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News
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Online
On the path to purchase, younger travelers book sooner, brand loyalty shrinks long-term
By Steven Lerner
|
October 21, 2019
Package trip businesses might want to reexamine marketing strategies for reaching different audiences.
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News
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Distribution
Southeast Asia, part 3: Homegrown travel brands know consumers best but struggle to educate market
By Jill Menze
|
October 21, 2019
For the third piece in our series on Southeast Asia, we look at the distribution landscape in the area and how both B2C and B2B local players are competing for their slice of the pie.
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Interview
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Online
Sounding Off: Reviews should be about quality, not quantity
By PhocusWire
|
October 18, 2019
The narrative around reviews has completely changed. It's no longer about volume but relevancy - something that is much harder to do.
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News
/
Distribution
The Phocuswright Conference 2019 preview - Hospitality in a perfect storm
By PhocusWire
|
October 18, 2019
Anyone - hotels, private accommodation, system providers - who thought the hospitality sector was immune from fundamental change should think again.
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News
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Distribution
Sabre buys airline retail platform Radixx for $110M
By Kevin May
|
October 16, 2019
The deal is being positioned as a mechanism to get more low-cost carriers into the Sabre fold, with Radixx's core platforms being a passenger service system and internet booking engine
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News
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Online
Accor and Expedia believe there's a path to save the hotel-OTA relationship
By Marissa Trew - WebInTravel
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October 16, 2019
The hotel-online travel agency relationship has always been a tricky one. The two are co-dependent and must care for each other, but not too much.
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News
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Online
TripAdvisor ponders the platform’s future direction, monetization and competing with Google
By Mitra Sorrells
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October 16, 2019
TripAdvisor's president of core experience took the stage at WebInTravel's conference in Singapore to discuss the brand's ideas for the years ahead.
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News
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Distribution
Booking.com pilots integrated flight booking service with Etraveli
By Linda Fox
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October 15, 2019
Booking.com has partnered with Etraveli to pilot an integrated flight booking service.
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News
/
Distribution
Airline fraud on the rise, finger pointed at loyalty programs and data breaches
By Linda Fox
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October 15, 2019
Online fraud attacks on airlines are increasing with loyalty schemes often the target, according to a report from Forter.
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News
/
Startups
State of travel startups: Almost $20B raised in funding over ten years
By Kevin May
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October 15, 2019
Phocuswright's annual State of Startups Report, which has tracked the digital travel startup landscape since 2009, found a 55% increase year-over-year ($5.7 billion) in the amount of money going into...
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News
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Startups
Corporate investors in travel: Deciphering strategy and knowing the limits
By Mitra Sorrells
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October 15, 2019
Execs from Amadeus Ventures, AccorHotels and Singapore Airlines join a panel at WebInTravel, moderated by Timothy Hughes of Agoda.
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News
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Technology
Google's Waymo to trial autonomous vehicle airport transfers
By Kevin May
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October 14, 2019
It is hoped the service, operated in conjunction with Groupe Renault, will run between La Defense in Paris and Charles de Gaulle Airport.
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News
/
Startups
Southeast Asia, part 2: Investors, entrepreneurs look to specialized solutions in complex region
By Mitra Sorrells
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October 14, 2019
For the second piece in our series on Southeast Asia we hear from some of the region's most active investors and entrepreneurs.
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News
/
Online
Hilton CEO: It's "not a competition" in travel industry to address climate change
By Jill Menze
|
October 14, 2019
Speaking at the World Travel and Tourism Council's Climate & Environment Action Forum, the Hilton boss said the industry must work together to have a positive impact on the environment.
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News
/
Technology
How destinations might soon have a voice via Amazon and Google
By Linda Fox
|
October 11, 2019
One company hopes to have a beta application ready before the end of 2019 that will enable consumers to search for destination information via the voice-enabled devices.
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OTA moats against AI disruption may be shallower than they appear
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Early AI lessons, experiments at Expedia Group
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Where hotel AI ambitions meet structural reality
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Hotels face speed problem as video platforms reshape the booking journey
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Spain fines Amadeus €14.4M over traveler profiling pilot
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PhocusWire's travel tech news briefs: Travelport, Daytrip, Lighthouse and more...
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AI is the next productivity shock: Can travel reap the gains?
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Cloudbeds, Journey partner to help independent hotels compete with brand loyalty programs
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UK investigates Ryanair over family seat fees
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Cendyn launches Wayfinder to help hotels avoid "OTA 2.0"
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