Editors Pick

Top Travel Tech Weekly News

How hospitality operators can combat payment fraud
Opinion / Online
How hospitality operators can combat payment fraud
By Andrew Buttigieg - RMS | March 24, 2025
Andrew Buttigieg, chief technology officer at RMS, discusses how hospitality operators can ensure safer bookings amid a rise in fraud attempts. Read More
How much onus is on travel companies for overtourism?
News / Online
How much onus is on travel companies for overtourism?
By Morgan Hines | March 21, 2025
Helping destinations deal with crowds and encouraing consumers to explore lesser-known locations is a shared responsibility across the travel industry between travelers, brands and local authorities,... Read More
Accor's chief digital officer talks distribution, direct bookings and loyalty
News / Technology
Accor's chief digital officer talks distribution, direct bookings and loyalty
By Linda Fox | March 20, 2025
Alix Boulnois, chief business, digital and tech officer of Accor, discusses the hotel group's priorities across distribution, direct bookings and loyalty. Read More
New laws drive hotels to explore digital ID solutions
News / Technology
New laws drive hotels to explore digital ID solutions
By Marisa Garcia | March 19, 2025
As the European Union prepares to widely roll out digital identity wallets, experts say hotels should act now to adopt these solutions to smooth guest experiences. Read More
2025 is the year AI agents will transform airline shopping
Opinion / Technology
2025 is the year AI agents will transform airline shopping
By Rick Seaney - 3Victors | March 18, 2025
Consumers, not companies, will be the real drivers of the agent change as they quickly embrace readily available free online tools more quickly than any airline can. Read More
Tripadvisor brings in Booking.com veteran as president of Viator
News / Online
Tripadvisor brings in Booking.com veteran as president of Viator
By Linda Fox | March 17, 2025
Almost a year since Ben Drew stepped down, Tripadvisor Group is bringing in former Booking.com executive Pepijn Rijvers to lead Viator's next phase of growth. Read More
Why travel startup founders step away from running their companies
News / Startups
Why travel startup founders step away from running their companies
By Mark Frary | March 14, 2025
As travel startups begin to scale, founder/CEOs often take the decision to move to product or strategy roles and let someone with a different skillset lead the company through the next stage. Read More
Airbnb solicits new Experiences with new details of what it will offer in upcoming relaunch
News / Online
Airbnb solicits new Experiences with new details of what it will offer in upcoming relaunch
By Morgan Hines | March 13, 2025
The company is also hiring for several roles related to its Experiences business, including market managers tasked with supply growth in cities around the world. Read More
Generative AI: What’s on the horizon for airlines?
News / Technology
Generative AI: What’s on the horizon for airlines?
By Matthew Parsons | March 11, 2025
For airlines exploring AI, much of the focus is on Large Language Models—machine learning that can comprehend and generate human language text.  Read More
Is an "app-ocalypse" nigh for hospitality tech as AI agents advance?
News / Technology
Is an "app-ocalypse" nigh for hospitality tech as AI agents advance?
By Florian Montag - Apaleo | March 10, 2025
Instead of relying on humans as connective tissue, AI agents acting as self-learning, adaptive digital assistants will manage the entire hospitality tech ecosystem autonomously in the future. Read More
Booking.com shares progress on AI initiatives
News / Technology
Booking.com shares progress on AI initiatives
By Linda Fox | March 7, 2025
Booking.com's senior vice president of accommodations shared details of the company's strategy for using AI and what is has planned for the future. Read More
Will metasearch remain relevant with agentic AI's rise?
News / Technology
Will metasearch remain relevant with agentic AI's rise?
By Morgan Hines | March 6, 2025
With OpenAI’s January launch of Operator, a tool that can book travel, questions have emerged on what changes will come and what industry sectors will be most affected. Read More
Artificial intelligence and cybersecurity: How worried should travel brands be?
News / Technology
Artificial intelligence and cybersecurity: How worried should travel brands be?
By Mark Frary | March 5, 2025
IT budgets are increasing but some experts say they may not be focused on the right areas. Read More
Alexa+ could earn “top-of-the-funnel” spot in travel research
News / Technology
Alexa+ could earn “top-of-the-funnel” spot in travel research
By Morgan Hines | March 4, 2025
Travel brands including Tripadvisor and Uber have partnered with Amazon for the debut of its reimagined voice assistant. Read More
Revolutionary travel management companies do exist
Opinion / Technology
Revolutionary travel management companies do exist
By Riaan van Schoor - Agentivity | March 3, 2025
Agentivity's co-founder Riaan van Schoor gives his response to a viewpoint published last week suggesting that the world of TMCs is broken and only a revolution will fix it. Read More
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