Booking.com News

As a global leader in online accommodations and travel services, Booking.com continues to shape the digital travel experience through innovation, platform evolution, and strategic partnerships. PhocusWire delivers the latest Booking.com news to keep industry professionals informed on how this travel giant is adapting to shifting market dynamics and consumer expectations.

Key Booking.com updates, partnerships, and market trends

Follow developments in Booking.com’s core technology, loyalty strategies, and supplier relationships, along with its expansion into flights, experiences, and payments. Our reporting covers how the brand is responding to competitive pressures, regulatory environments, and the increasing demand for seamless, personalized travel.

5 truths for travel marketers: 2024 update
Opinion / Technology
5 truths for travel marketers: 2024 update
By Jared Alster - Dune7 | January 23, 2024
Generative AI is both friend and foe for travel marketers, and Google remains the dominant search player. Read on as Dune7's Jared Alster updates on the travel marketing truths he laid down in 2023. Read More
European regulators eye Booking.com under Digital Services Act
News / Online
European regulators eye Booking.com under Digital Services Act
By Linda Fox | January 18, 2024
The European Commission has asked Booking.com and others for information as it determines whether the companies are complying with rules of the Digital Services Act that went into effect in November. Read More
The most popular news stories on PhocusWire in 2023
News / Technology
The most popular news stories on PhocusWire in 2023
By PhocusWire | December 15, 2023
ChatGPT, the Hot 25 Travel Startups and news about major players like Expedia Group and Airbnb dominated the rankings.   Read More
Bookings Holdings names new CFO to replace retiring Goulden
News / Online
Bookings Holdings names new CFO to replace retiring Goulden
By Mitra Sorrells | December 13, 2023
Ewout Steenbergen will join the company in March as executive vice president and chief financial officer. He was most recently at S&P Global. Read More
ChatGPT, travel data, OTAs: PhocusWire’s top opinion stories of 2023
News / Online
ChatGPT, travel data, OTAs: PhocusWire’s top opinion stories of 2023
By PhocusWire | December 13, 2023
This year's popular op-eds were heavy on AI and also covered TikTok and Instagram influencers and the loyalty strategies of Expedia, Booking, Hopper and Airbnb. Read More
Layla launches, receives €3M in seed funding
News / Startups
Layla launches, receives €3M in seed funding
By Morgan Hines | November 30, 2023
The new app is an artificial intelligence-driven travel advisor that is meant to help users plan trips and book seamlessly. Read More
Hopper’s Lalonde talks profits, Expedia split, Booking.com competition
News / Online
Hopper’s Lalonde talks profits, Expedia split, Booking.com competition
By Derek Catron | November 29, 2023
In a far-ranging interview at The Phocuswright Conference, Lalonde also spoke of Hopper’s layoffs and his “hacker” approach to business. Read More
European lawmakers agree on registration system for short-term rental hosts and platforms
News / Distribution
European lawmakers agree on registration system for short-term rental hosts and platforms
By Linda Fox | November 16, 2023
As a first step towards shaking short-term rentals rules across Europe, lawmakers have agreed on draft regulation for a registration system and data sharing. Read More
Expedia Group, Booking on coming together with “one voice” to support short-term rentals
News / Distribution
Expedia Group, Booking on coming together with “one voice” to support short-term rentals
By Mitra Sorrells | November 13, 2023
Expedia Group's Tim Rosolio and Booking.com's Ben Harrell spoke about working together to address regulatory challenges, the benefits that Google provides to the sector and strategies to drive more... Read More
More than one-third of leisure travelers have used GenAI tools, report says
News / Technology
More than one-third of leisure travelers have used GenAI tools, report says
By Morgan Hines | November 10, 2023
More than half of leisure travelers who have used generative artificial intelligence planning tools booked most or all of the recommendations provided by the chatbot. Read More
Booking.com adds cruise content in partnership with World Travel Holdings
News / Distribution
Booking.com adds cruise content in partnership with World Travel Holdings
By Mitra Sorrells | November 10, 2023
U.S. consumers can now access more than 10,000 sailings on more than 30 cruise lines from 55 departure points around the world.     Read More
Where next for Etraveli with Booking.com deal off the table?
News / Online
Where next for Etraveli with Booking.com deal off the table?
By Linda Fox | November 8, 2023
Following a veto by European regulators of the Booking.com-Etraveli acquisition, Etraveli CEO Mathias Hedlund talks about what’s next for the company, growth opportunities and its focus on flights. Read More
Booking Holdings posts record earnings, expects to grow AI, flight offerings
News / Online
Booking Holdings posts record earnings, expects to grow AI, flight offerings
By Morgan Hines | November 2, 2023
Booking Holdings’ total revenue came in at $7.3 billion, showing a 21% increase over the same quarter last year, and adjusted EBITDA clocked at $3.3 billion - a 24% increase from the same quarter of... Read More
The positive and negative impacts of travel on destinations
News / Online
The positive and negative impacts of travel on destinations
By Linda Fox | November 1, 2023
A report from Economist Impact and Booking.com assesses the social, environmental and economic impact of visitors on destinations.  Read More
Booking, Expedia, Tripadvisor form coalition to fight fake reviews
News / Online
Booking, Expedia, Tripadvisor form coalition to fight fake reviews
By Derek Catron | October 17, 2023
The coalition, which also includes Amazon, Glassdoor and Trustpilot, seeks to work together on developing common standards and best practices to root out fake reviews and ensure consumers can make... Read More
The Phocuswright Conference 2026