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News / Online

Q&A: Doug Lansky on "unbalanced" tourism and tech's role in destination management

By Mitra Sorrells | September 17, 2019

Author and speaker Doug Lansky says a digital infrastructure will enable destinations to manage visitor volume and timing. Read More

News / Technology

Destination marketing, part 2: Opportunities in search and social

By Mitra Sorrells | September 16, 2019

Destinations are embracing platforms such as Google, WeChat, Facebook and Instagram to educate and inspire travelers. Read More

News / Online

Destination marketing, part 1: The evolving - and expanding - role of DMOs

By Mitra Sorrells | September 9, 2019

We begin our month-long look at destination marketing with analysis of how the role of DMOs has grown over the years. Read More

News / Online

Booking.com, Skyscanner, Ctrip and TripAdvisor join travel sustainability pact

By Kevin May | September 3, 2019

The quartet will work together in a series of initiatives to educate, raise awareness and, in their words, "promote positive change." Read More

Interview / Startups

STARTUP STAGE: Clear Chain Travel wants to reimagine distribution through blockchain and AI

By Linda Fox | August 22, 2019

Clear Chain Travel is bringing blockchain principles and AI-driven robotic processes to the groups and meetings space to improve transparency, drive efficiency and save costs. Read More

Opinion / Online

You’re not in tourism - a digital world means you’re in entertainment

By Charles Cunningham - Sparkloft Media | July 12, 2019

In today’s social-focused world, competition for double taps, likes, favorites and shares is more intense than ever, with distractions not only coming from other brands, but also your audience’s own... Read More

Interview / Online

In The Big Chair LIVE - Gloria Guevara of WTTC

By Mitra Sorrells | July 5, 2019

The former-Sabre executive and minister of tourism in Mexico has been president and CEO of the WTTC since 2017. Read More

From Our Partners / Online

What can we learn from top tourism boards about the digital experience?

By Iñigo Valenzuela - Smartvel | June 25, 2019

With the unprecedented increase in tourism in recent years, destinations have been experiencing an impact on the social, cultural and economic environments. Read More

Opinion / Online

How Instagram breathed new life into destination marketing

By Richard Black - Sojern | June 21, 2019

A few years ago, DMOs where just dipping their toe in the digital advertising water. Now, there's no stopping them as Instagram illustrates its huge opportunity for marketers. Read More

Opinion / Online

Industry innovation: Insider perspectives on how to make tourism better

By Voyager HQ | June 20, 2019

The in-destination segment - worth an estimated $150 billion - continues to capture its fair share of attention in the broader travel industry. But it is evolving fast. Read More

Interview / Startups

VIDEO: Questo - Battleground pitch winner at Phocuswright Europe 2019

By PhocusWire | May 23, 2019

A mobile app for city exploration games in which users solve clues for discovering new places and stories. Read More

News / Online

WEBINAR REPLAY! The role of social media content across the travel buyer journey

By PhocusWire | April 19, 2019

Explore how tourism brands should be using user generated content in 2019 to create the most engaging experiences both digitally and on-site. Read More

News / Technology

VIDEO: Bringing an immersive experience to destination activities

By Kevin May | April 2, 2019

Similar to advances in the movie industry in recent decades, technology can give visitors a new way to experience a destination. Read More

News / Online

VIDEO: How tourism boards tackle the digitalization of activities

By Kevin May | March 21, 2019

A tourism office explains how technologies such as blockchain, data management and others will reshape the role of these important organizations In the future. Read More

News / Technology

Travelers have big frustrations with in-destination services online

By Linda Fox | February 20, 2019

The Destination X study from Amadeus spoke to 1,000 travelers about their frustrations with services and products, as well as how to access them. Read More

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