Carlson Wagonlit

The technology enables travelers to contact a counselor at any time of the day via desktop, mobile or a third party messaging app approved by their employer. Read More

On a scale of one to 10, with one being where airline distribution was in the 1980s and 10 being the utopia the industry’s dreamed of, where does the current ecosystem reside? Read More

Announcements from American Express Global Business Travel, CWT and FCM have talked up NDC - but do they really mean anything and, more importantly, what real progress is being made? Read More

Kurt Ekert took the reins of CWT in April 2016. He has spent many years in the travel technology and distribution industry including a number of senior roles at Travelport. Read More

For part two of our series on business travel we explore how some of the legacy TMCs are pursuing innovation. Read More

For the first part in our monthlong series on business travel, we talk to investors in three of the sector's biggest startups - Lola.com, TravelPerk and TripActions. Read More

Research from CWT reveals how much business travelers like the technology they use versus how much they use it. Read More

Research from CWT shows how business travelers are increasingly look to self-service channels such as web and mobile bookings and other travel-related tasks. Read More

Qantas will introduce an agency booking channel from August this year providing its "widest range of fares." Read More

Through a new partnership with RoomIt, the hotel distribution arm of Carlson Wagonlit Travel, SiteMinder is giving its hotel customers direct access to a travel management company’s clients for the... Read More

Carlson Wagonlit Travel is running several chatbot pilots to see how and where the technology can best help the travel management company and its customers. Read More

Carlson Wagonlit Travel says new deals with Amadeus and Sabre are part of its 3.0 strategy to streamline processes. Read More

This month we're digging into the topic of startups, aiming to understand the challenges and opportunities from the perspective of various players in the field, beginning with insights from venture... Read More

Corporate travelers have been given a lifeline from paying a surcharge on British Airways... if they use Carlson Wagonlit. Read More