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PhocusWire's in-depth coverage of the travel, tourism and hospitality industry with its distribution process and systems, featuring news, analysis, interviews, research and more.

News / Distribution

Thomas Cook - more IT, fewer carpets

By Martin Cowen | November 23, 2016

Thomas Cook Group's full-year results show that the business continues to spend significantly more on... Read More

News / Distribution

eDreams accuses Ryanair of being a bully that is losing the fight

By Kevin May | November 23, 2016

Forget Donald Trump versus incredulous Americans who didn't vote for him - it's getting really ugly in... Read More

News / Technology

Ctrip creates travel investment fund with Baidu Capital

By Martin Cowen | November 23, 2016

Jenny Wu, who has been in charge of Ctrip's investments over the past few years as its chief strategy... Read More

News / Technology

Thomson and Aeromexico latest to join the chatbot army

By Linda Fox | November 23, 2016

Thomson is claiming a first with the launch of its virtual assistant using IBM's Cloud platform and... Read More

News / Distribution

Ryanair and Momondo fall out over links to fare screenscapers

By Kevin May | November 23, 2016

Ryanair has axed an agreement with Momondo to legitimately display its fares, claiming a breach of the... Read More

News / Technology

Singing from the same songsheet? Airbnb Trips versus the current chart-toppers

By Martin Cowen | November 22, 2016

The deafening buzz around Airbnb Trips means that established experiential economy brands such as... Read More

From Our Partners / Distribution

How the right travel protection offering can support your brand’s positioning

By Sponsored Content | November 22, 2016

Two trends are driving the travel industry right now, and they represent a great opportunity for... Read More

News / Distribution

Four ways to help your hotel master online reviews

By Viewpoints | November 22, 2016

Imagine what would happen if a member of your staff blatantly ignored guests at the front desk who... Read More

News / Technology

Self-driving cars set for major ignition by 2025, taxis and on-demand most impacted

By Kevin May | November 21, 2016

Some 22 million self-driving cars are expected to be on the roads worldwide by 2025 - a metric with... Read More

News / Distribution

How to burst the bubble of Airbnb Trips in two phone calls

By Viewpoints | November 21, 2016

Last week Airbnb released what is essentially its first new product since the company's inception in... Read More

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News / Finance

Ixigo acquires majority stake in Brevistay to expand hotel business

News / Technology

PhocusWire's travel tech news briefs: Airbnb, Yotel, IHG and more...

News / Online

Inside the Philippines’ most overlooked $36B digital market

News / Technology

Expedia Group chairman Barry Diller says AI won't replace humans

News / Technology

Architecture, pace, culture: Navigating travel's AI transition

September 9, 2025

Precision and predictability for travel marketing: Essential visitor intelligence to drive growth

In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More

August 19, 2025

Get real: The power of combining AI with authentic intelligence

Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More

May 6, 2025

Changing traveler patterns, evolving customer needs drive demand for travel insurance

Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More