Distribution

PhocusWire's in-depth coverage of the travel, tourism and hospitality industry with its distribution process and systems, featuring news, analysis, interviews, research and more.

News / Distribution

Malaysia Airlines pilots chatbot developed with Amadeus

By Linda Fox | September 24, 2018

Malaysia Airlines is piloting a chatbot for flight search and booking which has been developed in... Read More

News / Distribution

Kiwi.com connects with airports

By Marisa Garcia | September 24, 2018

The concept of "virtual interlining" has the potential to disrupt aviation in dramatic ways—possibly... Read More

News / Distribution

US consumers more willing to share data than Europeans

By Marisa Garcia | September 21, 2018

A survey by The Harris Poll reveals that consumers are not only ready and willing to spend more for... Read More

News / Technology

Home advantage - Amsterdam clicks for Booking.com event

By Simone Puorto | September 20, 2018

This is a viewpoint by Simone Puorto Click, the two-day event organized by Booking.com, was held in... Read More

News / Distribution

Redeam launches new automated channel management platform for tours and activities

By Mitra Sorrells | September 20, 2018

Redeam, a digital ticketing and redemption provider for suppliers of tours, activities and... Read More

News / Technology

UK named as launch market for Ctrip’s global train app

By Martin Cowen | September 20, 2018

Ctrip, the Chinese-based NASDAQ-listed OTA and the world’s second largest travel company, has... Read More

News / Technology

eDreams traveller motivation research brings the EI of AI to OTAs

By Marisa Garcia | September 19, 2018

A new study by online travel agency eDreams ODIGEO looks into the emotional drivers that motivate... Read More

News / Technology

OYO launches in the UK, eyes "multi-billion-dollar" opportunity

By Martin Cowen | September 19, 2018

India’s tech-enabled hotel group OYO has announced plans to enter the UK market, its first move... Read More

News / Technology

What does TripAdvisor's move to social and personal mean for reviews?

By Marisa Garcia | September 18, 2018

TripAdvisor has announced plans to relaunch as a "travel feed", a personalized social media mash-up... Read More

News / Distribution

New online booking site facilitates one-way cruise travel

By Mitra Sorrells | September 18, 2018

A new online travel agency focused on the cruise industry has a unique goal – to help travelers find... Read More

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News / Finance

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News / Technology

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Precision and predictability for travel marketing: Essential visitor intelligence to drive growth

In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More

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Get real: The power of combining AI with authentic intelligence

Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More

May 6, 2025

Changing traveler patterns, evolving customer needs drive demand for travel insurance

Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More