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 alt='My Method... How to build a technology product based on real-world hospitality experience'  Title='My Method... How to build a technology product based on real-world hospitality experience'
News / Technology
My Method... How to build a technology product based on real-world hospitality experience
By Scott Curran - Reneson Hotels/GuestEQ | January 26, 2021
Reneson Hotels COO Scott Curan explains how he developed hotel operations platform GuestEQ based on his longtime experience in the hospitality industry.   Read More
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Interview / Startups
STARTUP STAGE: The Hospitality Gig aims to provide a talent pool of flexible workers to the industry
By Linda Fox | January 20, 2021
The startup is looking to connect people looking for flexible work, job shares or fractional roles across all disciplines in hospitality with companies needing to fill those roles. Read More
 alt='Why it’s still the Roaring ‘20s for hotel revenue management'  Title='Why it’s still the Roaring ‘20s for hotel revenue management'
Opinion / Distribution
Why it’s still the Roaring ‘20s for hotel revenue management
By Klaus Kohlmayr - IDeaS | December 30, 2020
What if we could look at the COVID‐19 crisis as the vehicle to lead to a fundamental shift in how the industry generates and optimizes revenues? Read More
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Opinion / Technology
What to expect from hotel tech in 2021
By Juan Carlos Abello - Nuvola | December 17, 2020
Technology will be one of the biggest tools at the hospitality industry’s disposal to enhance health and safety standards upon reopening and gaining the trust of travelers in 2021. Read More
 alt='How Amazon Web Services wants to aid travel brands in recovery'  Title='How Amazon Web Services wants to aid travel brands in recovery'
News / Technology
How Amazon Web Services wants to aid travel brands in recovery
By Jill Menze | December 16, 2020
Through its new Competency Partner program and work with organizations like Star Alliance, AWS is helping travel brands address new demands brought on by COVID-19. Read More
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News / Startups
Reposite lands $2.5M investment for travel industry workspace platform
By Linda Fox | December 1, 2020
The startup was developed during the pandemic to help trade partners manage relationships and reduce manual processes. Read More
 alt='VIDEO: CheKin - Summit pitch at Phocuswright Conference 2020'  Title='VIDEO: CheKin - Summit pitch at Phocuswright Conference 2020'
Interview / Technology
VIDEO: CheKin - Summit pitch at Phocuswright Conference 2020
By PhocusWire | November 20, 2020
CheKin's allows companies to earn money and save time when guests complete the registration process by themselves in an automatic, digital and contactless way. Read More
 alt='Oracle buys hotel product upsell specialist Nor1'  Title='Oracle buys hotel product upsell specialist Nor1'
News / Technology
Oracle buys hotel product upsell specialist Nor1
By Kevin May | November 19, 2020
The company gives hotels the ability to analyze guest behavior patterns and upsell offers in a property at various points in their purchase journey and once they have booked in Read More
 alt='Unboxing revenue management, from revenue systems to revenue strategy'  Title='Unboxing revenue management, from revenue systems to revenue strategy'
Opinion / Distribution
Unboxing revenue management, from revenue systems to revenue strategy
By Sharad Kapur | November 13, 2020
It's time for hotel companies to build revenue management infrastructures around their operations that also reflect their strategy. Read More
 alt='VIDEO: Why payments are critical to travel's recovery'  Title='VIDEO: Why payments are critical to travel's recovery'
News / Technology
VIDEO: Why payments are critical to travel's recovery
By Jill Menze | October 27, 2020
At Phocuswright Europe, a panel of payments experts examined how payments will be key to success in a post-COVID world. Read More
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News / Technology
How COVID exposed flaws in antiquated hospitality payment systems
By Mitra Sorrells | October 19, 2020
Travel payments veteran and XanderPay CEO Mike Carlo says one solution for the hospitality industry is a centralized payment system for large brands. Read More
 alt='Imagine there’s no COVID-19 slamming the travel industry - it isn’t hard to do'  Title='Imagine there’s no COVID-19 slamming the travel industry - it isn’t hard to do'
Opinion / Technology
Imagine there’s no COVID-19 slamming the travel industry - it isn’t hard to do
By Gavin Smith - Element | October 12, 2020
There are four key areas to focus on as the travel industry navigates its way through this mid-pandemic period: revenue, organization, operations and technology. Read More
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Opinion / Distribution
For hotels, COVID-19 has created an operational "perfect storm"
By Katherine Grass - Optii | October 2, 2020
On top of the basic need to have the right amount of staff in place for a highly unpredictable amount and type of guests, hotels also have to process systemic change in the way their operations run to... Read More
 alt='Breaking out of the silo: How hotels can redefine commercial success'  Title='Breaking out of the silo: How hotels can redefine commercial success'
Opinion / Distribution
Breaking out of the silo: How hotels can redefine commercial success
By Mike Chuma - IDeaS Revenue Solutions | September 11, 2020
In the era of COVID, revenue management is being remade again by an unprecedented level of uncertainty and the redefinition of guest value. Read More
 alt='Pricing principles to help hotels maximize revenue during COVID-19'  Title='Pricing principles to help hotels maximize revenue during COVID-19'
Opinion / Distribution
Pricing principles to help hotels maximize revenue during COVID-19
By Vikram Singh | August 31, 2020
Hotels need a "back-to-basics" approach to pricing management, with a focus on facts not feelings. Read More