Back Office

Ryanair receives, appeals criminal warning
News / Online
Ryanair receives, appeals criminal warning
By Morgan Hines | September 23, 2024
Ryanair Monday instructed its lawyers to ask for clarity from the Barcelona Commercial Court on the initial injunction that stopped Ryanair from using certain words to describe eDreams’ Prime program. Read More
IDeaS partners with Virgin Voyages for cruise revenue management
News / Technology
IDeaS partners with Virgin Voyages for cruise revenue management
By Morgan Hines | September 12, 2024
The two companies are developing a solution that will provide demand forecasting, inventory management and pricing automation.     Read More
Skyscanner joins with Travala.com to offer crypto bookings
News / Technology
Skyscanner joins with Travala.com to offer crypto bookings
By Morgan Hines | September 6, 2024
Travala.com has an inventory of more than 2.2 million hotels that can be booked with more than 100 forms of cryptocurrency, which Skyscanner users will now be able to access. Read More
Host & Stay receives £10.5M to support “buy-and-build” strategy
News / Startups
Host & Stay receives £10.5M to support “buy-and-build” strategy
By Morgan Hines | September 5, 2024
With the backing of Growth Partner, Host & Stay’s “buy-and-build” strategy will have immediate momentum, starting with the company’s acquisition of Airhost For You and Norfolk Holiday Properties. Read More
Tour Amigo raises $2M in seed funding to boost growth
News / Startups
Tour Amigo raises $2M in seed funding to boost growth
By Morgan Hines | September 4, 2024
The B2B SaaS company will use the funding to speed software development and expand into North America, which it views as a key market. Read More
More DMOs are using AI to power visitor engagement
News / Technology
More DMOs are using AI to power visitor engagement
By Morgan Hines | August 23, 2024
Satisfi Labs, one of the providers of AI-powered chat for DMOs, said it has added several new clients as destinations seek to be more responsive to visitors. Read More
Hostfully unveils AI messaging function
News / Technology
Hostfully unveils AI messaging function
By Morgan Hines | August 21, 2024
The tool, announced Wednesday, is meant to cut down the time property managers use to address guest inquiries. Read More
Blackstone acquires hotel accounting tech specialist M3
News / Technology
Blackstone acquires hotel accounting tech specialist M3
By Linda Fox | August 16, 2024
M3, which was founded in 1998, provides a back-office accounting software platform as well as labor management and business intelligence tech to more than 8,000 properties in North America. Read More
Q&A: Travelport's Greg Webb talks future of NDC, IT outage, more
News / Online
Q&A: Travelport's Greg Webb talks future of NDC, IT outage, more
By Morgan Hines | August 12, 2024
At the Global Business Travel Association conference in Atlanta late last month, Greg Webb sat down with PhocusWire for a wide-ranging interview on the travel industry, Travelport and more. Read More
Travel industry reacts to Google antitrust, monopoly ruling
News / Online
Travel industry reacts to Google antitrust, monopoly ruling
By Morgan Hines | August 6, 2024
What kind of impact does the industry expect to see as a result of the Google antitrust ruling? Do travel leaders expect to see big changes?  Read More
Delta apologizes, DOT opens investigation into flight disruptions
News / Technology
Delta apologizes, DOT opens investigation into flight disruptions
By Morgan Hines | July 23, 2024
The airline is “painfully aware” of its slow comeback after Friday’s global IT outage, Delta president Glen Hauenstein said at GBTA, noting that the airline anticipates to be fully recovered toward the... Read More
Travelport launches new AI-powered search feature
News / Technology
Travelport launches new AI-powered search feature
By Morgan Hines | July 10, 2024
The Content Curation Layer is set to go live on the Travelport Plus platform using both AI and machine learning to provide a range of retail ready results to match travelers’ desires. Read More
How airlines are evolving their operations with generative AI
News / Technology
How airlines are evolving their operations with generative AI
By Morgan Hines | July 9, 2024
Generative artificial intelligence could be a game-changing technology when it comes to simplifying the complicated operations of running an airline. Read More
STR industry is evolving but remains ripe for opportunity
News / Distribution
STR industry is evolving but remains ripe for opportunity
By Morgan Hines | July 1, 2024
Despite constraints, STR industry heads believe there are plenty of opportunities including professionalization, consulting and more in the rapidly evolving space. Read More
Shiji, Amadeus, Otelier and more hospitality tech news from HITEC 2024
News / Technology
Shiji, Amadeus, Otelier and more hospitality tech news from HITEC 2024
By PhocusWire | June 27, 2024
Dozens of hospitality technology vendors released new and updated products this week during HITEC, the Hospitality Industry Technology Exposition and Conference, which wraps up today in Charlotte.... Read More
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