Booking.com News

As a global leader in online accommodations and travel services, Booking.com continues to shape the digital travel experience through innovation, platform evolution, and strategic partnerships. PhocusWire delivers the latest Booking.com news to keep industry professionals informed on how this travel giant is adapting to shifting market dynamics and consumer expectations.

Key Booking.com updates, partnerships, and market trends

Follow developments in Booking.com’s core technology, loyalty strategies, and supplier relationships, along with its expansion into flights, experiences, and payments. Our reporting covers how the brand is responding to competitive pressures, regulatory environments, and the increasing demand for seamless, personalized travel.

Majority of LGBTQ+ travelers experience discrimination traveling, Booking.com finds
News / Online
Majority of LGBTQ+ travelers experience discrimination traveling, Booking.com finds
By Morgan Hines | June 12, 2024
 The research comes as part of Booking.com’s mission to “make it easier for everyone to experience the world.” Read More
Booking.com and Flight Centre on measuring generative AI’s efforts to make travel better
News / Technology
Booking.com and Flight Centre on measuring generative AI’s efforts to make travel better
By D.J. Catron | June 12, 2024
At Phocuswright Europe experts from Booking.com and Flight Centre Travel Group weigh in on how generative AI is changing the travel industry.   Read More
Online travel platforms tapping into business travel rebound
News / Online
Online travel platforms tapping into business travel rebound
By Linda Fox | June 10, 2024
While Booking.com for Business has struck up some new partnerships, other OTAs are building out their business travel offerings with additional products and services. Read More
Let’s create travel technology solutions to be proud of this Pride Month
Opinion / Online
Let’s create travel technology solutions to be proud of this Pride Month
By Janis Dzenis – WayAway | June 3, 2024
The technology industry has made enormous advances in innovation in just the past few years. If this June Pride Month we can promise to start using some of that innovation to fulfill the important needs... Read More
Online travel giants “step on the gas” for marketing spend in Q1
News / Online
Online travel giants “step on the gas” for marketing spend in Q1
By D.J. Catron | May 30, 2024
Expedia Group, Booking Holdings, Airbnb and Trip.com Group spent a combined $4.08 billion on sales and marketing in the first quarter, building on 2023’s record year.   Read More
How Google’s "gatekeeper" changes in the EU are affecting hotel clicks and bookings
Opinion / Online
How Google’s "gatekeeper" changes in the EU are affecting hotel clicks and bookings
By Javier Delgado - Mirai | May 14, 2024
One day after the European Union added Booking.com to its list of "digital gatekeepers," Mirai's Javier Delgado analyzes the effect of Google's Hotel Ads changes on hotels. Read More
Booking made gatekeeper by European regulator
News / Online
Booking made gatekeeper by European regulator
By Linda Fox | May 13, 2024
Booking now meets the “relevant thresholds” as a digital gatekeeper after it submitted a self-assessment on March 1, according to a release from the commission. Read More
U.S. OTAs pass $100B revenue mark for first time
News / Distribution
U.S. OTAs pass $100B revenue mark for first time
By Phocuswright Research | May 6, 2024
As the digital landscape evolves, U.S. OTAs continue growing, with 2023 witnessing a solid yet decelerated 14% expansion in response to a stabilizing consumer demand post-pandemic. Read More
Booking Holdings beats earnings expectations, talks up AI potential
News / Online
Booking Holdings beats earnings expectations, talks up AI potential
By D.J. Catron | May 2, 2024
First quarter revenues of $4.4 billion represented a 17% increase over the same period last year, and net income of $776 million was nearly three times higher than Q1 in 2023.   Read More
Why trip-planning startups struggle, even as consumers call for an easier way
News / Startups
Why trip-planning startups struggle, even as consumers call for an easier way
By D.J. Catron | April 30, 2024
An Accenture survey found consumers feel less confident about booking a hotel than buying a car, and booking a flight was nearly as nerve-wracking as getting a mortgage. Read More
New Booking.com survey finds travelers feel weary, disillusioned about sustainability
News / Online
New Booking.com survey finds travelers feel weary, disillusioned about sustainability
By Mitra Sorrells | April 22, 2024
The annual global sustainability survey from Booking.com finds that while most travelers believe sustainable travel is important, 28% said they are tired of hearing about climate change. Read More
Tripadvisor blocks record 2 million fake reviews in 2023
News / Online
Tripadvisor blocks record 2 million fake reviews in 2023
By D.J. Catron | April 9, 2024
Tripadvisor’s news highlights a growing movement that includes Expedia Group and Booking.com to ensure the integrity of customer reviews that appear on their websites.   Read More
Dutch startup Stippl announces funding, plans to use generative AI
News / Startups
Dutch startup Stippl announces funding, plans to use generative AI
By Morgan Hines | April 2, 2024
“All-in-one” travel platform Stippl has received €575,000 in funding as it plans its expansion. Read More
Putting a spotlight on sustainability in the STR space
News / Online
Putting a spotlight on sustainability in the STR space
By D.J. Catron | March 28, 2024
Criticism of Booking.com's “Travel Sustainable” program by regulators in the Netherlands, and the OTA's subsequent decision to prioritize third-party certifications, highlights the need for clear,... Read More
Booking.com drops "Travel Sustainable" program
News / Online
Booking.com drops "Travel Sustainable" program
By Linda Fox | March 26, 2024
Booking.com has removed its "Travel Sustainable" badge recognizing properties for sustainability efforts following discussions with the Netherlands Consumer and Markets Authority. Read More
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