CWT

Executives from CWT and Flight Centre Travel Group discuss challenges facing the business travel sector including the need for more customer service and a focus on sustainability. Read More

Companies like Expedia, Booking, Tripadvisor, CWT and more are using their apps to drive loyalty and provide personalization. Read More

Former CWT CEO Michelle Frymire has specific expertise in corporate travel, which Sonder in recent months has identified as a “huge opportunity." Read More

While chatbot technology in travel has evolved, it can't replace everything a live agent can accomplish. Read More

McKinney Frymire joined CWT in 2019 and became CEO one year ago. Read More

The solutions help businesses meet emission reduction targets and travelers make more sustainable choices. Read More

Many large companies now say they will continue to offer more flexible working going forward enabling employees to choose whether they work from home or the office or both. Read More

 The project will combine CWT’s historical booking data with Zytlyn’s prediction platform to predict demand. Read More

Dave Shirk will also step down as president of the Travel Solutions arm of the business. He will continue to serve as a senior advisor to Menke and Ekert through 2022. Read More

The travel management company's $100 million tech investment is part of its $350 million recapitalization program. Read More

Michelle McKinney Frymire became CEO of CWT in May 2021. She joined the company in 2019 after prior leadership roles at Starwood Vacation Ownership, Delta Air Lines and Continental Airlines. Read More

The travel management company is getting $350 million in new equity funding and is eliminating almost $900 million in debt. Read More

Business travelers will be even more reliant on the expert knowledge of TMCs going forward. Read More

Business travel's return has been debated ad nauseum, but there is agreement on this: changes in corporate programs, mandates and approvals will either slow - or accelerate - proceedings. Read More

The global pandemic has presented the corporate travel industry with a once-in-a-generation opportunity to transform. Read More