Distribution

PhocusWire's in-depth coverage of the travel, tourism and hospitality industry with its distribution process and systems, featuring news, analysis, interviews, research and more.
Ryanair's Brexit worse-case scenario would hit travel distribution hard
News / Technology
Ryanair's Brexit worse-case scenario would hit travel distribution hard
By Martin Cowen | May 30, 2017
Ryanair's 2017 results prepare the ground for a post-Brexit headwind which could hit any airline... Read More
British Airways imposes surcharge on tickets not booked through NDC connection
News / Distribution
British Airways imposes surcharge on tickets not booked through NDC connection
By Kevin May | May 26, 2017
British Airways and sister carrier Iberia are to levy a £8 fee on every fare booked on systems not... Read More
Data scientists, propensity engines and super-personalisation
News / Distribution
Data scientists, propensity engines and super-personalisation
By Martin Cowen | May 26, 2017
OpenJaw Technology has moved its t-Retail platform to Amazon AWS and introduced a range of new... Read More
WestJet’s approach to retaining loyal customers
From Our Partners / Distribution
WestJet’s approach to retaining loyal customers
By Sponsored Content | May 25, 2017
Customer loyalty is a make-or-break issue for companies of all sizes, and Canada’s WestJet has got it... Read More
Business travel giants talk up NDC prowess after sealing direct connect deals
News / Distribution
Business travel giants talk up NDC prowess after sealing direct connect deals
By Kevin May | May 25, 2017
Hogg Robinson Group and Concur claim they are spearheading the spread of IATA's New Distribution... Read More
In GDS battles for market share, size isn't everything
News / Distribution
In GDS battles for market share, size isn't everything
By Michele McDonald | May 24, 2017
It might be tempting to suggest that Gordon Wilson is downplaying the importance of GDS market share... Read More
HRG buys eWings online business travel management platform
News / Distribution
HRG buys eWings online business travel management platform
By Kevin May | May 24, 2017
Hogg Robinson Group is planning to acquire eWings, a web-based travel management company focused on... Read More
Ryanair marks another digital milestone - selling Air Europa flights
News / Distribution
Ryanair marks another digital milestone - selling Air Europa flights
By Kevin May | May 23, 2017
Air Europa will be the first of what is expected to be a number of carriers to have their tickets... Read More
In a voice-led world: Okay, Google, how are you changing the travel industry?
News / Technology
In a voice-led world: Okay, Google, how are you changing the travel industry?
By Viewpoints | May 23, 2017
The multi-dimensional travel buying journey is gaining yet another route to market as we increasingly... Read More
How airlines are evolving in their data journey
News / Distribution
How airlines are evolving in their data journey
By Linda Fox | May 23, 2017
Airlines are beginning to get on top of data and the value it can provide from general operational... Read More
Sponsored Content
From Our Partners
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More