Back Office

From Our Partners / Technology

Hotels turn to AI and automation to drive profitability amid economic uncertainty

By Cathy Walsh | November 5, 2025

By transforming compliance from a manual process into an intelligent, automated function, hotel operators can reduce errors, lower costs and free staff to focus on growth and guest experience. Read More

News / Technology

Travel tech provider DCS Plus acquired by Abingdon Software Group

By Abby Crotty | October 28, 2025

Abingdon Software Group said the acquisition expands its portfolio of software products, accelerates innovation and opens new markets. Read More

News / Technology

Delta Air Lines on measured NDC, AI approach

By Morgan Hines | October 17, 2025

Steve Sear, EVP of global sales and distribution for Delta Air Lines, discussed why the airline isn’t rushing NDC or AI. Read More

News / Technology

How should travel companies measure AI success?

By Mark Frary | October 9, 2025

Travel industry players weigh the value of AI-generated code and the potential pitfalls of revealing associated metrics. Read More

From Our Partners / Technology

How gen AI will reshape travel and why the industry needs a data-first approach

By PhocusWire | October 8, 2025

DataArt's Greg Abbott explains why the industry still lags behind peers like finance and retail on data readiness and what it will take to close the gap. Read More

News / Startups

AI-powered PMS Boom raises $12.7 million

By Abby Crotty | October 8, 2025

The fresh capital will be used for recruitment and to fuel expansion in international markets. Read More

News / Online

Rapid fire with Richie Karaburun of New York University

By Morgan Hines | September 30, 2025

As we approach The Phocuswright Conference in San Diego, PhocusWire is highlighting a number of conference speakers in a series of short Q&As. Read More

News / Technology

PROS chief AI strategist Michael Wu talks AI and airlines

By Morgan Hines | September 26, 2025

Michael Wu works cross-functionally with the PROS research team to prototype the company’s advanced algorithm and collaborates with the product team to incorporate more AI features. Read More

News / Technology

GetYourGuide launches new, upgraded partner features

By Morgan Hines | September 25, 2025

The new and updated features include artificial intelligence-powered review management, a redesigned listing page, category expansion and enhanced discovery. Read More

News / Technology

OpenAI chairman shares vision on travel’s AI future

By Morgan Hines | September 19, 2025

Bret Taylor, chairman of the board for OpenAI and co-founder of AI startup Sierra, discussed how he uses AI, how it might impact travel intermediaries and more. Read More

News / Technology

Airbnb to launch hotel interface

By Morgan Hines | September 17, 2025

Brian Chesky’s discussion of a hotel feature on the Airbnb app follows a fee structure change that positioned the company to compete with online travel agencies. Read More