CWT

News / Online

TripActions targets large global companies with launch of “Enterprise Edition” services

By Mitra Sorrells | September 9, 2020

The company is wooing global enterprise clients with its travel and expense solution that combines automated services with round-the-clock support. Read More

Opinion / Online

How the pandemic can accelerate gender balance in the digital workforce

By Christel Cao-Delebarre - CWT | August 28, 2020

Now that we know technology and data can play a critical role in saving lives, we should also prepare for a post-COVID-19 world in which women play a bigger role in digital advancement. Read More

News / Technology

CWT admits data security incident but stays quiet on alleged ransom payment

By Linda Fox | August 4, 2020

The company acknowledges it had been prey to a cyber incident but will not provide further details, including whether it had reportedly paid off the ransomware hackers. Read More

News / Online

Corporate travel on the front line of global incidents

By Linda Fox | March 18, 2020

The corporate travel industry has to deal with an increasing volume of incidents related to weather, terrorism - and now health - that impact travel. Read More

News / Technology

CWT adds messaging service for travelers, ponders adding voice tech

By Linda Fox | February 13, 2020

The technology enables travelers to contact a counselor at any time of the day via desktop, mobile or a third party messaging app approved by their employer. Read More

News / Distribution

VIDEO: Has airline distribution reached utopia?

By Jill Menze | December 6, 2019

On a scale of one to 10, with one being where airline distribution was in the 1980s and 10 being the utopia the industry’s dreamed of, where does the current ecosystem reside? Read More

News / Distribution

Steady progress for NDC, but what are the next hurdles to overcome?

By Linda Fox | November 4, 2019

Announcements from American Express Global Business Travel, CWT and FCM have talked up NDC - but do they really mean anything and, more importantly, what real progress is being made? Read More

Interview / Technology

In The Big Chair - Kurt Ekert of CWT

By Linda Fox | August 27, 2019

Kurt Ekert took the reins of CWT in April 2016. He has spent many years in the travel technology and distribution industry including a number of senior roles at Travelport. Read More

News / Online

Business travel, part 2: TMCs focus on innovation to stay competitive

By Mitra Sorrells | August 12, 2019

For part two of our series on business travel we explore how some of the legacy TMCs are pursuing innovation. Read More

Business travel part 1 investor perspective

News / Startups

Business Travel, part 1: The (major) investor opportunity

By Mitra Sorrells | August 5, 2019

For the first part in our monthlong series on business travel, we talk to investors in three of the sector's biggest startups - Lola.com, TravelPerk and TripActions. Read More

News / Technology

Few "travel innovations" get the thumbs up by corporate travelers on the go

By Linda Fox | July 10, 2019

Research from CWT reveals how much business travelers like the technology they use versus how much they use it. Read More

News / Technology

Business travelers increasingly seek digital channels

By Linda Fox | May 22, 2019

Research from CWT shows how business travelers are increasingly look to self-service channels such as web and mobile bookings and other travel-related tasks. Read More

News / Distribution

Qantas unveils NDC-led booking channel for agents, hints at fees down the road

By Linda Fox | February 7, 2019

Qantas will introduce an agency booking channel from August this year providing its "widest range of fares." Read More

News / Distribution

SiteMinder partners with RoomIt to connect hotels directly to TMC clients

By Jill Menze | January 9, 2019

Through a new partnership with RoomIt, the hotel distribution arm of Carlson Wagonlit Travel, SiteMinder is giving its hotel customers direct access to a travel management company’s clients for the... Read More

News / Technology

Travel tech bosses on chatbots and the need for human interaction

By Linda Fox | November 7, 2018

Carlson Wagonlit Travel is running several chatbot pilots to see how and where the technology can best help the travel management company and its customers. Read More

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