Distribution

PhocusWire's in-depth coverage of the travel, tourism and hospitality industry with its distribution process and systems, featuring news, analysis, interviews, research and more.

News / Technology

Yatra launches Facebook Messenger bot

By Martin Cowen | July 4, 2016

Yatra has launched what it claims is the first Facebook Messenger chatbot in the Indian online travel... Read More

News / Distribution

Hotels versus intermediaries - consumers think online travel agencies are cheaper

By Kevin May | July 4, 2016

Travellers presume they are getting a better deal if they book on an online travel agency -... Read More

News / Technology

Cracking the code for programmatic

By Viewpoints | July 4, 2016

Programmatic technology allows marketers to efficiently bid and place ads using data, enabling them to... Read More

News / Distribution

Marriott direct booking drive has Millennial travellers at its heart

By Kevin May | July 1, 2016

Marriott says its controversial marketing campaign to encourage travellers to book direct is based on... Read More

News / Technology

What CMOs need to hear about chatbots

By Viewpoints | July 1, 2016

They promise a convenient, one-to-one conversation with customers, but what are the considerations for... Read More

News / Distribution

Tours tech company Zerve may swerve toward a shutdown

By Sean O'Neil | June 30, 2016

Zerve, a New York-based seller of cloud-based platform that lets merchants sell tickets for tours,... Read More

News / Distribution

Sabre CEO shares his global view of travel B2B trends

By Sean O'Neil | June 30, 2016

Tom Klein has been working in the travel industry for more than half of his life, and will continue... Read More

News / Distribution

How Booking.com dominates hotel bookings in two simple charts

By Kevin May | June 30, 2016

The industry knows (and many get irritated by the fact) that Booking.com is the online travel giant of... Read More

News / Technology

The personal information business travellers might trade for a better experience

By Linda Fox | June 30, 2016

Opinion continues to be divided about whether travellers are happy to share personal data if it... Read More

News / Distribution

Festicket raises $6.3 million for fan and brand building

By Linda Fox | June 30, 2016

Festicket, an online platform offering music festival packages, has received $6.3m in funding in a... Read More

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News / Finance

Ixigo acquires majority stake in Brevistay to expand hotel business

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News / Online

Inside the Philippines’ most overlooked $36B digital market

News / Technology

Expedia Group chairman Barry Diller says AI won't replace humans

News / Technology

Architecture, pace, culture: Navigating travel's AI transition

September 9, 2025

Precision and predictability for travel marketing: Essential visitor intelligence to drive growth

In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More

August 19, 2025

Get real: The power of combining AI with authentic intelligence

Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More

May 6, 2025

Changing traveler patterns, evolving customer needs drive demand for travel insurance

Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More