Coronavirus

News / Distribution

VIDEO: How one airline is unravelling from its last 18 months and looking ahead

By PhocusWire | July 16, 2021

It's been a tough year and a half for almost very airline on the planet. Some, as traffic fell away within days, ran medical supply flights and others pivoted to use some of their aircraft for... Read More

From Our Partners / Technology

For airlines, customer journeys begin long before takeoff

By Mario Ciabarra - Quantum Metric | July 14, 2021

Long before the physical journey starts, the digital journey begins in earnest. Read More

News / Distribution

VIDEO: The push for direct - will hotels take a stand or accept a hand?

By PhocusWire | July 14, 2021

Maud Bailly, CEO for Southern Europe at Accor, and Tim Davis, founder and managing director at PACE Dimensions, join Phocuswright analyst Lorraine Sileo to discuss the issues in play for the rest of... Read More

News / Distribution

Different paths on offer as airline distribution standard NDC evolves

By Linda Fox | July 13, 2021

Eight years on from NDC's inception, some old challenges remain and the pandemic has added some new ones. Read More

News / Online

Phocuswright Conference 2021: Price discount, theme announced

By PhocusWire | July 12, 2021

Now is travel’s renaissance as it wakens to greater energy and bright possibilities – a time to engage with colleagues, customers and partners with fresh perspective. Read More

News / Online

VIDEO: The destination dilemma - how to know it’s safe to reopen

By PhocusWire | July 12, 2021

Speaking during Phocuswright Europe, Turespaña director general Miguel Sanz Castedo explains Spain’s strategy to welcome vaccinated tourists. Read More

Opinion / Online

Wake-up call: Prioritizing technology investment in travel and hospitality in 2021

By John Tully - SAP North America | July 9, 2021

COVID-19 was not simply a disruption to the way things were. It was an awakening to the way things are - and the way they will continue to be. Read More

News / Technology

VIDEO: Recovery and sustainability - can they go hand in hand?

By PhocusWire | July 8, 2021

Will a greater emphasis on healing planet earth really impact travel destinations and what is the role and responsibility of travel companies as they reposition themselves and their offerings? Read More

Interview / Technology

VIDEO: The Data Appeal Company - Launch pitch at Phocuswright Europe 2021

By PhocusWire | July 8, 2021

The company's Data Appeal Studio is a data-driven destination analysis platform based on location and experience intelligence. Read More

News / Distribution

Is the multi-day tours segment poised for a strong future?

By Linda Fox | July 7, 2021

While international arrivals declined 74% in 2020, according to the World Tourism Organization, multi-day tours providers may have suffered disproportionately, with an 84% decline in bookings, according... Read More

Opinion / Technology

Using traveler journey data to make reentry less awkward

By Mark McSpadden - Amex Global Business Travel | July 6, 2021

A new kind of data is needed to build up a picture of the corporate traveler experience now. Read More

News / Distribution

TravelPerk continues corporate travel roll-up with acquisition of Click Travel

By Linda Fox | July 6, 2021

The acquisition of Click Travel is TravelPerk's third in the past year after Albatross and NexTravel. Read More

News / Technology

SITA claims automation will be the only way to tackle aviation's recovery challenge

By Linda Fox | July 5, 2021

In addition to managing health requirements, airlines and airports need automation to improve the passenger experience and increase efficiency. Read More

Opinion / Online

The new rules for acquisition, experience and loyalty in travel

By Ericka Podesta McCoy - Resonate | July 2, 2021

As brands navigate which consumers are likely to book a quick overnight over versus who’s itching to jump on a plane to cross the country, or even overseas, it will be critical to target messaging based... Read More

News / Online

VIDEO: Myth or reality - What’s really changed in travel?

By Jill Menze | June 30, 2021

Speaking during Phocuswright Europe, CarTrawler's Aileen McCormack and Trivago's Axel Hefer debate what travel will look like as the industry emerges from the pandemic. Read More

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