Back Office

News / Technology

How should travel companies measure AI success?

By Mark Frary | October 9, 2025

Travel industry players weigh the value of AI-generated code and the potential pitfalls of revealing associated metrics. Read More

From Our Partners / Technology

How gen AI will reshape travel and why the industry needs a data-first approach

By PhocusWire | October 8, 2025

DataArt's Greg Abbott explains why the industry still lags behind peers like finance and retail on data readiness and what it will take to close the gap. Read More

News / Startups

AI-powered PMS Boom raises $12.7 million

By Abby Crotty | October 8, 2025

The fresh capital will be used for recruitment and to fuel expansion in international markets. Read More

News / Online

Rapid fire with Richie Karaburun of New York University

By Morgan Hines | September 30, 2025

As we approach The Phocuswright Conference in San Diego, PhocusWire is highlighting a number of conference speakers in a series of short Q&As. Read More

News / Technology

PROS chief AI strategist Michael Wu talks AI and airlines

By Morgan Hines | September 26, 2025

Michael Wu works cross-functionally with the PROS research team to prototype the company’s advanced algorithm and collaborates with the product team to incorporate more AI features. Read More

News / Technology

GetYourGuide launches new, upgraded partner features

By Morgan Hines | September 25, 2025

The new and updated features include artificial intelligence-powered review management, a redesigned listing page, category expansion and enhanced discovery. Read More

News / Technology

OpenAI chairman shares vision on travel’s AI future

By Morgan Hines | September 19, 2025

Bret Taylor, chairman of the board for OpenAI and co-founder of AI startup Sierra, discussed how he uses AI, how it might impact travel intermediaries and more. Read More

News / Technology

Airbnb to launch hotel interface

By Morgan Hines | September 17, 2025

Brian Chesky’s discussion of a hotel feature on the Airbnb app follows a fee structure change that positioned the company to compete with online travel agencies. Read More

News / Technology

TourRadar launches ‘AI Discovery’ ChatGPT, Instagram, MCP integrations

By Morgan Hines | September 15, 2025

The new tools are aimed at reimagining how travelers discover and book tours that span multiple days. Read More

News / Technology

Travel tech flashback: What made headlines in 2024?

By Morgan Hines | September 10, 2025

The travel industry was enamored with artificial intelligence (AI) in 2024, with the topic repeatedly making waves. Read More

News / Online

Travel industry stakeholders react to Google Chrome, data sharing ruling

By Morgan Hines | September 5, 2025

What does it mean for travel now that Google will be required to share data with rivals? Read More

News / Online

Way expands Hyatt ancillary, loyalty partnership

By Morgan Hines | August 25, 2025

Way’s platform and APIs will be integrated into Hyatt’s digital ecosystem, allowing for end-to-end merchandising and marketing. Read More

News / Online

Kasa raises $40M to invest in technology, AI

By Morgan Hines | August 19, 2025

Kasa, formerly known as Kasa Living, raised $70 million in Series C funding in 2023. Read More

News / Technology

Weighing in on the next generation of travel products and services around the world

By Abby Crotty | August 1, 2025

In an executive panel at Phocuswright Europe 2025, Emilie Dumont, CEO of Digitrips, and Rajnish Kumar, group co-CEO of Ixigo, discussed the tech ties that bind different regions of the world. Read More