Booking.com News

As a global leader in online accommodations and travel services, Booking.com continues to shape the digital travel experience through innovation, platform evolution, and strategic partnerships. PhocusWire delivers the latest Booking.com news to keep industry professionals informed on how this travel giant is adapting to shifting market dynamics and consumer expectations.

Key Booking.com updates, partnerships, and market trends

Follow developments in Booking.com’s core technology, loyalty strategies, and supplier relationships, along with its expansion into flights, experiences, and payments. Our reporting covers how the brand is responding to competitive pressures, regulatory environments, and the increasing demand for seamless, personalized travel.

Booking adds sustainability badge for short-term rentals vetted by Sustonica
News / Startups
Booking adds sustainability badge for short-term rentals vetted by Sustonica
By Mitra Sorrells | October 11, 2023
Properties that have received the Sustonica certification will now show a “Level 3+ Travel Sustainable” badge at the top of their listing on Booking.com.   Read More
CEO Spotlight - Brett Keller of Priceline
Interview / Online
CEO Spotlight - Brett Keller of Priceline
By Linda Fox | September 27, 2023
PhocusWire talks to Priceline CEO Brett Keller about the company's partnership with Google, the hype around generative artificial intelligence and treading its own path versus other Booking Holdings... Read More
Poor security, clunky processes driving online hotel booking abandonment
News / Online
Poor security, clunky processes driving online hotel booking abandonment
By Linda Fox | September 25, 2023
Most important to consumers when booking accommodation online is an easy and secure booking and payment experience, 53%, followed by video and images of rooms and the property, 50%. Read More
Booking to appeal EU regulators' decision to block Etraveli acquisition
News / Online
Booking to appeal EU regulators' decision to block Etraveli acquisition
By Linda Fox | September 25, 2023
Booking says the dispute does not affect its strategy to build out flights as part of its connected trip vision. Read More
Booking.com dominates review market share but is losing ground to Google
News / Online
Booking.com dominates review market share but is losing ground to Google
By Linda Fox | September 20, 2023
The Shiji Reviewpro Guest Experience Benchmark for Q2 2023 found overall consumer satisfaction with hotels is up but still trails 2019 levels.   Read More
Booking.com prepares to launch credit card in U.S.
News / Online
Booking.com prepares to launch credit card in U.S.
By Mitra Sorrells | September 19, 2023
The online travel agency has brought in a former JPMorgan Chase executive to lead the effort and is also hiring for a manager of "co-branded credit card growth and strategy.”   Read More
Will EU’s drive to regulate STRs lead to more data-driven policies?
News / Online
Will EU’s drive to regulate STRs lead to more data-driven policies?
By Derek Catron | September 13, 2023
A new report from eu travel tech shows how the greater availability of data could lead to more targeted measures on short-term rentals in Europe.   Read More
Booking will fight any decision to veto Etraveli acquisition in court
News / Online
Booking will fight any decision to veto Etraveli acquisition in court
By Linda Fox | September 8, 2023
Booking Holdings has responded to rumors that European regulators will veto its Etraveli acquisition, saying that decision would be "flawed on both factual and legal grounds." Read More
Booking.com for Business enhances data visibility with Traxo partnership
News / Online
Booking.com for Business enhances data visibility with Traxo partnership
By Mitra Sorrells | August 15, 2023
The collaboration will give Booking.com for Business clients, who are spread across nearly 200 countries, the ability to see data about bookings made at any point of travel sale. Read More
How online travel agencies plan to win and retain customers
News / Online
How online travel agencies plan to win and retain customers
By Phocuswright Research | August 8, 2023
Mobile has become one of the biggest strategic focus areas for online travel agencies, as they look drive more direct customer interaction to reduce their marketing spend and their reliance on Google. Read More
Booking’s Fogel sees signs of “record summer travel season”
News / Online
Booking’s Fogel sees signs of “record summer travel season”
By Derek Catron | August 3, 2023
Booking Holdings enjoyed record gross travel bookings in Q2, but CEO Glenn Fogel sees even better things coming based on July figures.   Read More
Hotel bookings via mobile device continue to edge north
News / Online
Hotel bookings via mobile device continue to edge north
By Linda Fox | July 21, 2023
Affilired has been charting the rise in hotel bookings via mobile in recent years and reported a marked increase in the first quarter of 2023. Read More
Airline industry leaders, academics will advise Google on emissions calculations
News / Online
Airline industry leaders, academics will advise Google on emissions calculations
By Mitra Sorrells | July 12, 2023
Google is aiming to build trust in its flight emission data and make it the global standard for accurate, transparent and consistent information. Read More
Study reveals low take-up of AI among European hotels
News / Distribution
Study reveals low take-up of AI among European hotels
By Linda Fox | July 5, 2023
The Booking.com-Statista European Accommodation Barometer reveals that 23% plan to use the tools in the next six months, but two-thirds have no plans to use AI in their businesses. Read More
Online travel platforms escape digital gatekeeper list
News / Online
Online travel platforms escape digital gatekeeper list
By Linda Fox | July 4, 2023
The European Commission published the first list of companies that consider themselves potential gatekeepers today. Read More
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