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Opinion
/
Distribution
Should hotels consider resuming Google Ads and other search campaigns?
By Pau Siquier - Mirai
|
April 21, 2020
After the brutal shock to the travel industry due to the coronavirus crisis, the vast majority of hotels stopped or questioned all their investments in online marketing, mainly Google Ads and...
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News
/
Technology
Destination X - Getting business in order first for cruise
By PhocusWire
|
April 21, 2020
If there is one segment of the travel, tourism and hospitality sector that will need help more than others in the months to come, it's probably the cruise industry.
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News
/
Distribution
REPORT: COVID-19 Hotel Forecast - San Francisco
By PhocusWire
|
April 21, 2020
Despite being criticized at the time for overreacting, San Francisco's strategy appears to have successfully flattened the curve for San Francisco – a densely populated city with a sizable homeless...
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News
/
Technology
Booking.com, Properly pilot cleaning program for short-term rentals
By Jill Menze
|
April 21, 2020
The pilot is designed to help improve the cleaning scores of properties that do not meet Booking.com’s minimum cleanliness threshold.
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News
/
Startups
Business travel startup Itilite raises $13M to accelerate international expansion
By Mitra Sorrells
|
April 21, 2020
Greenoaks Capital and Vy Capital led the Series B round, with participation from Matrix Partners India and other existing investors.
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News
/
Distribution
Adventure travel suppliers expect business to be down 40% in 2020
By Linda Fox
|
April 20, 2020
The coronavirus has hit the adventure travel industry just as hard as other segments with suppliers saying they have seen a 63% drop in demand in Q2 of 2020.
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News
/
Online
Tiqets CEO moves to president role, Laurens Leurink steps in
By Kevin May
|
April 20, 2020
Leurink was most recently CEO of medical technology brand Docly, based in Scandinavia, but he has an extensive background in travel technology stretching back to 2008.
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News
/
Startups
How a travel startup is balancing a fine line between surviving and carrying on
By Linda Fox
|
April 20, 2020
The U.K. government has pledged £250 million to help startups impacted by coronavirus. But it takes more than cash to ensure a brand can emerge from the other side of the crisis intact.
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Opinion
/
Technology
How AI can save airline customer service teams in times of crisis
By Puneet Mehta - Netomi
|
April 20, 2020
As airlines deal with high volumes of customer service requests due to the coronavirus, artificial intelligence can help them improve customer and agent satisfaction.
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Interview
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Online
Sounding Off: The right strategy can alter a brand's course
By PhocusWire
|
April 17, 2020
A critical element for Airbnb will be how it demonstrates to its hosts that they are still special and are not just the supply chain in the same way that property owners are for countless other...
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News
/
Online
Luxury rental brand Stay Alfred suspends operations, closes social channels
By Kevin May
|
April 17, 2020
The U.S.-based high-end property platform initially suspended operations at the beginning of April, as the coronavirus outbreak took a firm grip on cities across the country and travelers were urged to...
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Opinion
/
Startups
Riding high to laying low - travel startups in a coronavirus world
By Pete Comeau - Phocuswright
|
April 17, 2020
The state of travel startups will be completely upended in the coming months. It's time to ask some tough questions
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News
/
Online
RV owners see opportunities in post-COVID travel industry
By Mitra Sorrells
|
April 17, 2020
RV industry panelists are optimistic the sector will be one of the first to rebound as the coronavirus threat abates.
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Opinion
/
Distribution
What experiences providers can do now to maximize their downtime
By Chris Atkin - Rezdy
|
April 17, 2020
Tours and activities brands that use their time as an opportunity to innovate will be in a better position post-COVID-19.
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Opinion
/
Distribution
The best guess for the future of travel is just a guess
By Christian Watts - Magpie Travel
|
April 16, 2020
Nobody knows what will happen next week, never mind three years from now. Where are you getting this data from to form your future predictions?
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OTA moats against AI disruption may be shallower than they appear
News
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Early AI lessons, experiments at Expedia Group
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Where hotel AI ambitions meet structural reality
News
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Hotels face speed problem as video platforms reshape the booking journey
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Spain fines Amadeus €14.4M over traveler profiling pilot
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PhocusWire's travel tech news briefs: Travelport, Daytrip, Lighthouse and more...
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AI is the next productivity shock: Can travel reap the gains?
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Cloudbeds, Journey partner to help independent hotels compete with brand loyalty programs
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UK investigates Ryanair over family seat fees
News
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Cendyn launches Wayfinder to help hotels avoid "OTA 2.0"
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