Back Office

Reneson Hotels COO Scott Curan explains how he developed hotel operations platform GuestEQ based on his longtime experience in the hospitality industry.   Read More

The startup is looking to connect people looking for flexible work, job shares or fractional roles across all disciplines in hospitality with companies needing to fill those roles. Read More

What if we could look at the COVID‐19 crisis as the vehicle to lead to a fundamental shift in how the industry generates and optimizes revenues? Read More

Technology will be one of the biggest tools at the hospitality industry’s disposal to enhance health and safety standards upon reopening and gaining the trust of travelers in 2021. Read More

Through its new Competency Partner program and work with organizations like Star Alliance, AWS is helping travel brands address new demands brought on by COVID-19. Read More

The startup was developed during the pandemic to help trade partners manage relationships and reduce manual processes. Read More

CheKin's allows companies to earn money and save time when guests complete the registration process by themselves in an automatic, digital and contactless way. Read More

The company gives hotels the ability to analyze guest behavior patterns and upsell offers in a property at various points in their purchase journey and once they have booked in Read More

It's time for hotel companies to build revenue management infrastructures around their operations that also reflect their strategy. Read More

At Phocuswright Europe, a panel of payments experts examined how payments will be key to success in a post-COVID world. Read More

Travel payments veteran and XanderPay CEO Mike Carlo says one solution for the hospitality industry is a centralized payment system for large brands. Read More

There are four key areas to focus on as the travel industry navigates its way through this mid-pandemic period: revenue, organization, operations and technology. Read More

On top of the basic need to have the right amount of staff in place for a highly unpredictable amount and type of guests, hotels also have to process systemic change in the way their operations run to... Read More

In the era of COVID, revenue management is being remade again by an unprecedented level of uncertainty and the redefinition of guest value. Read More

Hotels need a "back-to-basics" approach to pricing management, with a focus on facts not feelings. Read More