travelers, brands and local authorities,...
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News
/
Technology
Accor's chief digital officer talks distribution, direct bookings and loyalty
By Linda Fox
|
March 20, 2025
Alix Boulnois, chief business, digital and tech officer of Accor, discusses the hotel group's priorities across distribution, direct bookings and loyalty.
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News
/
Technology
New laws drive hotels to explore digital ID solutions
By Marisa Garcia
|
March 19, 2025
As the European Union prepares to widely roll out digital identity wallets, experts say hotels should act now to adopt these solutions to smooth guest experiences.
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Opinion
/
Technology
2025 is the year AI agents will transform airline shopping
By Rick Seaney - 3Victors
|
March 18, 2025
Consumers, not companies, will be the real drivers of the agent change as they quickly embrace readily available free online tools more quickly than any airline can.
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News
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Online
Tripadvisor brings in Booking.com veteran as president of Viator
By Linda Fox
|
March 17, 2025
Almost a year since Ben Drew stepped down, Tripadvisor Group is bringing in former Booking.com executive Pepijn Rijvers to lead Viator's next phase of growth.
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News
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Startups
Why travel startup founders step away from running their companies
By Mark Frary
|
March 14, 2025
As travel startups begin to scale, founder/CEOs often take the decision to move to product or strategy roles and let someone with a different skillset lead the company through the next stage.
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News
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Online
Airbnb solicits new Experiences with new details of what it will offer in upcoming relaunch
By Morgan Hines
|
March 13, 2025
The company is also hiring for several roles related to its Experiences business, including market managers tasked with supply growth in cities around the world.
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News
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Technology
Generative AI: What’s on the horizon for airlines?
By Matthew Parsons
|
March 11, 2025
For airlines exploring AI, much of the focus is on Large Language Models—machine learning that can comprehend and generate human language text.
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News
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Technology
Is an "app-ocalypse" nigh for hospitality tech as AI agents advance?
By Florian Montag - Apaleo
|
March 10, 2025
Instead of relying on humans as connective tissue, AI agents acting as self-learning, adaptive digital assistants will manage the entire hospitality tech ecosystem autonomously in the future.
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News
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Technology
Booking.com shares progress on AI initiatives
By Linda Fox
|
March 7, 2025
Booking.com's senior vice president of accommodations shared details of the company's strategy for using AI and what is has planned for the future.
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News
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Technology
Will metasearch remain relevant with agentic AI's rise?
By Morgan Hines
|
March 6, 2025
With OpenAI’s January launch of Operator, a tool that can book travel, questions have emerged on what changes will come and what industry sectors will be most affected.
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News
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Technology
Artificial intelligence and cybersecurity: How worried should travel brands be?
By Mark Frary
|
March 5, 2025
IT budgets are increasing but some experts say they may not be focused on the right areas.
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News
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Technology
Alexa+ could earn “top-of-the-funnel” spot in travel research
By Morgan Hines
|
March 4, 2025
Travel brands including Tripadvisor and Uber have partnered with Amazon for the debut of its reimagined voice assistant.
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Opinion
/
Technology
Revolutionary travel management companies do exist
By Riaan van Schoor - Agentivity
|
March 3, 2025
Agentivity's co-founder Riaan van Schoor gives his response to a viewpoint published last week suggesting that the world of TMCs is broken and only a revolution will fix it.
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Spain fines Amadeus €14.4M over traveler profiling pilot
News
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Technology
Amadeus, Accenture partner on new agentic advertising platform
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Finance
OTA marketing spend creeps up despite talk of AI-driven efficiency
Opinion
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The Plaid moment hospitality can't afford to miss
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Travel marketers prepare for the rise of AI agents
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Architecture, pace, culture: Navigating travel's AI transition
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Juniper Group acquires Deem from Travelport
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AI-powered Mindtrip expands to Europe
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Perk secures $300M in finance for product and technology investment
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Priceline updates Penny AI assistant with Claude
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