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PSD2: How to maximize benefits and minimize the impact of 3DS and SCA on your travel company
From Our Partners / Technology
PSD2: How to maximize benefits and minimize the impact of 3DS and SCA on your travel company
By Worldpay | March 29, 2019
Urgent things to learn: a payment directive shall require new customer authentication to be applied to every online transaction in the European Economic Area. Read More
Expedia-EPS-Illustration8-2
News / Technology
Expedia Partner Solutions builds partner program for tech companies
By Linda Fox | February 21, 2019
Expedia Partner Solutions says it wants to establish a closer relationship via its certified technology partner program. Read More
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News / Technology
Building blocks of the group experience - considering needs of planners, groups and guests
By Amadeus | February 13, 2019
The changing face of “groups” is an interesting case study in how hotels must be on top of industry trends, consumer technology preferences, enterprise innovations, business and leisure travel patterns,... Read More
In The Big Chair - Kevin King of Shiji
Interview / Technology
In The Big Chair - Kevin King of Shiji
By Mitra Sorrells | February 7, 2019
Founded in 1998, Shiji Information Technology Company provides software solutions and services for the hospitality, food service, retail and entertainment industries, ranging from hotel management... Read More
Can OYO capture the unbranded hotel market in the U.S. and Europe?
News / Distribution
Can OYO capture the unbranded hotel market in the U.S. and Europe?
By Mitra Sorrells | February 7, 2019
OYO Hotels & Homes is expanding again, debuting in the United States and ramping up operations in Europe. Read More
Bitter roots, sweet fruit - the current state of marketing automation in hospitality
Opinion / Technology
Bitter roots, sweet fruit - the current state of marketing automation in hospitality
By Simone Puorto - Simone Puorto Consulting | January 30, 2019
Hotels are skeptical about investing in marketing automation for economic and cultural reasons, but doing so is necessary to get closer to customers. Read More
Why Airbnb must avoid the tech trap OTAs fell into for years
Opinion / Distribution
Why Airbnb must avoid the tech trap OTAs fell into for years
By Craig Stewart - Freetobook | January 29, 2019
Airbnb's much-lauded move into hotel distribution has been a welcome addition to the hotel ecosystem - but it should beware of age-old pitfalls. Read More
Intelity raises $44M to fuel global expansion of guest management platform
News / Technology
Intelity raises $44M to fuel global expansion of guest management platform
By Kevin May | January 28, 2019
The investment in the back-of-house software suite from private equity firm LLR Partners follows Intelity's merger with Keypr in 2018. Read More
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News / Distribution
OYO sees big growth in business travelers, eyes further expansion
By Linda Fox | January 10, 2019
OYO Hotels and Homes continues to build up its business travel segment with the recent addition of a booking service for corporates booking their own trips. Read More
VIDEO: DataArt and Hudson Crossing on giving brands a new edge
News / Technology
VIDEO: DataArt and Hudson Crossing on giving brands a new edge
By Kevin May | December 12, 2018
Travel brands have made no secret of a desire to evolve their underlying technology and boost their strategic position in an increasingly complicated and competitive marketplace. Read More
VIDEO: ConnexPay - Summit pitch winner at Phocuswright 2018
Interview / Startups
VIDEO: ConnexPay - Summit pitch winner at Phocuswright 2018
By Kevin May | December 5, 2018
ConnexPay is transforming how travel companies accept cards & pay for travel to save millions of dollars in fees. Read More
VIDEO: Futurestay - Summit pitch at Phocuswright 2018
Interview / Startups
VIDEO: Futurestay - Summit pitch at Phocuswright 2018
By Kevin May | November 30, 2018
The smartest way to connect vacation rentals to everything - channels, guests, payments and their own brand. Read More
Technically speaking Laura Miller IHG
Interview / Technology
Technically Speaking - Laura Miller of InterContinental Hotels Group
By Mitra Sorrells | November 26, 2018
IHG (InterContinental Hotels Group) named Laura Miller chief information officer in February 2018, with responsibility for infrastructure and operations, enterprise architecture and data, IT security... Read More
VIDEO: What it takes to capture the burgeoning activities sector
News / Online
VIDEO: What it takes to capture the burgeoning activities sector
By Kevin May | November 6, 2018
Two brands, either side of the Atlantic Ocean - both with modest levels of investment to date. Read More
Poor support, lack of integration top list of hoteliers’ gripes about PMS
News / Technology
Poor support, lack of integration top list of hoteliers’ gripes about PMS
By Mitra Sorrells | November 1, 2018
Insufficient support from vendors tops the list of concerns expressed by hoteliers about their property management systems in a new study, The Future of Hotel Management Systems.     Read More
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