Cybersecurity

News / Technology

Choice Hotels is the latest chain suffering data breach exposing customer details

By Linda Fox | August 19, 2019

Choice Hotels has suffered a security breach said to involve 700,000 customer records. It blames a third-party vendor that “copied the impacted data from our environment without authorization." Read More

British Airways future of air travel report

News / Technology

Air travel of the future – personalized, immersive and both super-fast and super-slow

By Mitra Sorrells | July 31, 2019

British Airways is exploring predictions for the air travel experience 20, 40, 60 and even 100 years in the future. Read More

Opinion / Technology

The true cost of not protecting customer data in travel

By Peter Matthews - Nucleus | July 30, 2019

If data breaches can happen to some of the biggest players in the business, whose cyber security budgets dwarf most businesses, how exposed are smaller groups and individual hotels? Read More

News / Online

Authorities bare teeth on travel data breaches for second time, announce large fine for Marriott

By Linda Fox | July 10, 2019

ICO, the information authority, plans to fine Marriott International more than £99 million for the data breach it reported last year. Read More

News / Online

Mary Meeker's annual report: Growing giants, next-gen data and super apps

By Linda Fox | June 17, 2019

Many in the digital and wider industrial world await Mary Meeker’s annual trends report with anticipation for what can be expected for their sector. We look at the travel-related elements. Read More

Notated News / Technology

Connectivity and control will give rail the green signal in the future

By SmartRail World | March 6, 2019

Whether it is bringing wi-fi to passengers subways, or connecting the longest rail in the world, rail networks are undergoing a connectivity transformation. Read More

News / Technology

Marriott says 383 million, not original 500 million figure, guest records hit in hack

By Linda Fox | January 7, 2019

Marriott adjusts the numbers around those affected by the data attack. Read More

Interview / Technology

VIDEO: Sift Science - Launch pitch at Phocuswright 2018

By Kevin May | January 7, 2019

Sift Science's loyalty fraud prevention tool protects not only your brand but also your customers' hard-earned rewards. Read More

Interview / Startups

VIDEO: Viselio - Summit pitch at Phocuswright 2018

By Kevin May | December 28, 2018

Viselio is a digital visa service, cutting the time to apply for a visa from several hours to just a couple of minutes. Read More

Notated News / Online

Marriott cyber breach shows industry's hospitality to hackers

By Patrick Clark - Bloomberg | December 18, 2018

For now, there are more questions than answers regarding Marriott's announcement of a far-reaching breach of the Starwood guest reservation database. Read More

From Our Partners / Technology

VIDEO: Arkose Labs on beating hackers at their own game

By Kevin May | December 18, 2018

Cyber attacks are getting increasingly sophisticated, as numerous events over the course of 2018 have illustrated. Read More

News / Online

PhocusWire's newsmakers of the year 2018

By Kevin May | December 17, 2018

The profile of a brand in travel - and the perception of it from consumers and industry peers - is mostly generated over the course of certain events or a period of time. Read More

Opinion / Technology

I was a senior VP of technology at Starwood - here’s my take on the guest data breach

By Israel del Rio - Quilmach | December 10, 2018

Reports on the Marriott guest data breach have suggested the most probable cause was a result of the technology platform deployed by Starwood under the name “Valhalla.” Read More

Opinion / Technology

Will Marriott data breach herald the death of personalization?

By Greg Abbott - DataArt | December 5, 2018

This analysis could be titled in a number of ways, each with a lean towards what was disclosed by Marriott last week when it emerged some 500 million guest accounts had been hacked. Read More