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PhocusWire's in-depth coverage of the travel, tourism and hospitality industry with its distribution process and systems, featuring news, analysis, interviews, research and more.

News / Technology

KLM pilots Messenger chat to help convert online visitors

By Marisa Garcia | November 8, 2017

KLM Royal Dutch Airlines has launched trials of Facebook Messenger chat service on its website in... Read More

News / Distribution

Trivago goes home with HomeAway inventory

By Marisa Garcia | November 7, 2017

The vacation rental market is again attracting attention with this week trivago announcing the... Read More

News / Distribution

Sun rises over PhocusWire...

By Kevin May | November 7, 2017

This week marks a new chapter in the life of Phocuswright, the world's most respected research and... Read More

Interview / Online

In The Big Chair - Mark Okerstrom of Expedia Inc

By Kevin May | November 7, 2017

The former-CFO of the company talks to Kevin May about keeping an eye on Google, what the direct... Read More

News / Distribution

Priceline Group's goal: a starring role in the vacation rental market

By Michele McDonald | November 6, 2017

The Priceline Group had a “solid” third quarter in terms of both growth and operating results, chief... Read More

From Our Partners / Technology

The tension between fraud prevention and user experience in the travel industry

By Sponsored Content | November 6, 2017

This is a viewpoint from Helen Holmes, VP product management, fraud and authentication services at... Read More

Interview / Distribution

In The Big Chair - Mike Ford of SiteMinder

By Kevin May | November 5, 2017

The man who helped get SiteMinder off the ground in 2006 has plenty to say about the... Read More

News / Distribution

Amadeus announces win for hospitality and payments as Premier Inn comes on board

By Martin Cowen | November 3, 2017

Amadeus has announced that Premier Inn has signed up for its hospitality unit’s CRS and PMS products,... Read More

News / Distribution

Smarter retailing and sturdier security: talking travel tech with Sabre

By Marisa Garcia | November 3, 2017

There is little doubt opportunities lie ahead for airlines when it comes to merchandising, retail and... Read More

News / Distribution

Regulations force TRVL.com to pull out of Canada's most populous province

By Michele McDonald | November 2, 2017

TRVL.com’s tagline is “Power to the traveler!” But TICO, the Travel Industry Council of Ontario, has... Read More

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News / Finance

Ixigo acquires majority stake in Brevistay to expand hotel business

News / Technology

PhocusWire's travel tech news briefs: Airbnb, Yotel, IHG and more...

News / Online

Inside the Philippines’ most overlooked $36B digital market

News / Technology

Expedia Group chairman Barry Diller says AI won't replace humans

News / Technology

Architecture, pace, culture: Navigating travel's AI transition

September 9, 2025

Precision and predictability for travel marketing: Essential visitor intelligence to drive growth

In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More

August 19, 2025

Get real: The power of combining AI with authentic intelligence

Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More

May 6, 2025

Changing traveler patterns, evolving customer needs drive demand for travel insurance

Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More