Booking.com News

As a global leader in online accommodations and travel services, Booking.com continues to shape the digital travel experience through innovation, platform evolution, and strategic partnerships. PhocusWire delivers the latest Booking.com news to keep industry professionals informed on how this travel giant is adapting to shifting market dynamics and consumer expectations.

Key Booking.com updates, partnerships, and market trends

Follow developments in Booking.com’s core technology, loyalty strategies, and supplier relationships, along with its expansion into flights, experiences, and payments. Our reporting covers how the brand is responding to competitive pressures, regulatory environments, and the increasing demand for seamless, personalized travel.

Booking.com launches CityBook as test app for destination tools and services
News / Online
Booking.com launches CityBook as test app for destination tools and services
By Kevin May | January 16, 2020
The app, known as CityBook, is a "digital guide" for destinations that will combine content, planning tools such as maps, navigation and experiences. Read More
How I Got Here, episode 20 - Bob Diener of Hotels.com
Interview / Online
How I Got Here, episode 20 - Bob Diener of Hotels.com
By PhocusWire | January 16, 2020
Long before the online travel agency world took off, Bob Diener was perfecting the merchant model that would become omnipresent in later years. He talks to Mozio's David Litwak and Kevin May from... Read More
Booking.com building connected travel with Google Nest
News / Technology
Booking.com building connected travel with Google Nest
By Linda Fox | December 20, 2019
Booking.com and Google Nest say guests and hosts are looking for more safety and security features when staying in private accommodation with smart technology potentially filling gaps. Read More
VIDEO: Booking Holdings' Glenn Fogel on being a different brand and concerns over capital
News / Online
VIDEO: Booking Holdings' Glenn Fogel on being a different brand and concerns over capital
By Kevin May | December 17, 2019
In an interview in the PhocusWire Studio, Fogel discusses the "connected trip" strategy, the influx of bad investment capital and sustainability. Read More
hostfully-rental-property-tech
News / Technology
Property management systems "failing" private accommodation owners
By Linda Fox | December 4, 2019
The number of property management systems, including their limitations for offering extras, is an ongoing challenge for vacation rental managers. Read More
Sounding Off: Google will have the lunch of tours and activities as well
Interview / Online
Sounding Off: Google will have the lunch of tours and activities as well
By PhocusWire | November 29, 2019
It is only a question of time before Google seeks to build out an ecosystem in tours and activities that mirrors its efforts in hotels and flights. Read More
Brand Business - Arjan Dijk of Booking.com
Interview / Distribution
Brand Business - Arjan Dijk of Booking.com
By Linda Fox | November 25, 2019
As chief marketing officer, Arjan Dijk is responsible for the strategy and implementation of brand, social and performance marketing of Booking.com worldwide. He was previously vice president for global... Read More
VIDEO: Booking Holdings' Glenn Fogel on platforms, search and check-in issues
News / Online
VIDEO: Booking Holdings' Glenn Fogel on platforms, search and check-in issues
By Kevin May | November 22, 2019
Following a lengthy outburst about his check-in experience at a hotel, Glenn Fogel also had plenty to cover about what the company is trying to do. Read More
WATCH: A visual history of digital travel company revenues
News / Online
WATCH: A visual history of digital travel company revenues
By Steven Lerner | November 22, 2019
PhocusWire documented the entire history of quarterly total revenues since the first digital brands IPOed in the mid-1990s. Read More
iata-air-retailing-issues
Opinion / Technology
The three biggest tech-led trends for airlines right now
By Philippe Der Arslanian - Answair | November 12, 2019
Philippe Der Arslanian shares his take from IATA's recent Airline Industry Retailing Symposium in Bangkok. Read More
Booking Holdings survives SEO headwinds, reports financial growth
News / Online
Booking Holdings survives SEO headwinds, reports financial growth
By Steven Lerner | November 8, 2019
Gross bookings increased 4% year-over-year to $25.3 billion, while net income soared 10% to $2 billion.   Read More
Booking.com app integrates ride-hailing services via Grab
News / Distribution
Booking.com app integrates ride-hailing services via Grab
By Marissa Trew - WiT | October 29, 2019
Booking.com and Grab are extending their partnership with the addition of Grab's ride-hailing service into the OTA's mobile app. Read More
Booking Holdings invests in corporate travel tech provider Serko
News / Technology
Booking Holdings invests in corporate travel tech provider Serko
By Steven Lerner | October 25, 2019
Booking Holdings is investing NZ$17.5 million ($16.4 million) in New Zealand-based travel and expense technology company Serko. Read More
Booking.com pledges semi-neutral role in private accommodation distribution
News / Distribution
Booking.com pledges semi-neutral role in private accommodation distribution
By Kevin May | October 22, 2019
The online travel agency plans to create a service called "Partner Up" - a mechanism to allow private owners to connect with property management companies so that they can receive help with their... Read More
The Phocuswright Conference 2019 preview - Hospitality in a perfect storm
News / Distribution
The Phocuswright Conference 2019 preview - Hospitality in a perfect storm
By PhocusWire | October 18, 2019
Anyone - hotels, private accommodation, system providers - who thought the hospitality sector was immune from fundamental change should think again. Read More
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